「The location is outstanding. Walkable to numerous dining and entertainment options. The staff was very friendly and very helpful! The rooms are unique and aesthetically pleasing. The hotel had just updated the phone system so there was a small issue but the staff assured us they were working to resolve it. We will return for a future stay. 」
「Great location to explore downtown! Friendly and helpful staff. Well kept property and clean. Great rooftop bar for when you are tried from walking around downtown and would like a night cap. Would 100% book again!」
「This hotel was wonderful! We felt comfortable because it was clean, the maids did a wonderful job! The area is sort of a college town, bars, and such. It has a good vibe but our view was of the alleyway and saw a few weird things outside. But the inside was great and so were the employees, speedy check in included!」
「We like the location of this property – it is close to the pedestrian zone downtown area, and close to interstates and major roads. The beds are comfortable, and the room has more storage than many other hotels. 」
「Very conveniently located and charming property. Check-in and check-out were smooth, and the staff were courteous and helpful. Overall, a very comfortable stay.」
「I specifically was looking for a hotel without carpet because hotel carpet is disgusting. Very nice update room. Very clean bathroom and loved the provided shampoo/conditioner/body wash. Very luxurious.」
「We had a great short stay at this hotel in Knoxville. All the staff, from the front desk to the valets, were kind and helpful. Our room was clean and well appointed, the breakfast was good, and everything was clean. 」
「Great property! Very clean, staff was kind, patient, friendly and helpful. Comfy beds, nicely appointed rooms, bathroom amenities were upscale and luxurious. Breakfast was excellent! They thought of everything. Highly recommend!」
「I'm local tow truck driver and I stay at this location all the time and the customer service is great especially Jeff and it's easy for me to get to my calls from this location and there's plenty of parking for my rollback」
