施設の正面 (日没後)

グランド リゾート ジェルムークの口コミ

4 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 78 件の口コミ中 57 件が非常に良い" "
評価 8 - 78 件の口コミ中 16 件が良い" "
評価 6 - 78 件の口コミ中 3 件が普通" "
評価 4 - 78 件の口コミ中 0 件が不満" "
評価 2 - 78 件の口コミ中 2 件が非常に不満" "

9.8/10

清潔度

9.0/10

スタッフとサービス

9.0/10

設備とサービス

9.4/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Lusine

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really liked the hotel! Clean rooms, friendly staff and great location !
2024 年 4 月に 2 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2024 年 5 月 9 日)
Good morning dear Lusine., On behalf of the entire staff of the Grand Resort Jermuk, let us thank you for such positive feedback. Your nice words of appreciation make us proud. Your feedback will be shared with the team. Our mission is to make all of our guests feel at home, and we are happy to see that we succeeded. Thank you one more time for your positive feedback. Looking forward to hosting you very soon again. Kind regards, Lusine

10/10 (非常に良い)

Xavier

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Très bien
Personnel super 👍 !
2023 年 7 月に 4 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2023 年 7 月 27 日)
Good morning dear Xavier., On behalf of the entire staff of the Grand Resort Jermuk, let us thank you for such positive feedback. Your nice words of appreciation make us proud. Your feedback will be shared with the team. Our mission is to make all of our guests feel at home, and we are happy to see that we succeeded. Thank you one more time for your positive feedback. Looking forward to hosting you very soon again. Kind regards, Lusine

10/10 (非常に良い)

Davit

2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

anita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Nella

2023 年 6 月に 1 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2023 年 6 月 9 日)
Thank you for your stay.Kind regards

10/10 (非常に良い)

Joseph

2023 年 5 月に 2 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2023 年 6 月 9 日)
Thank you for your stay.Kind regards

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely wonderful stay! Dinner and breakfast are included and they are definitely some of the best I’ve had anywhere when traveling, with the buffet menu changing every day and full of various vegetarian as well as meat entrees. The rooms are more than adequate in terms of size and cleanliness. Also the spa options are wonderful and very affordable. Would stay again!
2022 年 10 月に 1 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2022 年 12 月 27 日)
Good afternoon, dear Guest. Thank you for sharing your valuable feedback with us. We are very happy to read that you enjoyed your stay and the service provided by our team. We are looking forward to welcome you soon. Kind regards, Lusine Abrahamyan

10/10 (非常に良い)

argisht

2022 年 9 月に 1 泊滞在

6/10 (普通)

JAIME、CAGUAS

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Las comidas poco variadas y la calidad no es la mejor.
2022 年 8 月に 1 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2022 年 8 月 19 日)
Dear Guest, Thank you for choosing to stay with us and for taking the time to provide a feedback on your stay. It is with the feedback like yours that we can continue to improve our product and demonstrate the quality and level of service we are dedicated to providing at Grand Resort Jermuk .We look forward to welcoming you back on many more days. Warm Regards, Lusine

10/10 (非常に良い)

Masis

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

meri

2022 年 6 月に 3 泊滞在

10/10 (非常に良い)

vahe、Burbank

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The best resort in Jermuk. Walking distance to shops. Great staff. Awesome service.
2022 年 7 月に 2 泊滞在
Lusine Abrahamyanからの返信 (投稿日 : 2022 年 7 月 15 日)
Good afternoon, dear Guest. Thank you for sharing your valuable feedback with us. We are very happy to read that you enjoyed your stay and the service provided by our team. We are looking forward to welcome you soon. Kind regards, Lusine Abrahamyan

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2022 年 2 月 9 日)
Good afternoon, Dear Guest, Thank you for taking the time to provide a rating. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our visitors. We take pride in knowing that our guests are satisfied with their experience. We look forward to seeing you again soon. Have a nice day ahead, Kristine Arakelyan Gallery Team Leader

8/10 (良い)

RUSTEM

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2022 年 1 月 18 日)
Good afternoon, Dear guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. Hope your next stay and just around the corner. Best Regards ,Kristine Arakelyan

10/10 (非常に良い)

Alexey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Хороший отель, прекрасное расположение, чистые и комфортные номера. Хотелось бы отдельный ресторан для ужина, если не берешь "все включено"
2021 年 11 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 11 月 10 日)
Добрый день, Уважаемый гость. Приветствуем вас из гостиницы Гранд Резорт Джермук. Надеемся, вы хорошо доехали домой . Уважаемый гость, мы благодарны за время выделенное нам, высоко ценим ваше мнение и оценку . Надеемся увидеть вас в нашей гостинице в ближайшее время . Хорошего вам дня , С уважением, Кристинe

10/10 (非常に良い)

Hubert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 2 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 11 月 1 日)
Thanks for staying with us. We appreciate your feedback!

8/10 (良い)

Tigran

家族旅行
2021 年 9 月に 3 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 10 月 2 日)
Good afternoon, Dear guest , Warm greetings from Grand Resort Jermuk. Hope you had safe trip back home. Dear guest ,thank you for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Best regards, Kristine

10/10 (非常に良い)

Vrej

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is NOT a smoke free property. 3rd floor rooms smoking is allowed.
2021 年 9 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 9 月 14 日)
Dear Guest, Warm greetings from Grand Resort Jermuk. Our smoking areas are the 3rd floor, the left side of our lobby and the 5th floor. With best regards, Kristine

10/10 (非常に良い)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice place with friendly staff
2021 年 8 月に 2 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 8 月 10 日)
Good afternoon, dear guest. Thank you for your kind comment . Hope to see you again in the nearest future. Kind regards, Kristine

10/10 (非常に良い)

Niraj

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Grand Resort Jermuk was Amazing
2021 年 7 月に 1 泊滞在
Gagik Stepanyanからの返信 (投稿日 : 2021 年 7 月 13 日)
Good afternoon, Dear guest, Warm greetings from Grand Resort Jermuk. Hope you had safe trip back home. Thanks for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Best regards, Kristine

10/10 (非常に良い)

omar

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
مميز
فندق رائع بجانبه الممشى والمطاعم وشلال جرموك والمنتجع الصحي
2021 年 6 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 6 月 24 日)
Good morning, Dear guest, Warm greetings from Grand Resort Jermuk. Hope you had safe trip back home. Thanks for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Best regards, Kristine

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very friendly staff, excellent spa offering and a nice relaxing atmosphere.
2021 年 5 月に 1 泊滞在
Gagik Stepanyanからの返信 (投稿日 : 2021 年 6 月 7 日)
Good morning, Dear guest, Warm greetings from Grand Resort Jermuk. Thanks for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Have a nice day ahead!

10/10 (非常に良い)

Armen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 1 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 5 月 19 日)
Dear guest, Warm greetings from Grand Resort Jermuk. Hope you had safe trip back home. Thanks for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Best regards, Kristine

8/10 (良い)

Michail

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend at Jermuk
We stayed for the weekend at the hotel and I have to say the overall service, friendliness and availability of the staff was really exceptional. Our 3 year daughter had also a small accident and needed a few stitches. The staff went with us to the clinic and helped us all the way until everything was fine. This was especially helpful as we don't speak the language. A big thanks to Davit for all his help. We will sure go back to Jermuk and the hotel
2021 年 5 月に 2 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 5 月 19 日)
Dear guest, Warm greetings from Grand Resort Jermuk. Hope you had safe trip back home. Thanks for staying with us. We appreciate your feedback! We are very happy to know that you have enjoyed your stay at our property . Best regards, Kristine

10/10 (非常に良い)

Gabriele

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice staying overall
It was a nice stay overall, i suggest it for a short stay and for the spa and treatments. Unfortunately English is really poor so i wasn't able to understand most of the treatments offered, a real pity.
2021 年 5 月に 2 泊滞在
Gagik Stepanyan Front Desk Managerからの返信 (投稿日 : 2021 年 5 月 14 日)
Dear Gabriele, Thank you so much for your stay at the Grand Resort Jermuk. As a company that takes great pride in taking care of its guests, your opinion matters a great deal to us. We appreciate your opinion and look forward to welcoming you again soon. Best Regards Gagik Stepanyan Front Desk Manager

10/10 (非常に良い)

Payal

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good rooms and very comfortable stay. We had inter connecting rooms which made it easier with kids
2021 年 4 月に 2 泊滞在
Kristine Arakelyanからの返信 (投稿日 : 2021 年 5 月 1 日)
Good afternoon, Dear guest. Warm greetings from Grand Resort Jermuk. Thank you for your feedback, we are very happy that you had a nice stay with us . Have a nice day ahead, With best regards,

10/10 (非常に良い)

Piruza

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great experience as always.
2020 年 9 月に 2 泊滞在
Gagik からの返信 (投稿日 : 2020 年 10 月 19 日)
Dear Piruza, Hope you had a safe trip home. Thanks for your high score, your feedback is very important for us. Hope to see you soon in the nearest future . Best Regards.

10/10 (非常に良い)

Armen

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 1 泊滞在
Hermineからの返信 (投稿日 : 2020 年 4 月 17 日)
Dear Guest, Thank you for your review. Best regards, Grand Resort Jermuk

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, modern and comfortable. Close to all
2019 年 10 月に 2 泊滞在
Gagik FDMからの返信 (投稿日 : 2019 年 10 月 25 日)
We appreciate your opinion and look forward to welcoming you again soon. Thank you for taking the time to tell us about your stay!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
שווה ביותר בגרמוק
מלון נפלא! מיקום מעולה בלב בעיר, נקי ומסודר. צוות מסביר פנים ואיכותי, ארוחת אוכל מצויינת בסיגנון בופה. מומלץ!
2019 年 10 月に 1 泊滞在
Gagik FDMからの返信 (投稿日 : 2019 年 10 月 23 日)
We appreciate your opinion and look forward to welcoming you again soon. Thank you for taking the time to tell us about your stay!

10/10 (非常に良い)

宿泊されたお客様

2019 年 8 月に 1 泊滞在
Gagikからの返信 (投稿日 : 2019 年 9 月 4 日)
Dear guest, Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for reviews. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 8 月に 1 泊滞在
Gagikからの返信 (投稿日 : 2019 年 9 月 2 日)
Dear guest, Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel. We hope that we will have another chance to welcome you at our hotel.

8/10 (良い)

Svetlana、ката ной

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Релакс в горах
Отель отличный, вид из номера если на озеро и галерею, то вообще релакс , другая сторона с французскими балконами и выходит на парковку, вид на горы тоже есть , но и машины ездят. Брали полный пансион , но питание на завтрак понравилось больше всего, обед и ужин было все пересолено и зажарено в масле, за редким исключением . Удивительно с учётом специализации на лечении жкт, хотя конечно, это не санаторий. Практически сразу у выхода минеральные источники и все развлечения . Очень удобно. В целом, все очень понравилось. С удовольствием вернёмся снова.
2019 年 8 月に 6 泊滞在
Gagikからの返信 (投稿日 : 2019 年 10 月 15 日)
Dear guest. Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relax and rejuvenate
Amazing resort All employees were professional I recommend you to get all inclusive package I will be going back for sure Jermuk is great
2019 年 7 月に 3 泊滞在
Gagik FDMからの返信 (投稿日 : 2019 年 7 月 27 日)
Dear guest. Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

susanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Great place to relax have fun location is perfect good breakfast pool and jacuzzi great and honest employees and service
2019 年 7 月に 3 泊滞在
Gagikからの返信 (投稿日 : 2019 年 7 月 21 日)
Dear guest. Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Delightfully relaxing
A great place to get away and just relax. Very comfortable rooms in a quiet town up in the mountains with fresh air. Good wifi too. Pool, hot-tub sauna and gym were in good condition and clean.
2019 年 5 月に 4 泊滞在
Gagikからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear guest Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing break from touring around
Spacious & comfortable rooms with fresh mountain air in serene surroundings. I ended up extending my stay for a few days to catch up on some work and just to relax. It's a very small town up in the mountains (there was still a little snow on the ground in April). Since there isn't much traffic it was nice to have some clean smog-free air to breathe for a few days. Beds are VERY comfortable. Rooms are big with great amenities. Breakfast is good. The only "gotcha" is that the name of this place has a different location on Google Maps, and that other location is NOT open and in fact it's a very bad road. So make sure you navigate to the correct place otherwise you'll be in for a surprise.
2019 年 5 月に 1 泊滞在
Gagikからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear guest, Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2019 年 5 月に 1 泊滞在
Gagikからの返信 (投稿日 : 2019 年 6 月 26 日)
Dear guest Warm greetings from Grand Resort Jermuk. Thank you for staying at our hotel.Thank you for your feedback, we really appreciate your opinion, it is very important for us. We hope that we will have another chance to welcome you at our hotel.

10/10 (非常に良い)

宿泊されたお客様

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All was very ok. will stay there again if needed in future.
2019 年 2 月に 2 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2019 年 2 月 26 日)
Dear guest, Thank you for choosing our hotel for your stay. We are very happy to know that you have enjoyed your stay at our property. Looking forward to welcoming you again in the nearest future. Best regards, Hermine Sayadyan

10/10 (非常に良い)

Araks

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 2 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 11 月 22 日)
Dear Araks, Hope you had a safe trip home! Thank you for your high score. We are looking forward to welcoming you back in the nearest future. Thank you, Best regards, Hermine Sayadyan

10/10 (非常に良い)

Hrayr、Armenia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel overall is on a high level taking into consideration location, staff, F&B, pool etc.
2018 年 9 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 9 月 19 日)
Dear Mr. Barsoumian, Warmest greetings from Hyatt Place Jermuk! Thank you for your time to write a nice feedback and high scores. You can be assured that your opinion is very important for us. Dear Hrayr, we are looking forward to welcoming you back in the nearest future. Thank you, Best regards, Hermine Sayadyan

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 9 月 19 日)
Dear guest, Greetings from Hyatt Place Jermuk! Thank you for your high scores. We are happy that you have liked our hotel. We are looking forward to welcoming you in the nearest future. Best regards, Hermine Sayadyan

8/10 (良い)

JD、Houston

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Modern, updated and clean rooms. Location was ideal and restaurant was good.
2018 年 8 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 11 月 20 日)
Dear guest, Greetings from Hyatt Place Jermuk! We would like to thank you for the score and nice feedback about our property. You can be assured that your opinion is very important for us. Dear guest, we are looking forward to welcoming you back at our property. Thank you, Best regards, Hermine Sayadyan

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The location and view is wonderful. Very nice place and to relax. But I think when I heard the brand name “Hyatt” I would have expected more. But generally satisfied.
2018 年 8 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 8 月 30 日)
Dear guest, Greetings from Hyatt Place Jermuk! Let me thank you for your nice feedback and high score. We really appreciate your opinion about our property. Dear guest, we are looking forward to having another chance to welcome you at our property and make your further stay a memorable and best one. Thank you, Best regards, Hermine Sayadyan

2/10 (非常に不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
2018 年 8 月に 2 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 8 月 20 日)
Dear guest, Greetings from Hyatt Place Jermuk! Thank you for your score. We would like to know what was the reason of your score as our guests` opinion is very important for us. Thank you, Best regards, Hermine Sayadyan

10/10 (非常に良い)

דבורה

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 8 月 20 日)
Dear guest, Greetings from Hyatt Place Jermuk! Thank you for your high score. You can be assured that your review is very important for us. Looking forward to welcoming you again in the nearest future. Best regards, Hermine Sayadyan

10/10 (非常に良い)

Irene、New york

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel in the center of jermuk
2018 年 8 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 9 月 5 日)
Dear Irene, Greetings from Hyatt Place Jermuk! Let me thank you for your high score and nice feedback about our property. We are very happy to know that you have enjoyed your stay. Dear Irene, we are looking forward to welcoming you back at our property. Thank you, Best regards, Hermine Sayadyan

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
2018 年 7 月に 3 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 7 月 18 日)
Dear guest, Greetings from Hyatt Place Jermuk! Let us thank you for your feedback. You can be assured that your opinion is very important for our hotel. We are looking forward to welcoming you back in the nearest future. Best regards,

10/10 (非常に良い)

AG、Los Angeles, CA, USA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hyatt Place Rooms were so clean and comfy. Bed sheets were super soft and clean. The pull out bed was the most comfortable one I have ever slept on, felt just like a regular bed. Breakfast buffet was great with so many options. We enjoyed every second of our stay. Will definitely go back whenever we visited Jermuk again.
2018 年 7 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 7 月 14 日)
Dear guest, Thank you for your nice feedback. We are very happy to know that you enjoyed your stay at our property. You can be assured that your opinion is very important for us. We are looking forward to having another chance to welcome you in our hotel. Thank you, Best regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was very nice and the staff was helpful. The only problem we had was that the room was very hot the air conditioner wasn’t working at night. We did get it fixed in the morning except we weren’t in the room after that.
2018 年 6 月に 1 泊滞在
Hermine Sayadyanからの返信 (投稿日 : 2018 年 7 月 2 日)
Dear Guest, Warmest greetings from Hyatt Place Jermuk! I would like to thank you for your response. You can be assured that we really appreciate your feedback. Dear guest, we are very sorry that there was such kind of problem during your stay. You can be confident that we will take into consideration your notes and fix the problem. Looking forward to having another chance to welcome you at our property in the nearest future. Best regards,