Sergei Palace Hotel

Hotel in Jerusalem with a 24-hour front desk and a coffee shop

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Where to?

Dates

November 2025

2

December 2025

Travelers find a vibrant atmosphere at Sergei Palace Hotel in Jerusalem City Centre. The property features a serene garden, a café, WiFi, and a library. Multilingual staff assist with exploring local attractions.

Excellent

Popular amenities

Bar
Room service
Housekeeping
24/7 front desk
Laundry

Room options

Check availability for these dates

Tonight

Nov 2 - Nov 3

Tomorrow

Nov 3 - Nov 4

All rooms

1 bed

2 beds

3+ beds

Showing 8 of 8 rooms

Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

Highlights

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Select Comfort bed

Private bathroom

23 sq m
Sleeps 1
1 Twin Bed

Classic Double Room, 1 Queen Bed, Non Smoking

Exceptional

Highlights

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Select Comfort bed

Private bathroom

26 sq m
City view
Sleeps 3
1 Queen Bed

Junior Suite, Non Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Separate bedroom

41 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

Classic Twin Room, Ensuite (Twin Deluxe)

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Select Comfort bed

Blackout drapes/curtains

Premium bedding

24 sq m
City view
Sleeps 3
2 Twin Beds

Deluxe Suite, Non Smoking

Highlights

Separate sitting area

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Separate bedroom

63 sq m
1 bedroom
City view
Sleeps 3
1 King Bed

Double room-Superior-Ensuite with Bath

Exceptional

Highlights

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Select Comfort bed

Private bathroom

49 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Classic Double Room, Multiple Beds, Non Smoking

Highlights

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Select Comfort bed

Private bathroom

Sleeps 3
2 Twin Beds and 1 Large Twin Bed

Classic Twin Room, Ensuite (Twin Deluxe)

Highlights

Soundproofed

Air conditioning

Mini-fridge

LCD TV

Blackout drapes/curtains

Premium bedding

Select Comfort bed

Private bathroom

City view
Sleeps 3
2 Twin Beds

About the neighborhood

9510112, Jerusalem, Heleni ha-Malka St 13

What's nearby

Ben Yehuda Street - 3 min walk - 0.3 km
Mamilla Mall - 8 min walk - 0.8 km
Machane Yehuda Market - 13 min walk - 1.2 km
Al-Aqsa Mosque - 17 min walk - 1.5 km
Western Wall - 17 min walk - 1.5 km

Getting around

Yekuti'el Adam Station - 15 min drive
Jerusalem Biblical Zoo Station - 20 min drive
Ben Gurion Airport (TLV) - 51 min drive

Restaurants

‪The Coffee Bean (קופי בין) - ‬2 min walk
‪Mike's Place (מייק'ס פלייס) - ‬3 min walk
‪Cafe Hillel (קפה הלל) - ‬2 min walk
‪Mr. Greens - ‬2 min walk
‪Burgers Bar - ‬2 min walk

About this property

Sergei Palace Hotel

Hotel near Western Wall

Take advantage of a terrace, a coffee shop/cafe, and a garden at Sergei Palace Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.

Other perks include:

Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
Tour/ticket assistance, smoke-free premises, and wedding services
Multilingual staff, outdoor furniture, and concierge services

Room features

All guestrooms at Sergei Palace Hotel include comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.

Other amenities include:

Highchairs and travel cribs
Bathrooms with tubs or showers and hair dryers
29-inch LCD TVs with premium channels
Mini fridges, electric kettles, and heating

Similar properties

In-room safe, desk, iron/ironing board, rollaway beds

Kitchen
Free WiFi
Air conditioning
Laundry

￥19,140 total

Nov 3 - Nov 4

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Limited onsite parking

Food and drink

Daily full breakfast available 8:00 AM to 9:30 AM for a fee: ILS 40 to 60 for adults and ILS 40 to 60 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Couples/private dining

Things to do

Library

Family friendly

High chair
Laundry facilities
Mini-fridge
Soundproofed rooms
Travel crib

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

4 meeting rooms
Conference space

Outdoors

Garden
Outdoor furniture
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

More

Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Premium bedding
Select Comfort mattress

Bathroom

Bathtub or shower
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

29-inch LCD TV with premium channels

Food and drink

Champagne service
Electric kettle
Limited room service
Mini-fridge

More

Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Laptop workspace
Phone
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for ILS 105.0 per day

Cribs (infant beds) are available for ILS 105.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately ILS 40 to 60 for adults, and ILS 40 to 60 for children
Airport shuttle fee: ILS 380 per vehicle (one-way, maximum occupancy 4)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: ILS 105.0 per day
Rollaway bed fee: ILS 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Please note, the dining facilities at the property are non-kosher.

We should mention

This property does not have elevators

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sergei Palace Hotel Jerusalem

Sergei Palace Jerusalem

Sergei Palace

Sergei Palace Hotel Hotel

Sergei Palace Hotel Jerusalem

Sergei Palace Hotel Hotel Jerusalem

Frequently asked questions

Is Sergei Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sergei Palace Hotel?

Limited spots are available.

What time is check-in at Sergei Palace Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sergei Palace Hotel?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Sergei Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 380 per vehicle applies.

Where is Sergei Palace Hotel located?

Located in Jerusalem City Centre, this hotel is within 1 mi (2 km) of Ben Yehuda Street and Western Wall. Zion Square and Ethiopian Church are also within 5 minutes.

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Sergei Palace Hotel Reviews

8.8

Excellent

9.4

Cleanliness

9.4

Location

8.8

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities

10/10 Excellent

Chris

Jun 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful facility, friendly staff, clean, beautiful gardens. Great breakfast. Nice area to walk to downtown & old city.

Stayed 3 nights in Jun 2023

10/10 Excellent

Peter, Singapore

Sep 12, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very unique and quaint property in Jerusalem, a short walk from the old city. Beautiful gardens and outdoor dining area

Stayed 6 nights in Sep 2022

8/10 Good

naftali

Nov 21, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

the staff was pleasant. the grounds are lovely. there was a weird smell in the room and the design is very simple.

Stayed 1 night in Nov 2022

10/10 Excellent

Leo

Apr 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been batter.

Stayed 4 night sin April 2023. Couldn't have been better. Great breakfast.

Stayed 4 nights in Apr 2023

10/10 Excellent

Anne

Nov 13, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you want a charming old world stay with location to food and Jaffa Gate, a beautiful garden and restaurant and great varied healthy breakfasts, well, the Sergei is for you! We loved every minute and so appreciate the support of Alex at the front desk, a waiter who always had a warm friendly demeanor. Staff were just lovely. We stayed 7 nights.

Stayed 1 night in Nov 2022

10/10 Excellent

Eduardo

Dec 28, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only complain was the late checkout not available. Other then that all was very good.

10/10 Excellent

Olman

Jul 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The Sergei is like a fairy tale little castle with its own bar/cafe in the outskirts of busy Jerusalem. The rooms are much more accommodating than anything else around, which makes the extra block walk worth it. Unfortunately, parking is very limited and my beautiful room was upstairs with no elevator, but then again, worth it. The only 2 drawbacks were lack of pool and the terrible view from my window which took away all the glamour of this dreamy hotel. It gets 4.5 stars from me.

Stayed 1 night in Jun 2023

4/10 Poor

Lesliet

May 12, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room had no shawer only a bathtub which was not conviene for my senior parents, thank God it was only one night.

Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Aug 10, 2023

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Bad service, goods rooms.

There not alweys been there someone who can speak hebraw, and when we saidnthay to the manager he answered in rude way. Onky ine key ti the rooms, even we asked for two, its not avilable. Reception not reall have someone 24 hours. Breakfest is VERY poor

Stayed 2 nights in Aug 2023

6/10 Okay

Rafael

Aug 2, 2025

Liked: Cleanliness, staff & service, amenities

fantastic location you can do it all just by walking good price free parking nice stuff . Brakefast is only basic Room is big clean basic furnitures .The garden and arcituctures are relaxing .Rafael ben nun -Israel

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Apr 13, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Beautiful and safe hotel with friendly and reliable staff. I plan to stay here again in the future.

Stayed 2 nights in Apr 2025

10/10 Excellent

Moon Kyu

Sep 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시설은 너무나 마음에 들었습니다 예약이 추가로 되어 있어 시비를 가리느라. 시간이 지체되었는데 해결이 잘 된것 같네요 조식이 신선하고 맛있었습니다 위치도 좋았습니다.

Stayed 1 night in Sep 2023

10/10 Excellent

Elena

Aug 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable

Very comfortable and friendly.

Stayed 6 nights in Aug 2023

10/10 Excellent

Christophe

Aug 5, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Hôtel très agréable avec un splendide jardin. Les chambres sont très très grandes. Literie parfaite. Le restaurant est excellent et les prix très corrects. L’hôtel est à 8-10 minutes à pied de la porte de Damas. Attention, ça monte un peu. Personnel agréable et aidant. Excellent rapport qualité prix.

Stayed 2 nights in Jul 2023

10/10 Excellent

Darren

Jul 30, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This historic hotel is only 3 blocks from Old Town and close to all shopping and dining. Great price for such an amazing place. Their entire staff especially Bashar are very helpful, interesting and supportive. Will come stay here again!

Stayed 4 nights in Jul 2023

8/10 Good

Patrik

Jul 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place in Jerusalem

Good location to see both the old and new part of Jerusalem. Nice garden, good breakfast, friendly staff.

Stayed 3 nights in Jul 2023

10/10 Excellent

Maria Fernanda

May 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Place and staff are very nice and friendly, specially Mohammed on reception that unfortunately I couldn’t say good bye. Adding Alex as well where helped us when we arrived there. One thing that could improve is the wifi signal on the rooms, overall I would recommend to everyone.

Stayed 3 nights in May 2023

10/10 Excellent

Michael

May 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This hotel is about 7,8 minutes walk from light rail station. Also convenient to walk to attractions and lots of eateries. Nice and friendly staff. Breakfast is good. There’s a restaurant next to the hotel. We love the food, especially the Russian recipes

Stayed 4 nights in May 2023

8/10 Good

Susan

Apr 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

This is an old building… a former Russian hospice. It is dates but clean and the beds are comfortable. It is on an excellent location just up the Street from the trolley. Breakfast is good…Russian… but you can get an omelette and different egg options. The staff at the restaurant were especially attentive and really did their best to please while the rest of the staff was helpful and friendly. I would stay there again.

Stayed 4 nights in Mar 2023

8/10 Good

Mark

Apr 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Great staff.

The hotel is well located for both the old town and restaurants. It also has good access to public transport. The staff were very helpful and rooms were cleaned daily to a very good standard. If you're staying in one of the rooms facing the street it can get a bit noisy but it didn't go on too late.

Stayed 1 night in Apr 2023

6/10 Okay

Guglielmo

Jan 3, 2023

Disliked: Staff & service

La camera viene venduta con "vista città", informazione non reale. Noi eravamo nella camera 115, al piano terra, all'angolo di 2 strade. Davanti avevamo un muro con bidoni dell'immondizia e dall'altra parte il muro di una caserma di polizia. Per tutta la notte abbiamo sentito rumori e schiamazzi provenienti dalla strada. C'era anche possibilità di accedere tramite un corridoio senza passare dalla reception, senza alcun controllo. Chiunque poteva arrivare alla porta. La porta della doccia era estremamente rumoroso. Lo scopino wc sporco. L'aspiratore d'aria del bagno estremamente rumoroso. Stesso discorso per il frigo che dovevamo spegnere durante la notte. La colazione non aveva dolce, abbiamo chiesto la possibilità di avere delle semplici brioche ma abbiamo dovuto portarci dei biscotti. Il letto non veniva rifatto ma semplicemente il piumone veniva "tirato su".

Stayed 4 nights in Dec 2022

8/10 Good

meir

Dec 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic but very nice room. Prime location.

Stayed 1 night in Dec 2022

8/10 Good

Alexander

Dec 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice historical building. The restaurant was worse : poorly organized, short staffed, lacking choices in the menu. Too expensive.

4/10 Poor

irma

Dec 29, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

LO UNICO RECOMENDABLE ES LA UBICACION

NO VALE LA PENA EL PRECIO ES MUY ALTO PARA EL SERVICIO QUE OFRECEN, , EL PEOR DESAYUNO NOLLEGA NI A JUGO DE NARANJA HAY UNA LIMONA SIN AZUCAR Y EL DESAYUNADOR FRIO ESO SI LO COBRAN. FATAL, EN 3 DE 6 NOCHES NO LIMPIARON LA HABITACION NI SIQUIERA LA TAZA PARA CAFE, SUCIA LEVANTARON LAS COLCHAS LAS ARUMBARON EN EL CLOSET, QUE POR CIERTO OLIAN MAL, EL DIA QUE MAS O MENOS LIMPIARON NO PUSIERON SHAMPO Y EL BAÑO OLIA MAL. NO HAY ELEVADOR. LO UNICO BUENO FUE EL SEÑOR SUPONGO EL VELADOR QUE NOS RECIBIO A LAS 2 DE LAS MAÑANA, NO OFRECCIOERON NI EL VINO , NI EL ASENSO T.V. SUPER PEQUEÑA Y EL BAÑO UN HUEVITO DONDE NO PASA ALGUIEN OBESO..

NO CAMBISARON LA TAZA EN 3 DIAS Y NO PUSIERON AZUCAR

FRENTE A LA PENITENCIARIA TODAS LAS NOCHES SE MANIFESTABAN

ESCONDIAN LAS COLCHAS Y SOLO ESTITRABAN LAS SABANAS NO OOLIA A LIMPIO

PARA MUESTRA UN BOTON UN ASGUA DE LIM,ON SIN AZUCAR Y EN VASOS DE PLASTICO PARA ALGO QUE TE VENDEN COMO UN PALACIO

Stayed 6 nights in Dec 2022

8/10 Good

Jörg

Dec 22, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Etwas lieblos eingerichtete Zimmer. Sonst gut.

Sergei Palace Hotel

Choose dates to view prices

Photo gallery for Sergei Palace Hotel

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

Deluxe Single Room, 1 Twin Bed, Accessible, Non Smoking

Highlights

View all photos for Classic Double Room, 1 Queen Bed, Non Smoking

Classic Double Room, 1 Queen Bed, Non Smoking

Highlights

View all photos for Junior Suite, Non Smoking

Junior Suite, Non Smoking

Highlights

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

Classic Twin Room, Ensuite (Twin Deluxe)

Highlights

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Highlights

View all photos for Double room-Superior-Ensuite with Bath

Double room-Superior-Ensuite with Bath

Highlights

View all photos for Classic Double Room, Multiple Beds, Non Smoking

Classic Double Room, Multiple Beds, Non Smoking

Highlights

View all photos for Classic Twin Room, Ensuite (Twin Deluxe)

Classic Twin Room, Ensuite (Twin Deluxe)

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sergei Palace Hotel

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Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

Reviews

Sergei Palace Hotel Reviews

Excellent

9.4