2/10 (非常に不満)
Magan
家族旅行
2025 年 8 月 10 日
Couldn’t check in. Called in advance to have a room ready since my party and I traveled far for the NFL game. When we got there, at check in time, they told me it wasn’t ready and wouldn’t be ready till closer to 5, which is an inconvenience since the game was at 7, and we still had to get ready. I asked for two single rooms instead of 1 room with double beds; and they told me no there were no rooms at all. They asked if I wanted to keep the reservation and I told them I had to talk with my party to see what we should do. While we were outside in my car, the manager came out and said we “slammed the door” open so they cancelled my reservation and we couldn’t stay there. No one slammed a door or even slung one open. We were frustrated, yes, but we were still very nice and respectful. The staff and manager was unreasonable and would not budge or even help us to stay there. I wouldn’t recommend this place to NO ONE. it was dirty and looked like the outside had not been cleaned in years. I had a bad feeling pulling up and was hesitant to stay, but not even mad that I went somewhere else.
Magan
2025 年 8 月に 1 泊滞在