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This was the second year in row that I stayed at the XQ El Palacete. I travel a lot for business and leisure and I believe this is one of the best hotels in Europe. The reception staff was friendly, helpful, and welcoming. The chefs and dining room staff were first class. The food was excellent. The room was spacious, clean, and comfortable. The view from the balcony was spectacular. When I go to the Canary Islands, this is the only hotel where I will stay. I'm already looking forward to...

Great hotel, amazing room with a fantastic seaview. Good quality half board buffet. Excellent pools and pool bars. Great staff. The one let down was the tired old rule of long trousera for men in the restaurant. This really has to change, totally outdated. I understand why the rule was originally put in place (to keep up dress standards). The truth is now though that mamy men were in there wearing ill fitting, untidy jeans and even tracksuit bottoms with old trainers or flip flops. Whilst...

Excellent hotel.great staff. superb food service.. Fantastic location. Could not be better. We thoroughly enjoyed our stay!

Beautiful grounds and ocean view.

I was at the hotel for wingfoil lessons on the beach. The walk to instructors and rentals was under 5 minutes. Hotel was clean, orderly and well-maintained. Staff were all personable.

Very Nice location, direct access to the Beach. All the staff is fantastic from the réception to the restaurant The restaurant is good, offers Nice variety of food, that is changed over days and every evening a différent main plat Rooms are large and in good condition, everything worked, the shower is enormous. Only improvement could be a slightly softer bed (it is 2m wide) Sea view if a must have if you start here

Dd

Beautiful resorts, great food and friendly staff

A very relaxing time in a beautiful location. Food was very well done and of very good quality. Great décor around the hotel generally and the pool area particularly. Fantastic beach only a short walk away and a lovely little beach front café / restaurant right overlooking the same beach ( not affiliated with the hotel) All in all an excellent choice for a great relaxing getaway away from the main 'British' resorts. Would definitely go back. Tip : a short 10 min drive over to La Pared for a...

Great hotel for families

Excellent

The adults only part of the hotel and the restaurant "El patio Canario"

Direct access to sandy beach bay. You walk down a few stairs and you are on the beach and close to the water. Being close to the hotel and the beach enabled us to enjoy the All Inclusive offer (cocktails, lunch, snacks). You can rent out 2 sun chairs + sunshade for 13.50€ a day or ask for discounts for more days. We paid 32€ for 3 days. The food and drinks were really nice, international and of good quality. Each day is different and surprising – ranging from Paella, Chocolate Fondue, Sushi...

Clean and friendly/helpful staff

Great hotel staff, really helpful and always smiling. Great animation staff, great food, great location. Difficult to find something that we did not like!

The hotel is located about a 5 min walk from a great stretch of beach. My wife and I did not stay around the hotel at all because we were always going to different beaches on the island, but there are several great pools for children to enjoy. The staff was great, the buffet restaurant had lots of tasty choices, and the several bars were convenient. The only petty gripe I had was the hotel could have done a better job picking up litter around the hotel. Maybe somebody walking around and...