The Ritz-Carlton Jakarta, Pacific Place

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Luxury
5.0 star property
9.6

Exceptional

Urban oasis with city views

Sunlight fills the club lounge, offering all-day dining away from Jakarta's bustle. Soundproof suites provide peaceful sanctuaries with city views, while the outdoor pool area offers afternoon relaxation. The spa delivers perfect treatments after shopping at the adjacent Pacific Place mall.

The current price is ￥33,984
￥41,121 total
includes taxes & fees
Oct 30 - Oct 31

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Larger Guest Room, Club Lounge Access

A hotel room with a large bed, a TV, a desk with a chair, and a view of the cityscape through a large window.

Larger Guest Room, Club Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Club Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, a television, and a large window with a city view.

Club Room, Multiple Beds, Non Smoking

  • City view
  • 73 sq m
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Pacific Suite, Club Lounge Access

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Pacific Suite, Club Lounge Access

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mayfair, Club Suite, 1 King Bed, City View

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Mayfair, Club Suite, 1 King Bed, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite, Club Lounge Access

A hotel room with a large bed, a TV, a desk, and a view of the city.

The Ritz-Carlton Suite, Club Lounge Access

  • City view
  • 104 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Club Lounge Access

A hotel room with a large bed, a sitting area with a sofa and a table, a city view through the window, and a cityscape visible outside.

Presidential Suite, Club Lounge Access

  • City view
  • 330 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Royal Suite, 1 King Bed, Non Smoking, City View

A modern hotel room with a large bed, a seating area, a TV, and a city view.

Royal Suite, 1 King Bed, Non Smoking, City View

  • City view
  • 118 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, and a view of the city.

Premier Room, 1 King Bed, Non Smoking

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk with a chair, a small table, and a view of the city.

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Located in Sudirman Central Business District neighborhood, The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping center. Pacific Place and Plaza Senayan are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Kidzania and Taman Mini Indonesia Indah. Looking to enjoy an event or a game while in town? See what's going on at Gelora Bung Karno Stadium. Visit our Jakarta travel guide
Map
12190, Jakarta, Jakarta, Jalan Jendral Sudirman Kav 52-53, Sudirman Central Business District

What's nearby

  • A cup of coffee with latte art depicting a bear's face.
    Pacific Place
    1 min walk - 0.1 km
  • A cup of coffee with latte art on a saucer.
    Plaza Senayan
    17 min walk - 1.5 km
  • A cityscape with a large stadium surrounded by high-rise buildings and green spaces.
    Gelora Bung Karno Stadium
    4 min drive - 2.2 km
  • Kidzania
    2 min walk - 0.2 km
  • ASHTA District 8
    14 min walk - 1.3 km

Getting around

  • Kuningan Station
    5 min drive
  • Istora MRT Station
    10 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    40 min drive

Restaurants

  • Starbucks
    2 min walk
  • Kopi Kenangan
    2 min walk
  • Osteria Gia
    1 min walk
  • Sushi Tei
    1 min walk
  • Busaba: A Thai Café
    1 min walk

About this property

The Ritz-Carlton Jakarta, Pacific Place

  • Luxury family-friendly hotel near Plaza Senayan
  • Located close to Pacific Place and Kidzania, The Ritz-Carlton Jakarta, Pacific Place provides a poolside bar, a terrace, and a shopping mall on site. Treat yourself to a manicure/pedicure, a facial, or a body wrap at the onsite spa. The on-site restaurant, PASOLA Jakarta, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking, plus valet parking (surcharge)
    • Full breakfast (surcharge), express check-out, and express check-in
    • ATM/banking services, wedding services, and a banquet hall
  • Room features
  • All 62 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-compatible safes.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with designer toiletries and separate tubs/showers
    • 46-inch HDTVs with premium channels
    • Wardrobes/closets, recycling, and refrigerators

All inclusive details

  • All-inclusive room rates at The Ritz-Carlton Jakarta, Pacific Place are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 6 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PASOLA Jakarta

Things to do

  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (38,750 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Thin carpet in room
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 60.0 per day
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24 per person
  • Valet parking fee: USD 6 per day
  • Rollaway bed fee: USD 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 55110, 9120404332264

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the spa

Frequently asked questions

Does The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Ritz-Carlton Jakarta, Pacific Place?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Pacific Place on Oct 30, 2026 start from ￥33,984, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Pacific Place?

Check-out is at noon.

Are there all-inclusive benefits at The Ritz-Carlton Jakarta, Pacific Place?

Some rate plans available at this hotel are all-inclusive.

Where is The Ritz-Carlton Jakarta, Pacific Place located?

This family-friendly Jakarta hotel is located in the business district, just steps from Pacific Place and Kidzania. Plaza Senayan and Gelora Bung Karno Stadium are also within 1 mi (2 km). Istora MRT Station is 10 minutes by foot and Senayan MRT Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Ritz-Carlton Jakarta, Pacific Place Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 164 out of 200 reviews
Rating 8 - Good. 28 out of 200 reviews
Rating 6 - Okay. 3 out of 200 reviews
Rating 4 - Poor. 1 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were oustanding, room was superb and the food at the lounge which was included in my package was out of this world.
Stayed 12 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious. Staff were exceptionally helpful and so polite. Location is great too - access to Pacific Mall through the lobby. Club lounge very useful too
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean and the staffs were amazing. They went above and beyond to provide us the best service you can possibly think of. They also catered us with late checkout as our flight was in the evening, which is very thoughtful.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay at the Ritz-Carlton. Great central location for many restaurants and bars, shopping and other activities. The staff was outstanding and everything was instantly made perfect and ready to go!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Amazing/pro/friendly hotel staff. Room was nice n spacious, its my 3rd time staying there and will continue to do so in my next visit to JKT. Cheers!!!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, I would give 6 stars if I can. The location is also in the central location.
Stayed 17 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable staycation with family

So enjoyable staycation and they have an additional tent although its charge but its worth for your kids to be happy. The club lounge facilities all day eat so full and yummy. Ana the person in the lounge very helpful and friendly all the staff awesome.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Outstanding. Best hotel we have ever been by any measures. Its impossible to have better service than in this place. Very good breakfast and lunch buffet. Pool area is beautiful. And the view over city is great. We just loved the place and did i mention the service!!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough nice things about our stay here. The staff was absolutely incredible at every step from supporting booking bars and restaurants to accommodating our requests. We truly felt like friends by the end of our trip. They remembered details of where we’d been (Bali) and our flight times leaving which was just such a nice touch. The room was super spacious and the food was absolutely delicious. We enjoyed the pool and the massage at the spa was 10/10. We really, really loved our stay!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time is completely different experience, room is much newer and much quieter.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To all the workers and staff here at Ritz Carlton Pacific Place! Your impeccable attention to guest experience in nearly every detail is only outshined by the culture and warmth you share with a smile in your greetings; so thank to each and every one of you. It’s all to you; “bagus” Ladies and Gentlemen who remind me every time I stay why we choose Ritz; the last hotel chain I still feel excited to book a room in. So thank you :) With warm regards I bid you farewell, and until next time Thank You! - WALKER
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remarkable moment everytime i stay in here.

Everytime i stay in this hotel always a remarkable time and different moment and surprise…. My daughter love to stay in here and its feels like home. The staff is very kind, helpful, lovely and friendly…. One person that i knew is Ibu Dian one of the superior on the restaurant. She is very helpful… thank you.
Welcome drink
Cake birthday as welcome in the room
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Good Stay, Not-so-great pre-stay experience.

Had a wonderful time staying at the hotel for a quick family getaway. We were celebrating our son's birthday when we stayed in the hotel, and overall it was a good experience. The team prepared, what I assumed was the standard setup for children staying in the hotel, with balloons, a tent, and a sweet treat, which were all appreciated. We stayed in a suite, so it was quite spacious, although I would say it's smaller than some other hotels we stayed in. Regardless, it was more than enough and the most underrated bit is how sound-proof everything was. Unlike our experience in another hotel, the noise from the street was not that disturbing and we got a sound sleep, which is always good. Never liked the access to the hotel, because it got quite complicated, from parking, having to go into the mall, find an elevator, go up, go in, go into another elevator, arrive, and for some guests, having to change elevator to get to your room. But I definitely would say, the lounge was the main plus point. Being able to get something to eat at every hour of the day was an underrated benefit, and staying close to the lounge definitely made us enjoy that benefit even more. I would like to point out, however, the pre-stay experience which was horrible. Tried to find a chat feature to ask about the rooms which I cannot find anywhere. So I DM'ed the hotel through social media, and I got transferred few times before finally able to get to the real contact person. Overall, a good stay
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff gave us impeccable service, especially Anna at Breakfast and lunch. Room is beautiful and clean and house keeping kept it that way every night. (4 nights) Would stay again
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, food was plentiful and better than any of the restaurants in the mall, so just save your money for shopping and it at the lounge. We got upgraded to the newly renovated level, it was amazing view and loves the smell of the corridor. Overall, very happy. Well done!
Seating side
Bed side
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best 5* hotel choice in Jakarta

Amazing stay thanks to an incredible staff.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
incredible staff and service.
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are newly renovated and very clean. However the hotel is situated right next to a busy major road, and we can hear traffic noise well throughout the night, eventough the room is at 39th floor. The room also lack an area for vanity for the ladies. It is more suited for business travellers. The modern TOTO japanese toilet is quite complicated to figure out what each button does. There are no words, just symbols that sometimes doesn't explain well what the function is. Other than that, the warmth of the staff makes up for all the shortcomings. Overall a good stay but could be better, given the price tag of a 5 star hotel in the heart of the city.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Suite position is not great, with air-condition cooling tower just outside below the room, it’s extremely noisy for a five star hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても丁寧で安心して滞在できました。
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best, great hotel, great staff
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様のハスピタリティは大変満足するものであり、再度ジャカルタに行った際は、泊まりたいと思いました。本当にありがとうございます。
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
最高の滞在になりました。
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブラウンジが最高に素晴らしい。顧客サービスはきめ細やかで満足度が高く、次回もここに来たいと感じた。
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade ett fantastiskt rum som var stort som en lägenhet. Då en av oss var förkyld så använde vi mycket room service, som fungerade utmärkt. De indonesiska rätterna rekommenderas. Det kändes som att hotellpersonalen verkligen gjorde sitt yttersta för att vi skulle trivas.
Stayed 4 nights in Dec 2025