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Reviews of Renaissance Meadowlands Hotel

3.5 out of 5
Renaissance Meadowlands Hotel
801 Rutherford Avenue, Rutherford, NJ

Reviews

8.6

Excellent

Rating 10 - Excellent. 469 out of 836 reviews" "
Rating 8 - Good. 223 out of 836 reviews" "
Rating 6 - Okay. 68 out of 836 reviews" "
Rating 4 - Poor. 46 out of 836 reviews" "
Rating 2 - Terrible. 30 out of 836 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nelson

Business traveler
Liked: Cleanliness, staff & service
Default.
Stayed 1 night in May 2024

2/10 Terrible

Sylvia

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Renaissance Meadowlands Hotel on May 6, 2024
Hello,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Seidou NgapoutDirector of Rooms

6/10 Okay

Food

Traveled with partner
Liked: Cleanliness, staff & service
bed was hard as a rock. not comfortable
Stayed 1 night in Apr 2024
Response from Renaissance Meadowlands Hotel on May 2, 2024
Hello,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Seidou NgapoutDirector of Rooms

10/10 Excellent

dion, Secaucus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location.
Stayed 1 night in Apr 2024

2/10 Terrible

Yeimy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Would not stay here again. Room was gross not cleaned bathroom dirty, shower dirty with hair and mold. For the price we paid very disappointed
Stayed 1 night in Apr 2024
Response from Renaissance Meadowlands on Apr 29, 2024
Hello,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Seidou NgapoutDirector of Rooms

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years. Neither better nor worse than it’s been. Housekeeping comes by daily and does a good job. NJ Transit to Port Authority just across the street, very convenient. Overall better than other options in the area.
Stayed 6 nights in Apr 2024

10/10 Excellent

Diran

Clean and great staff
Stayed 1 night in Apr 2024

10/10 Excellent

Jia

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Apr 2024

8/10 Good

Ninoshka

Traveled with family
Liked: Staff & service, amenities
I liked the breakfast options although it's an extra fee it's worth the price. I didn't like the connecting doors in the rooms, we had to get our room changed in the middle of the night because the room next to us was making noise it and it almost sounded like they were in our room.
Stayed 1 night in Apr 2024

2/10 Terrible

Antthony

Stayed 3 nights in Mar 2024

8/10 Good

Kenneth

Stayed 1 night in Mar 2024

10/10 Excellent

Jody-Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were personable and very helpful. Rooms are clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Tynisha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will book here again! My three young children and I had a very comfortable stay. After a day at American dream, the Renaissance is a quick 6 min drive. The staff were all friendly and welcoming, the room was comfortable, quiet, and the thermostat was easy to use! Cute little downtown with shops and restaurants is a 5 min drive.
Stayed 1 night in Mar 2024

10/10 Excellent

ANA, North Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT
Stayed 1 night in Mar 2024

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the balcony view and spacious room.
Stayed 1 night in Mar 2024

10/10 Excellent

Daphne

Stayed 2 nights in Mar 2024

8/10 Good

Sharon, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was gracious and accommodating. Nice looking room and luxurious linens but the bathroom was not as clean as I like.
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in the service was top notch. The hotel itself was recently renovated and has a great bar and restaurant. The front desk signed me up for the Marriott rewards and instantly upgraded us to a suite and waived the parking fee. The room was very nice and overall it was a great hotel. Highly recommend.
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The employees at the desk unlike other places were extremely helpful and were very nice as well. Will stay here again
Stayed 1 night in Feb 2024

8/10 Good

Aracelis, Cleveland

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythi g was good to me.
Stayed 3 nights in Feb 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice upon checkin, I usually leave the DND sign on my door during my stay & the staff left fresh towels outside of my door so I wouldn’t have to call and ask which was very considerate
Stayed 2 nights in Feb 2024

4/10 Poor

Traciann

Stayed 1 night in Feb 2024
Response from Renaissance Meadowlands Hotel on Feb 20, 2024
Hello,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Seidou NgapoutDirector of Rooms

10/10 Excellent

cherilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amy

Great customer service at Front Desk.
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service.
Stayed 1 night in Feb 2024

10/10 Excellent

Kerry T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Don’t advertise breakfast included then charge $22.50 for breakfast I’ve never been charged to park my car at $11/ night. It’s not the money it’s just ridiculous to charge for a parking spot We called housekeeping as there were what appeared to be dead fleas on the couch she said no not fleas. I’ve had dogs for 40+years so… took the cushions and brought back still had some yielding the couch unusable We travel to NJ often and in fact looking at 3 rooms for 2 nights next month. Will stay elsewhere. Which is too bad as it was very convenient
Stayed 1 night in Feb 2024
Response from Renaissance Meadowlands Hotel on Feb 20, 2024
Hello,Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Seidou NgapoutDirector of Rooms

8/10 Good

Sultan

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer service A++
Customer service was A+...only issue was the refrigerators in the rooms don't get cold enough to keep your food safe to eat. I'd just advise not to use the fridge. I was given a new upgraded room due to losing my expensive dinner in one of the refrigerators. Overall I really enjoyed my stay and the staff was wonderful the entire stay!
Stayed 3 nights in Jan 2024

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

FAHAD, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked dec30 which I Understand is New Year’s Eve weekend. I was willing to pay the $351 fee but thought that $11 overnight parking was outrageous. I’ve never heard of a hotel charging for parking. For that trivial reason I will not be staying again.
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay! Very clean hotel and friendly staff. The front desk was incredibly helpful with any questions we had. The rooms were very nice and the beds very comfortable. Only downside was the shower head was a little wonky. But overall, amazing stay and large rooms ! Very convenient access to the city, bus stop being right outside of the hotel.
Stayed 3 nights in Dec 2023

8/10 Good

Varsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location for New York downtown
It was very good stay . Room that we booked, it was nice and clean. We requested for accessible washroom for elderly parents and they gave which was nice. Property is at excellent location if you want see New York. Bus stations are very nearby which you drop you to downtown new york.
Stayed 3 nights in Dec 2023

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2023

6/10 Okay

KI hyun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2023

8/10 Good

KI hyun

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Shaahid

Traveled with family and small children
Liked: Cleanliness
Next to motorway
Stayed 3 nights in Dec 2023

6/10 Okay

Yusuf

Traveled with family
Stayed 5 nights in Dec 2023
Response from Renaissance Meadowlands Hotel on Dec 25, 2023
Dear Yusuf,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

2/10 Terrible

Louis

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2023
Response from Renaissance Meadowlands Hotel on Dec 25, 2023
Dear Louis,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Melani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Carole, Melbourne Beach

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False sense of security. Front desk let a stalker go to my room after I specified not to let him in.
Stayed 4 nights in Dec 2023
Response from Renaissance Meadowlands Hotel on Dec 22, 2023
Hi Carole,Thank you for taking the time to let us know about your experience. I have shared your feedback with the staff and leadership team to ensure the necessary guidelines are in place and reviewed to prevent this issue from occurring in the future.

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Was not clean , hair in bathroom, called sevrice for tv no help had to go down to the desk to fix the tv. Lost power in the hotel
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here to see a comedian at Bananas! The staff was so friendly at check-in and the bartender was great as well! The room was clean and comfortable- we were right behind the elevators and couldn't hear them at all. We will definitely be back!
Stayed 1 night in Nov 2023

10/10 Excellent

Jerody

Overall good experience.
Stayed 1 night in Nov 2023

2/10 Terrible

Jing

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for shower, front desk said will sent technician come to check but no one come hold night, bed also dirty. Very bad experience!
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023