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デュオ ガラタの口コミ

デュオ ガラタ
Sahkulu Mah. Galipdede Cd. No. 56/83, Beyoglu, Istanbul, Istanbul

口コミ

7.6

良い

評価 10 - 166 件の口コミ中 45 件が非常に良い" "
評価 8 - 166 件の口コミ中 67 件が良い" "
評価 6 - 166 件の口コミ中 25 件が普通" "
評価 4 - 166 件の口コミ中 18 件が不満" "
評価 2 - 166 件の口コミ中 11 件が非常に不満" "

8.4/10

清潔度

7.8/10

スタッフとサービス

6.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
İyi
Oda fotoğraftakiler gibiydi, yatak rahat ve oda genel anlamda temizdi. Ancak ışıkları açınca gelen tiz ses, gece bizi rahatsız etti. Bir diğer sorun ise duşta ılık su açılmıyordu, ya kaynar ya da buz gibi su vardı, bu bizi çok zorladı.
2024 年 1 月に 1 泊滞在

8/10 (良い)

melis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 3 泊滞在

4/10 (不満)

Hakan

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在

8/10 (良い)

Ljuljsene

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nur die Fenster sollten dicht sein, weil es draussen zu laut war.
2023 年 10 月に 5 泊滞在

10/10 (非常に良い)

Ali

2023 年 9 月に 5 泊滞在

8/10 (良い)

franck

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel tres bien situé, a proximité de la tour galata et de tout les services, hotel et chambre propre. Du bruits tard dans la nuit du a l'emplacement de l'hotel, il a les inconvénients de ses avantages. Le prix est malheureusement un peu excessif !
2023 年 9 月に 2 泊滞在

6/10 (普通)

Saima

グループ旅行
The hotel is tiny. Tiny reception and tiny rooms. It was disappointing but the check-in and check-out staff was very good and helpful. It is good if you want a place to crash for one night only if you're traveling alone without family because the rooms are not big enough to hold more than one person plus carry-on luggage. Beware that it gets noisy on the streets below late into the night even on weeknights. Unless you're exhausted you may not be able to fall asleep. Not good for light sleepers.
2023 年 8 月に 1 泊滞在

2/10 (非常に不満)

Soledad

2023 年 8 月に 1 泊滞在

8/10 (良い)

Amanda

良かった点 : 清潔度、スタッフとサービス
.
2023 年 7 月に 6 泊滞在

2/10 (非常に不満)

Fahima、Phoenixville

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I wish I could post the pictures of this hotel and their so called “superior room”. The place is super noisy, no curtains to give you privacy. The bed is super uncomfortable, the bathroom was disgusting, bugs on the ceiling. Overall, total waste of your money. The only positive part of it was Bora (the hotel receptionist), he was really nice and tried his best to make my 5 day stay worthwhile but unfortunately it was impossible because the property is in dire need of some repairs.
2023 年 7 月に 6 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : スタッフとサービス、施設のコンディションと設備
Det ligger i gate der det er mye mennesker også på natten kan det være vanskelig å sove på grunn av støy av mennesket
2023 年 7 月に 2 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We do appreciate your feedback and we continue to thrive to improve our standard of service at all times.Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.Kind Regards, Berk KADAKALHotel Manager

8/10 (良い)

Hasan Hüseyin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

10/10 (非常に良い)

Merziye Figen

2023 年 7 月に 1 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

6/10 (普通)

Romina

家族旅行
良かった点 : スタッフとサービス
Buena ubicación
En las fotos se veía mejor de lo que es en realidad el lugar. La ubicación es muy buena y el personal muy amable.
2023 年 7 月に 1 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We do appreciate your feedback and we continue to thrive to improve our standard of service at all times.Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.Kind Regards,

10/10 (非常に良い)

Busenur

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Odalar çok temiz ,standart oda çift için yeterli , balkondan gatalayı görüyor yürüme mesafesi galataya 2 dk istiklal ve taksime yürüyerek gidebildik konumu muazzam yine gelsem kalabileceğim bir otel.
2023 年 6 月に 2 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

8/10 (良い)

Ali

2023 年 6 月に 1 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

6/10 (普通)

Daniel

カップルで旅行
Auf den Bildern sieht alles perfekt aus! Vor Ort allerdings wurden wir überrascht, da es eben schon in die Jahre gekommen ist und auch das Zimmer war leider nicht so schön wie auf den Fotos. Mega eng! Klein Der Toiletten sitz war älter als ich …. Noch einmal würde ich dieses Hotel lieber nicht buchen. Auch das Frühstück ist wirklich schlecht!
2023 年 5 月に 4 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to score us regarding your experience at the Duo Galata Hotel.Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

8/10 (良い)

Lucas

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nicely located pod hotel. The room is small but has all the needs to be out exploring Istanbul. Conveniently located near Galata tower, plenty of shopping and they host their Breakfast at a cute and tasty cafe around the corner. Hotel has a rooftop with a nice view and they booked my transfer to the airport the day before. Taxi was waiting 15 minutes ahead of time for peace of mind. Front desk staff member came out at 5:30am to see me off to the airport :)
2023 年 5 月に 3 泊滞在
Berk KADAKAL Hotel Managerからの返信 (投稿日 : 2023 年 7 月 21 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards,

8/10 (良い)

Romana

2023 年 4 月に 7 泊滞在

2/10 (非常に不満)

Adrian

気になった点 : スタッフとサービス、設備とサービス
2023 年 2 月に 2 泊滞在
Berk KADAKALからの返信 (投稿日 : 2023 年 3 月 29 日)
Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We do appreciate your feedback and we continue to thrive to improve our standard of service at all times.Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.Kind Regards, Berk KADAKALHotel Manager

8/10 (良い)

hatice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Konumu, konforu, temizliği gayet iyiydi. Hersey için teşekkürler
2023 年 1 月に 1 泊滞在

2/10 (非常に不満)

Sahin

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Das Zimmer stinkt nach Chlor und Abwasser war Katastrophe ganzer Bad unter Wasser

10/10 (非常に良い)

Selma

2022 年 11 月に 2 泊滞在
Managerからの返信 (投稿日 : 2022 年 12 月 15 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Berk KADAKALHotel Manager

6/10 (普通)

Frazer

気になった点 : スタッフとサービス
Booked a ‘deluxe’ room for three nights however it was unavailable the first night. I was told by a staff member that this was due the previous occupant being unwell and unable to travel so needed to stay an extra night. The manager later admitted that it was just double booked. No discount or refund was
2022 年 11 月に 3 泊滞在
Managerからの返信 (投稿日 : 2022 年 12 月 15 日)
Dear Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Duo Galata Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Duo Galata Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Berk KADAKALHotel Manager

10/10 (非常に良い)

Gizem

2022 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 12 月 15 日)
Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We are extremely pleased to know that you enjoyed your stay with us. Your comments have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Berk KADAKALHotel Manager

6/10 (普通)

Mehmet

家族旅行
気になった点 : 客室の快適度
2022 年 10 月に 1 泊滞在
Managerからの返信 (投稿日 : 2022 年 12 月 15 日)
Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Duo Galata Hotel.We do appreciate your feedback and we continue to thrive to improve our standard of service at all times.Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future.Kind Regards, Berk KADAKALHotel Manager

2/10 (非常に不満)

David、Cincinnati

2022 年 10 月に 1 泊滞在

8/10 (良い)

samir

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A lot of noise and elevator out of service (4th floor)
2022 年 8 月に 3 泊滞在

2/10 (非常に不満)

Samin

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location is good but the rest is just a over used Rooms with moldy showers
2022 年 8 月に 5 泊滞在

8/10 (良い)

Gary

2022 年 4 月に 3 泊滞在

6/10 (普通)

Jamie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
The staff and location are great. Especially if your a foodie and shopper. Upstairs bar EXCELLENT spot to have a nip. That said. Black-mold all over the shower enclosure a huge no-no. Never slept for three nights as well. Ear-plugs, sleeping-pills with/without drinks. Keep late hours wont really matter either. But location & elevator. And 'SnogBar'.
2022 年 3 月に 3 泊滞在

8/10 (良い)

Dirk

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfekte Lage am Galata-Turm mit schönem Frühstück
Die Location ist perfekt! Das Hotel liegt direkt um die Ecke vom Galata-Turm und von manchen Zimmern kann man den Turm sogar sehen. Das Hotel besteht aus 2 Gebäuden, die gegenüberstehend liegen. Der Check in befindet sich im hinteren Teil eines kleinen Cafés, die Zimmer verteilen sich auf die oberen Stockwerke des gleichen Gebäues sowie auf 4 Etagen des Nachbargebäudes gegenüber. Wir waren in Zimmer 404 im 4. Stock direkt neben dem Aufzug untergebracht. Leider ist dies auch der Zugang zur darüberliegenden Bar und Dachterrasse was für erheblichen Lärm durch angeheiterte Gäste in der Nacht sorgt. Auch die Bar selbst ist sehr laut und man kann vor 2 Uhr Nachts kein Auge zu tun. Nach 2 von insg. 5 Nächten konnten wir dann das Zimmer wechseln (304 in der 3. Etage) und die Lärmprobleme waren dort deutlich weniger zu spüren. Danke an den netten und sehr freundlichen Service an der Rezeption der dadurch unseren Aufenthalt gerettet hat. Das Frühstück wird in einem Restaurant um die Ecke direkt am Fuße des Galata-Turm serviert und war klasse. Man bekommt vom Hotel einen Voucher und kann sich dafür aus der umfangreichen Karte etwas heraussuchen. Nescafe oder Tee ist ebenfalls inkludiert. Die Atmosphäre dort war super entspannt mit toller Jazzmusik und eben den einmaligen Blick auf den Turm. Das Hotel selbst ist schon etwas in die Jahre gekommen, hier und dort sind ein paar kleinere Schönheitsmängel aber alles ist sauber.
2022 年 2 月に 5 泊滞在

10/10 (非常に良い)

Oguzhan

2022 年 2 月に 2 泊滞在

10/10 (非常に良い)

Ugur

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 1 月に 6 泊滞在

10/10 (非常に良い)

Jean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelent
2022 年 1 月に 4 泊滞在

8/10 (良い)

Didem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

SABRIYE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在

8/10 (良い)

Mert

2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Seher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 11 月に 1 泊滞在

4/10 (不満)

Zehra

気になった点 : 清潔度、スタッフとサービス
Oda resimdekilerden cok daha küçüktü kiraladigim odanın galata manzarali oldugunu düşün mustum ama maalesef yanlizca otelin barindan gorebildim manzarayi ayrica temizlik iyi sayilmazdi odadaki su sisesi boslari bile alinmadi 2.gün paraya gelince hemen pesin aldilar ama hizmeti biz o kadar kolay alamadik odadaki tv dahi calismiyordu sadece yatmak icin gidilecek bir otel
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

Erdem

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 8 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was amazing the hotel is in perfect location you can't go wrong and the price was good for the location
2021 年 6 月に 1 泊滞在

8/10 (良い)

Hazal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 5 月に 1 泊滞在

10/10 (非常に良い)

Dogukan

2021 年 3 月に 1 泊滞在

10/10 (非常に良い)

Yigit

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super oteell!:)
Otelin ici ve odalar cok temizdi. Ozellikle pandemi donemi icin en kritik konu temizlik oldugu icin icimiz rahat kalabildik. Personel de guleryuzlu ve yardimci oldu bize. Konum olarak da cok merkezi ve istedigimiz yerlere kolayca ulasabildik. Tekrar istanbula geldigimde, en yakin zamanda tekrar gorusecegiz:)
2021 年 2 月に 1 泊滞在

10/10 (非常に良い)

Murat

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
HARİKA
Hijyen kurallarına uyulması bizi çok memnun etti. Oda temizliğindeki titizlik için çok teşekkürler.
2021 年 2 月に 1 泊滞在

10/10 (非常に良い)

ALP

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Muazzam Konaklama
Açıkcası Karaköy bölgesindeki otellerde konaklama fırsatı öncesinde bulaşamıştım fakat Berk Bey konaklamayla ilgili her konuda bizlere yardımcı oldu. Temizlik ve otelin konumu mükemmele yakın.
2021 年 2 月に 1 泊滞在

10/10 (非常に良い)

Volkan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mükemmel
Otelin konumu tek kelimeyle mükemmeldi. Gayet temiz ve çalışanlar çok güler yüzlüydü. Herşey için çok teşekkürler
2021 年 2 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cok Guzel
Temizlik gercekten basarili ve calisanlar cok ictendi, bu bolgede yakindan galata manzarali otel neredeyse hic bulamazsiniz , bilerek gittik yeniden tercih ettik ve yine harika bir konaklamamiz oldu tavsiye ederiz.
2021 年 2 月に 1 泊滞在

10/10 (非常に良い)

Ceyda

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Her şey mükemmeldi
Öncelikle girişte pandemi önlemleri çok iyi alınmıştı ve çok hızlı şekilde check in yapıldı. Odalar fotoğraflarla aynıydı ve temizdi. Personel ilgili ve güleryüzlüydü. Otelin konumu da çok merkezi Galata kulesine bu kadar yakın olduğunu bilmiyorduk. Bundan sonraki seyahatlerimizde de hep tercih edeceğiz.
2021 年 2 月に 1 泊滞在