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「The room was very large, very clean, responsive staff to all requests, and plenty of services in and around the property. Excellent value for the price」

「I stayed at this hotel for a week and overall had a decent experience. Most of the staff were friendly, polite, and helpful, which I appreciated. However, there were a couple of uncomfortable interactions that impacted my stay. The duty manager was quite intrusive during one instance when I had a guest visit me, making unnecessary comments and behaving in a way that felt unprofessional. This made me feel uncomfortable in what should have been a private and respectful environment. On another...

「Absolute joke of a hotel. Insisted I make a payment again. After I booked the hotel. Spent an hour at reception, would not accept my booking as they haven’t received the booking from hotels.com」

「Great hotel! Undergoing certain renovations currently (summer 2026) that i wish i knew about beforehand (pool was closed - spa options were sparse, construction workers around etc.) but the staff is EXCELLENT. very helpful. 24/7 valet that was a Godsend. your classic great hotel but make it smaller and cozier, plus more creative. overall we had a great stay.」

「My stay was a disappointment. I had specifically booked a deluxe double room online, but when I checked in, they gave me a standard room. And if that wasn't enough, the breakfast was a total letdown, there weren't many options to choose from. I definitely wouldn't recommend this place to anyone.」

「Excellent location, helpful staff. Breakfast reasonably okay. Rooms clean but bed linen needs cleaned and updated」

「通常の設備やサービスは良かった。ただ1つ反省してほしいことがある。 深夜1時20分、寝ているときに電話で起こされた。現地語で何やら言っているがわからない。電話を切ったら、ドアをノックされ、開けると「コーヒー？」と聞かれた。知らないと答えると、立ち去った。5時間後にホテルの予約担当にどうなっているのかメールを出したが、謝罪の言葉も何の返事もなかった。どうなっているのだろうか？」

「I’ve stayed at this hotel on 2 occasions and have found the location great. Very close to restaurants and shops and far away enough to be in a very quiet and peaceful location. The F&B staff and Housekeeping team especially the housekeeping manager are all amazing, extremely polite, helpful, friendly and go above and beyond, thank you for this, you are the reason I came back a second time and you proved you are consistent. The front office, finance and reservations teams on the other hand need...