ジンジャのヴィラ

「This hotel has potential and very beautiful environment. The staff need training in customer service and hotel management. We had booked and paid for a superior room but when we arrived they told us that there was no warm water in the room and the other room the aircondition was not working. We were told that our room was upgraded but when we checked out the room was a standard room. A lot happened during our check in so we ended up having cold showers for two days. Breakfast was boring. Why...

「The hotel itself was really great, though the swimming pool was bit small. Staff were so kind and helpful. Reception was opened almost 24 hours. 」

「Very nice and the staff was very kind and accommodating.」

「新しいので今のところ綺麗ですが、特にバスルームは既にずいぶんと傷んできているので、メインテナンス次第ではあっという間に汚くなってしまいそうです。朝食は改善が必要です。」

「They couldn't find our prepaid Expedia reservation. Clean room, friendly staff. No safe or minifrig. Wifi nonexistant to terrible. 」

「Das Personal war freundlich 」

「affordable 」

「When I arrived they told me they were not working with cheap hotels online. They refused my reservation. They had rooms, but wanted to increase the price by 50 percent more than what I had booked. I called the taxi service to come and get me. I didn’t stay there and I never will.」

「I recently booked for a night at Fancy Resort Beach Hotel jinja. I drove to the hotel and I was told that the hotel was closed due to renovations and management change. I was not refunded. I drove away to look for another place to stay. They took my money and no services. Why are they still advertising on Expedia.com with a closed hotel and still taking people's money. They are taking free money. That's not right.. im very upset... i suffered a loss....fancy resort Beach hotel jinja are...