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Sur Apart Hotel

Discover Istanbul's historic heart with continental breakfast, bike rentals for landmarks, and 24-hour front desk service.

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Situated near Hagia Sophia and the Grand Bazaar, Sur Apart Hotel places visitors in Istanbul's cultural center. Guests enjoy free in-room WiFi, bike rentals, and helpful concierge services. Travelers praise the attentive staff and complimentary coffee and tea in the lobby.

Reviews

6.8 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 25 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Frequently asked questions

Is Sur Apart Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking?

Sur Apart Hotel doesn't offer parking.

What time is check-in at Sur Apart Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

What time is check-out at Sur Apart Hotel?

Check-out is at 11 AM.

Does Sur Apart Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 25 per vehicle applies.

Where is Sur Apart Hotel located?

Located in Sultanahmet, this hotel is within a 5-minute walk of Sultanahmet Square and Blue Mosque. Hagia Sophia and Bosphorus are also within 10 minutes. Sultanahmet Station is 9 minutes by foot and Cemberlitas Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.0

Cleanliness

8.0

Location

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 2 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

Verified

8/10 Good

NJS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and lovely staff

Had a lovely (basic but perfect for us) two-roomed flat with kitchenette, bathroom and balcony overlooking the Marmara sea. Very nice staff and close to transport, sites, etc. Thoroughly enjoyed our stay.
Verified

2/10 Terrible

Shirin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

really bad hotel.

Lived in the STUDIO for 2 nights. NOTHING of what that stood in the presentation of the facilities of the room was like realtime. "Free bottle of water" - the refrigator was totally empty. "LCD-TV" - there were not even "Black & White-TV". "Coffee percolator" - didn't work. "Slippers" - there were none. "Safety-box in room" - there were none. "Room-service 24/7" - There weren't even any reception 24/7. "Premium beds" - 2 single beds were put together to act like a kingsize bed. 2 single beds in different heights, so it was impossible to sleep in the middle of the bed and you had to lay on your own side. And there were no micro vawe as in the pictures of the studio. And at the top of all of these failures, the manager of the hotel Mr. Ahmed couldn't speak English and was very unpolite. The only good thing about the apartment hotel was the location close to the sightseeings. I have lived in many hotels with only 3 stars, but this Sur apartment hotel didn't earned even 2 stars.
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine until the morning. We had paid the hotel manager 10 euros to get us the shuttle to the airport at 2:45 am. We waited for 30 minutes and then called the shuttle. They said they came by 3 times and in order for them to come back, we needed to pay them 20 euros. I know it is not the manager's fault, but they shouldn't use a fraudulous company. If I can get the website, I would like to get a refund from the manager for the 10euros.
Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

Zentrales Hotel mit guter Verbindung

Zentral,gute Verbindung,Zimmerservice kam nicht jeden Tag,Sauberkeit ist ok könnte besser sein, Personal war nett und hilfsbereit,im allgemeinen ein gutes Hotel.
Verified

10/10 Excellent

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional warm hospitality

We were searching for a rental car (a daunting task) and the hotel staff, the manager, was extremely helpful. He researched all the details and then upon our approval scheduled the car delivery and pick up. We were impressed because the price of the car was extremely fair in addition to the gracious and excellent service provided. The booking for the room was made only hours prior to our arrival, and although we were not able to stay in the same room the second night, we loved both rooms and they made the transfer very easy! We returned later for one more night and that room was even better. Some rooms had a small kitchenette and an iron and an ironing board. The staff suggested various transport options to the airport, made the reservations days in advance and followed through with each detail to ensure a timely arrival taking into consideration Friday rush hour traffic. Great place for this price.
Verified

6/10 Okay

Gulhan