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「Staff indicated that we were put into a handicap room by Expedia … there was a doorbell outside the room with instructions to push and hold the button for five seconds. Of course kids or people being rude or thoughtless would walk by and push the button. The first time it happened, we thought it was a fire alarm… loud ear piercing screech for the hearing impaired … I checked with staff, they blamed Expedia for assigning us (We are not handicapped in any way) the room. They did send a security...

「Our family was extremely disappointed with our stay. We picked this hotel specifically, due to the listing indicating that the hotel had a pool. This was extremely important for our stay considering my son is autistic and requires sensory relief. The listing is false advertisement. Tim, who worked at the front desk did not handle the situation properly, not only did he offer no compensation and/or token of apology, but laughed in our faces when we were visibly upset about the circumstances....

「Great stay with convenient amenities.」

「Was quiet and peaceful」

「Clean room , great and friendly staff , great location 」

「風呂が汚い。 ルームサービスを頼んでいないのに、ルームサービスされていた。」

「Unable to operate the coffee maker. Make the tv’s more user friendly.」

「I felt this room was a health hazard. The carpet was wet and musty from humidity which left the tile wet when walked on. (Slipped but didn't fall.) The bathroom smelled like methane gas or sulfur our entire stay. The rubber seal on the bottom of the shower door is missing so water leaked onto the floor unless we figured a way to stuff a face cloth in the opening. The maintenance person was hosing down our entryway (?) as we returned to our room, leaving us with wet feet as we entered. This hotel...

「Overall good」

「Our stay here was lovely! It was a perfect place to stay, we’ll definitely be back! The jacuzzi room was a nice touch, very clean and relaxing!」

「タオル交換を依頼したのに、使用済みタオルを片付けただけという、何とも気の利かない対応でした。」