Jigokudani

It's modern with a stylish aesthetic. ​Love the shower booth with good water pressure. ​The biggest disappointment is sleep quality. The mattress (non branded) was notably saggy, lacking the support needed for a restful night. Most frustratingly, the padding was so thin (non existent) that I could feel the individual springs pressing through.

We stayed here as a family, and overall it was a good experience with a few things to note. The room itself was very spacious definitely a big plus for families. There was plenty of sleeping space, which made everyone comfortable, though I do think the pillows could be improved for a better night’s sleep. I also wish there had been a larger table and more seating to better accommodate a family. Cleanliness was okay, but could use some improvement. I’m a bit particular when it comes to cleaning, and I did feel the need to wipe down surfaces myself with disinfectant wipes. That said, the staff truly stood out they were amazing. Check-in was smooth, and anytime we needed something, they were quick, helpful, and very accommodating. Hands down one of the best parts of our stay. The hotel itself is family-friendly in terms of room space and layout. However, the surrounding area may not feel as family-oriented. There are quite a few clubs nearby, and it gives off a bit of a red-light district vibe at night. If that doesn’t bother you, the location is actually very convenient right in the heart of downtown with plenty to do and see. Overall, a solid stay thanks to the space and incredible staff, with a few areas that could be improved.

We enjoyed our stay. The room was clean and big. Staff members were friendly and helpful. The re are a couple things I do want to see a change for better experience. I hope there would be a couple hook in the bathroom to hang clothes or towels and another mirror outside the bathroom so guests can get ready when someone is using the toilet.