Private beach, white sand, beach bar
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Reviews of Hotel Excelsior

4 out of 5
Hotel Excelsior
via Zara, 3, Jesolo, VE

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 75 reviews" "
Rating 8 - Good. 27 out of 75 reviews" "
Rating 6 - Okay. 5 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 3 out of 75 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Samer, Dubai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and access to beach
Stayed 1 night in Aug 2023
Response from Hotel Excelsior Team on Sep 9, 2023
Dear Samer, Thank you so much for your nice review!Hope to welcome you soon in our hotel. Best Regards

8/10 Good

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service
Great location and lovely, friendly staff. The beach bar cafe and pool area are lovely too and we had a lot of fun, sipping aperol and playing with the kids during the day. The only things letting down this property are the small rooms and surcharge to use the pool on our departure day. We booked a family room and it was very cramped when the kids' beds were made up. There was nowhere to sit and there was also no light on the cramped balcony, meaning we had to sit on the balcony in the dark at night while the kids slept. We paid an extra €600 for six nights to have the balcony...not all rooms have them. I think with this hotel you are paying premium for the location. All in all, a great holiday!
Stayed 6 nights in Aug 2022

10/10 Excellent

Claudio, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and staff was very friendly and helpful.
Stayed 4 nights in Jul 2022

4/10 Poor

Julia, London

Traveled with family
Disliked: Amenities, property conditions & facilities
Don’t recommend booking this property. They treat Expedia customers unfairly, you have to pay extra for many things (towels, beach beds), facilities and room are outdated, our room had no hot water (which is strange for a beach hotel) but having said that, they fixed it the next day. All in all, it is a chain that follows standard processes with no customisation and extra care towards the customer.
Stayed 3 nights in Jun 2022

10/10 Excellent

Kim, Salzburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right in downtown, so many restaurants and bars within 5 minutes. Easy parking, pool is great, breakfast was simple and fresh, beach location is ideal. Room was clean and simple. Staff was amazing!!
Stayed 3 nights in Jul 2020
Response from Reception on Aug 4, 2020
Dear Guest, Thank you so much for sharing your experience. We really hope to see you again in our hotel and we wish you a nice summer. Best Regards from Jesolo

4/10 Poor

Igor, Kyiv, Ukraine

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room felt like it had been built 30 years ago on a tight budget, and no major renovation was considered ever since, just some basic maintenance. The whole place is extremely tired and super overpriced. We had ants in the bathroom when we checked in, also when it started to rain, the water started to come into the room so the staff had to stuff towels under the balcony door to stop it... We had a connecting door between our and someone else's room, so we could perfectly hear someone's snoring and "other sounds" in the night (if you know what I mean). On a positive side, the pool area is nice and the dinners were very good, the staff were friendly. Overall, this is surely not a 4 star hotel as advertised, also to be honest I have no clue where so many good reviews come from...
Stayed 7 nights in Jul 2019

8/10 Good

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in perfect location
The Hotel is excellent and the location is amazing. We got upgraded to a nice ocean view suite for free. The breakfast was just ok (eggs a bit salty) ... coffee was great though and a juicer was available :)
Stayed 1 night in Jul 2019
Response from Reception on Jul 26, 2019
Thank you very much for having taken few minutes to write down your experience in our hotel, that's really important for us, to improve the quality of our services. We sincerely hope to see you soon once more in Hotel Excelsior. Best Regards

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
They engaged in very poor business ethics! A elderly person in my family accidentally books this hotel through Expedia and the hotel would not refund any part of their charges!! Would not take in consideration the situation, had no sympathy or understanding, only wanted their money!! This was a 78 year old person who was trying to book a hotel for a loved one as a gift and this place ripped them off! Elder abuse!!!!
Stayed 3 nights in Jun 2019
Response from Andrea on Jun 28, 2019
We are very sorry if you did not feel well. In our structure we have many elderly people who have been coming back here for over 20 years. We are very sorry for you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and the sandy beach was a few yards from the pool area. Everything you could want for breakfast. Quite a few German guests but plenty of sun loungers available and they have high expectations which the staff are geered up to. Evening meals were four course and we opted out because we could not eat it all.
Stayed 9 nights in Jun 2019
Response from Andrea on Jun 28, 2019
Thank you for choosing our hotel for your vacation. Thank you for your review, we are happy for you. We hope to see you again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, close to the main street and night life. Has its own beach.
Stayed 3 nights in Apr 2019
Response from Mathilde on Jun 4, 2019
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards Reception

10/10 Excellent

Jena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and Pampered!
Everyminute of our short stay here was amazing. I was so happy that there was a man that parked my car and helped me take our few bags up to the room- no extra charge! The reception staff was so nice and our room was ready EARLY. Rooms had rolladens and a roomy balcony. Eventhough the room was in the heart of it all it was quiet for sleep! The AC was great for the hot Aug summer and the bed was comfortable. Those are key things for me, service, clean rooms, comfy beds, AC and a dark room for sleep. This place had it all. The hotel was right on the beach and walking distance to anything you could need; resturants, shops, a splash pad and arcades. I almost forgot breakfast: HUGE spread and a juicer where you could put in oranges, apples, carrots or ginger. Loved it. Thank you for a great stay, we will be back!
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , direct to the beach , friendly staff , breakfast great full of options , clean hygiene excellent xx
Stayed 2 nights in Aug 2018

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central location.
Stayed in this lovely hotel for 4 nights from July 26th to 30th. Check in was quick, room was spotless and beds comfy enough. The pool and access to the beach was my main reason for choosing this hotel and we were so happy here. Staff were great, hotel was spotless, food at breakfast really good quality. Lots of choice and really tasty. Local area was nice, some great restaurants around, a real shout out to Laguna which was amazing. I can recommend this hotel to anyone looking for a great place to stay in Lido de Jesolo. Quiet at night so no problem with noise. We were travelling with our adult daughter so we had a triple room which was a good size. Some rooms had balconies with a sea view so I can imagine these were lovely. Fresh towels delivered each morning and evening to room, staff were top class. Free bike rental was great and a fun thing to do especially in the morning when the street was quieter.
Stayed 4 nights in Jul 2018
Response from Andrea Reception on Aug 21, 2018
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel right on the beach
We really enjoyed our holiday. Hotel Excelsior is great. Reception staff were very helpful nothing was to much trouble. Restaurant and bar staff were great also cleaning staff. The hospitality we received was absolutely fantastic. We would definitely recommend this hotel and will be back again
Stayed 7 nights in Sep 2017

10/10 Excellent

Simon, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great location, very friendly staff, food plentiful, could do with disabled access to the pool.
Stayed 7 nights in Jul 2017
Response from Andrea Reception on Aug 12, 2017
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

10/10 Excellent

john, nottinghamshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
We had a family room with a double and two single beds. Room 111 was comfortable and v clean with a good bathroom. The hotel is well located in Jesolo. Excellent pool and located 10yds from the beach. Good breakfast and enthusiastic caring staff. We would definitely return.
Stayed 7 nights in Jul 2017
Response from Andrea Reception on Aug 12, 2017
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff and location. Would definitely go back!
Stayed 6 nights in Jul 2017
Response from Andrea Reception on Jul 31, 2017
Ringraziando di aver scelto il nostro Hotel per la vostra vacanza, e dei vostri giudizi positivi, saremmo felici di potervi ancora ospitare. Cordiali salutш

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great service.
The hotel is placed perfectly, on the Jesolo strip, which is 15km long. The beach is beautiful, and there were plenty of sun loungers available every day. We have checked 3 room types, the basic room is small and does not have a balcony, and would have made for a disappointing stay, therefore we upgraded to a Deluxe room, which was large and modern. Staff were helpful. Breakfast was good, and they even offered a juicer and fresh fruit and veg to juice up. The bar is beautiful and stays open late. The resort itself has a bit of everything: lovely sandy beach, shallow sea, lots of restaurants an bars, shopping, proximity to Venice, great public transport.
Stayed 4 nights in Jun 2017
Response from Andrea Reception on Jul 22, 2017
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

10/10 Excellent

Ryan, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Central Beach Hotel
Couldn't ask for any more really. Very clean, central to Lido do Jesolo and right on the beach...I mean literally a few feet away. Pool area very clean and pool was just the right temperature Rooms were pretty standard Italy rooms...but that adds to the charm. Very clean and a nice touch are the maids coming round in the evening to see if you need anymore towels in case you used them in the morning before going out. We also asked the hotel to arrange for our pick up from Treviso airport via private car. Worked out €80 and was very easy to sort All in all I couldn't recommend this hotel highly enough. If we go back to Lido do Jesolo we will 100% book back at Excelsior
Response from The Management on Jul 23, 2016
Thank you so much for the marvellous words you spent to review your stay at Hotel Excelsior. We really appreciated it very much. Hoping to welcome you agan we remain with best regards The Management

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

nicolas

Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

2/10 Terrible

Radan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Les chambres trop vieux trop petit pour trois personnes pas très bien en général
Stayed 5 nights in Aug 2022

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direkt am Strand
Sehr nettes Hotel direkt am Strand, ausgezeichneter freundlicher Service, nette Poolbar/Cocktailbar! Sehr weiterzuempfehlen!
Stayed 7 nights in Aug 2021
Response from Hotel Excelsior Team on Aug 23, 2021
Herzlichen Dank für Ihre positive Bewertung. Wir freuen uns, dass Sie eine angenehme Erfahrung gemacht haben, denn unser Personal arbeitet jeden Tag mit Leidenschaft daran, Ihren Urlaub unvergesslich zu machen. Viele Grüße aus Jesolo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr angenehm nett freundlich trotz Corona bestens vorbereitet komme wieder
Stayed 4 nights in Sep 2020

10/10 Excellent

Patric, Berlingen TG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Wir haben uns dehr wohl gefühlt.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020
Response from Reception on Sep 2, 2020
Dear Guest, Thank you so much for your nice review. Hope to see you again in our hotel! Best Regards the Management

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 6 nights in Aug 2020
Response from Reception on Sep 2, 2020
Dear Guest, Thank you so much for your nice review. Hope to see you again in our hotel! Best Regards the Management

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020
Response from Reception on Aug 4, 2020
Thank you so much for your review. We really hope to see you again in our hotel. Best Regards from Jesolo

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein absolutes perfektes Hotel mit ganz tollem Personal. Geniales Frühstück, alles sauber. Freundlichkeit, Herzlichkeit. Sehr freundliches Personal in allen Bereichen des Hotels (Empfang, Service, Reinigung, Exobar), saubere Zimmer, grosses sauberes Badezimmer, hervorragendes Frühstück - war sehr gut, grosse Auswahl und reichhaltig. Direkter Zugang zum Strand. Ebenso der überdachte kostenloser Parkplatz beim Hotel. Das Hotel hat alles, was man braucht. Wir können dieses Hotel empfehlen.
Stayed 2 nights in Sep 2019

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Mathilde Reception on Aug 24, 2019
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards Reception

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux
Directement en bord de mer, propreté irréprochable et personnel disponible gentil et souriant. Serviettes de douche remplacées plusieurs fois par jour, une belle odeur de propre partout. Le buffet petit déjeuner est très complet, et bonus on peut le savourer à l’extérieur. Nous avions choisi de prendre uniquement le petit dejeuner à l’hôtel, les restaurants aux alentours ne manquent pas et nous laissent la flexibilité du rythme de notre journée
Stayed 7 nights in Aug 2019
Response from Mathilde Reception on Aug 26, 2019
Remerciant d’avoir choisi notre hôtel pour vos vacances et vos jugements positifs, nous serions heureux de pouvoir vous accueillir à nouveau. Cordialement

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesso al mare e camera splendida il personale gentilissimo e professionale
Stayed 1 night in Jul 2019
Response from Mathilde Reception on Aug 26, 2019
Ringraziando di aver scelto il nostro Hotel per la vostra vacanza, e dei vostri giudizi positivi, saremmo felici di potervi ancora ospitare. Cordiali saluti

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 gange i træk samme hotel og værelse
Super godt hotel med Lodi de Jesolo’s bedste placering. Vi bor på stranden og lige op af købmand, pizzaria samt hele “gågaden” i Lido’en. Mega hyggeligt om aftenen at gå en tur og se på butikker i alle prisklasser. Vi har boet 3 år i træk på Excelsior (samme værelse).
Stayed 7 nights in Jul 2019
Response from Reception on Jul 26, 2019
Thank you for having chosen again our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Das frühstück war sehr gut,; grosse auswahl und reichhaltig. Direkter zugang zum strand. Ebenso der überdachte parkplatz beim hotel. Die zimmer sind veraltet und renovierungsbedürftig, unseres hatte zudem keinen balkon. Etwas laut die nacht und morhens, unser zimmer war nähe pub und reinigungspersonal hatte abstellkammer putzutensilien gegenüber unserem zimmer.
Stayed 3 nights in Jul 2019
Response from Rezeption on Jul 28, 2019
Vielen herzlichen Dank fuer Ihre Bewertung. Sie haben das Zimmer ohne Balkon gebucht aber wir haben auch andere Typologie Zimmer. Die Rezeption hätte gerne andere Optionen angeboten. Es wäre uns eine große Freude, Sie in Zukunft wieder in unserem Hause begrüßen zu dürfen. Beste Grüße aus Jesolo

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel, sehr lobenswert!
Sehr schönes und sauberes Hotel. Das Frühstück war sehr gut. Die Bedienung sehr freundlich und zuvorkommend. Der Pool befand sich in einem sehr sauberen Zustand. Das Hotel liegt direkt am Strand an. Liegen waren immer welche zu haben. Das einzige, was mit der Zeit etwas nervig wird, sind die vielen verschiedenen Verkäufer am Strand, die Sonnenbrillen, Strandtücher, Kokosnüsse, Massagen etc. anbieten. Von denen hatte man nicht einen Tag eine Ruhe. Einfach nicht sonderlich beachten dann lassen sie einen in Ruhe. Die Parkplatzsituation vor Ort ist eine Katastrophe, darüber mussten wir uns aber keine Gedanken machen, denn diese Angelegenheit nahm uns ebenso das Hotelpersonal ab. Ich würde das Hotel auf jeden Fall weiterempfehlen.
Stayed 3 nights in Jul 2019
Response from Andrea Reception on Jul 18, 2019
Thank you very much for having taken few minutes to write down your experience in our hotel, that's really important for us, to improve the quality of our services. We sincerely hope to see you soon once more in Hotel Excelsior. Best Regards

10/10 Excellent

Somorácz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019
Response from Mathilde Reception on Jul 18, 2019
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards Reception

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Unterkunft, frisches leckeres Frühstücksbuffet, Abwechslung beim Abendessen und der Service ist freundlich, zuvorkommend und super freundlich zu Kindern.
Stayed 2 nights in Jun 2019
Response from Andrea on Jun 30, 2019
Danke für die Bewertung. Wir hoffen, Sie wieder zu sehen. Rezeption

8/10 Good

Verified traveler

Stayed 3 nights in Jun 2019
Response from Mathilde on Jun 28, 2019
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2019
Response from Mathilde on Jun 28, 2019
Thank you for having chosen our Hotel for your holiday. We ank you to descrive better your experience, so that we can improve our service. Best regards

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Zufahrt und Parkplatz schwierig
Stayed 1 night in Jun 2019
Response from andrea on Jun 25, 2019
Vielen Dank, dass Sie sich für das Hotel Excelsior entschieden haben. Wir versuchen, alle Kunden mit unserem Parkservice zufrieden zu stellen - wir werden Ihre Autos parken, wenn der Kunde es erlaubt.

6/10 Okay

MAURO

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2019
Response from andrea on Jun 23, 2019
Grazie per la sua recensione. Accettiamo i vostri consigli per migliorare i nostri servizi .

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, sehr freundliches Personal, tolles Essen! Einziges Manko: der Fön im Badezimmer- dauert lange, bis die Haare trocken sind.
Stayed 4 nights in May 2019
Response from Rezeption on Jun 7, 2019
Vielen herzlichen Dank, dass Sie für Ihren Urlaub unser Hotel gewählt haben. Wir freuen uns für Ihre netten Bewertungen und wir werden glücklich sein, Ihnen wieder empfangen zu dürfen.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Wenn man schon mehrmals als Gast im Hotel war bekommt man nur mehr die Zimmer mit den schlechtesten Aussichten( Meerblick wurde nicht einmal angeboten)
Stayed 3 nights in May 2019
Response from andrea on Jun 26, 2019
Wenn Sie ein günstigeres Zimmer buchen, bieten wir immer eine Alternative - Zimmer mit Meerblick - an, sofern verfügbar. Das ist nicht immer möglich. Entschuldigung.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Reception on Jun 4, 2019
Thank you for having chosen our Hotel for your holiday. We also want to thank you for your nice review and we would be honoured to welcome you again. Best regards

10/10 Excellent

luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
settembre da ricordare
posizione ottima , al centro della cittadina, pulizia impeccabile, parcheggio gratuito di fronte all' hotel con biciclette gratis, prima colazione varia con centrifuga e frutta a disposizione , personale del ristorante premuroso
Stayed 3 nights in Sep 2018

6/10 Okay

Jan, Sandefjord

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rett ved stranden
Bra frokost, rommene trenger en oppgradering var slitte og veldig lydhøre. Man hører alt fra nabo rommet, så litt lydisolasjon trenger dette hotel. Men ellers er det ok.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gerardo, nähe München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel direkt am Strand gelegen..
Wie gesagt ...direkt am Strand...super Personal, sehr sauber, Zimmerservice perfekt, Frühstück ausreichend, Poolanlage top, Strand top, bis auf die Vollidioten die Ihre Handtücher um 6 Uhr auf die Liegen legen und um 14 Uhr auftauchen ...am Strand...absolut zu empfehlen... wir werden wieder in diesem Hotel buchen..
Stayed 5 nights in Sep 2018