Upscale Suites

Property class: 3

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Reviews

8.0 out of 10
Very good
A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Upscale Suites. Guests can connect to free in-room WiFi.

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

Room options

View all photos for Deluxe Plus

Room

Deluxe Plus

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, Kitchenette

Room

Executive Room, Kitchenette

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Room

Deluxe Room

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Setiabudi, a neighborhood in Jakarta, Upscale Suites is in a shopping district. Grand Indonesia and Thamrin City Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2. Looking to enjoy an event or a game while in town? See what's happening at Gelora Bung Karno Stadium or Jakarta International Velodrome. Visit our Jakarta travel guide
Map
12920, DKI Jakarta, Jakarta, Jalan Karet Bek Murad no 73

What's nearby

  • A nighttime aerial view of a densely populated city with illuminated skyscrapers and busy highways.
    Golden Triangle
    1 min walk - 0.0 km
  • A display of yellow pastries with black specks, possibly cookies or muffins, in a bakery.
    Lotte Shopping Avenue
    13 min walk - 1.1 km
  • Embassy of Canada
    2 min walk - 0.2 km
  • Embassy of Guatemala
    2 min walk - 0.2 km
  • Jakarta World Trade Center
    3 min walk - 0.3 km

Getting around

  • Rasuna Said Station
    2 min drive
  • Bendungan Hilir MRT Station
    10 min walk
  • Halim Perdanakusuma Intl. Airport (HLP)
    26 min drive

Restaurants

  • Kuetiaw Sapi Aciap
    1 min walk
  • Cuppa Coffee
    6 min walk
  • Cali Deli & Madame Ching Sampoerna
    5 min walk
  • Lomie Karet
    1 min walk
  • Bakmi Garing
    3 min walk

About this property

Upscale Suites

  • Hotel near Grand Indonesia
  • A rooftop terrace, a garden, and laundry facilities are just a few of the amenities provided at Upscale Suites. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Local cuisine breakfast (surcharge), a porter/bellhop, and smoke-free premises
    • A 24-hour front desk
  • Room features
  • All guestrooms at Upscale Suites boast comforts such as air conditioning, in addition to amenities like free WiFi and free bottled water.
  • Extra amenities include:
    • Showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Balconies, full-sized refrigerators/freezers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: IDR 50,000 per person

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Free bottled water
  • Full-sized refrigerator/freezer
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000.0

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 50000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Onsite parties or group events are strictly prohibited
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is Upscale Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Upscale Suites?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Upscale Suites?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Upscale Suites located?

Located in Setiabudi, this hotel is within a 5-minute walk of Golden Triangle and Jakarta World Trade Center. Lotte Shopping Avenue and Setiabudi One are also within 1 mi (2 km). Bendungan Hilir MRT Station is 10 minutes by foot and Bendungan Hilir Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Upscale Suites Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 11 out of 38 reviews
Rating 8 - Good. 17 out of 38 reviews
Rating 6 - Okay. 8 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

Reviews

Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
The room was good but the bed feels so dusty. Good balcony
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the most about this property is the location is easy to find and near to places to eat over the main street. Although this hotel is small, but I find the rooftop garden is pleasing to see the buildings across. No pool are available, so the rooftop is just to get some fresh air. I like the Executive room as its bigger and have a pantry and microwave, suitable for family with an infant but not a bigger child as the bed is not king size. Will recommend this hotel to friends looking to stay in South Jakarta looking to be a bit central.
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to an MRT station. No fuss, easy for practical travellers. Some amenities are by request, which makes sense, for example the kettle, because not everyone drinks gallons of tea like me :) Lots of food options in the area too. Manager Alex is very attentive and catered to my needs. Overall happy with my stay.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It’s at the centre business district and walking distant to bus station but room lack of basic amenities such as hairdryer and safe to store valuable items.
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Alles Sehr gut würde ich auf jeden Fall wieder buchen
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and spacious room with friendly staff who spoke good English. Room smelt a bit at first (smoking prohibited so not sure what smell was) but faded after using aircon. Nice views too!
Stayed 1 night in Dec 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice plc. Comfy bed. Only close to street so if you can't sleep with too much noise, myb get a more quiet plc
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness
Hotel is walking distance to my meeting venue- WTC
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel and totally satisfactory for 1 or 2 nights. The staff was nice and the room was very comfortable.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay, great service.

Good, have been staying here every trip.
Stayed 3 nights in Jun 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Staff was so so, didn't give the most polite service, though it was okay. The room was huge for 2 people, enjoyable and it had a very nice view facing kuningan flyover with big buildings. Overall, a very nice stay
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip

It’s was awesomely great!
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I deal location for a quick stay

Quick check in. Friendly staffs
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best for stopover night

Second time to stay here. The first room they gave me was very smelly. But the staffs were so friendly and they gave me another room which was fine. This hotel was quiet at night (good for rest!), and busy in the morning/afternoon. Spacious room. Location was very strategic, a lot of local food and near best Jakarta's shopping malls.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
the hotel is in good location and the room is clean, but the bed is a bit hard and not comfortable.
Stayed 3 nights in Jan 2018
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities

都会的感覚のコスパそれなりのホテル

インドネシアのお国柄なのかわからないがバスタオルしかなく、フェイスタオルやハンドタオルがない。ティッシュもなかった。食器や大きな冷蔵庫、ペットボトルの水、また1ブロックほど先にコンビニが2件ある事は好感。
Stayed 5 nights in Dec 2017
Verified review

6/10 Okay

Liked: Staff & service

Livable place but has ants and cockroaches.

It was OK. Not much amenities around so that is a bit inconvenient. Room was spralling with ants and saw a few baby cockroaches.
Stayed 4 nights in Sep 2017
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Sub-par room condition especially with A/C

We checked in to a Deluxe room, the room was still damp and warm at first since none of the appliances were running for the empty room. This is understandable. We put the hotel key card in the slot to get the lights and A/C running. After about 2 hours, we noticed the room temperature only cooled down a bit, but it still feels quite damp and warm. We also noticed a problem with bathroom tap with the water splashing sideways out of the sink bowl when turned on. The entrance door was also partly unhinged so it needed some effort to properly close. I called in housekeeping to look at these problems, especially with the A/C. If you visit Jakarta you'd know how important an A/C unit is. A technician came and looked at the problem but couldn't really resolve it. The staff ended up moving us into a Deluxe Plus room hoping to resolve the problems. After about an hour in, the same A/C problem is still there. I went and talked to the front desk again, the only solution they could offer is to 'wait a little longer’. After waiting another 45mins we noticed no improvement and decided to move to another hotel - Ayaka Suites - not far from there. So we checked out and told the staff we're quite disappointed with the hotel. They offered us an upgrade but still couldn’t guarantee about a comfortably air-conditioned room. So we left anyway. Checking into Ayaka Suites, after around 45mins of running the A/C the room was all cool and comfortable. Please pull up your socks, Upscale.
Stayed 1 night in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable "Hotel Budget"

Pelayanan ramah dan ruangan nyaman.
Stayed 1 night in Jun 2017
Verified review

6/10 Okay

Disliked: Staff & service

kinda ok but not for everybody

apart from my struggle finding and using hairdryer it was not bad
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

内装が近未来で特徴があります。

ビジネス街に行くのにアクセスが良く 、ホテルのエレベーターが近未来的で 部屋も綺麗だったので非常によかったです。
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Good but not very clean

The location was convenient and not too noisy. The room was comfortable. However, the cleanliness of the bedsheet and of the towels was poor (some marks on both) and the room had a view right on a wall.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service, Good Location, Recommended Hotel

Great location with a lot of street-food and nearby shopping malls. This 5 months old hotel is very clean and spacious. Service was good and they have water dispenser outside the room so we don't get thirsty. Wifi and aircon were good too. However they can improve to provide more bathroom accessories such as hair cap, hand soap, hand towel, as well as slippers. Overall was good and I will recommend this hotel to my family & friends.
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

New Hotel, Great value for money.

This hotel provides great value for money. The room is spacious and pretty new. however, more improvements needed. Pillows and towels need to be larger and Hotel staff needs to be more attentive and "Tourist friendly". Although I have no issues with the staff as I can converse in Bahasa Indonesia, I can imagine western or english speaking tourist having difficulty communicating with the staff there. They need to be more attentive and have basic hospitality as more than often the staff appeared to be unfriendly. Cleaning staff needs to understand the difference between "DO NO DISTURB" and "CLEAN MY ROOM" door signage.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walau di tengah kota tp jauh dr kebisingan

Pelayanan kamar cukup baik