Jolene Downtown Miami

When we first arrived at the hotel the staff Clariza or Clarisa was very rude and disrespectful. She told us about a reservation fee and I asked for more clarification regarding that fee. She got smart and snatched the card and said it’s $165 along with a $250 deposit.

AMAZING

Although service was poor for breakfast (the only time I ate breakfast near the sidewalk outside), the other staff and facilities were great. I wish the bathroom sink area was a little bigger (almost zero space to set things) and the very slow elevator. Again, ideal location, always space at one of the pools, great bar experience, I would stay there again. Extra: my pool view room actually allowed me a partial ocean view.