Joaquín Zetina Gasca Vacations from ￥124,402

The ambiance was was very relaxing and the food in the restaurant was delicious!

The view was amazing!!!!

This was a very relaxing stay! The staff were fantastic! The only thing I could say is i think there should be a coffee maker and a tv for at night

The facilities were great and the building was impressive. The best aspect of our experience was the staff and their friendly manner throughout our stay.

This was the best vacation I’ve had. The stay at the hotel was more than I expected the food was amazing the staff were beyond helpful generous and genuine. I had absolutely no problems nor did I had to wait for anything. The guys at the desk got me anything I asked for. They did an amazing surprise breakfast for my wife. Decorated the room with professional structures made of ballons, chocolate strawberries, roses and a dinner in the most amazing new location . The restaurant servers went out of their way to ensure my wife and I had halal steak for her birthday dinner, getting us extra items from different restaurants to combine into one big meal. The place is absolutely gorgeous the scenery from the appartment was amazing . The pools were well kept, temperature was cool and refreshing walking around under all the trees, their cats were super friendly and loving, room service was great. Copal in Tulum is probably the best hotel for me. I wouldn’t go anywhere else honestly. I felt safe and everyone treated me like they were my best friend. Never told me no . The guys at the check in did way more for me than they needed to . It was absolutely perfect .