2/10 (非常に不満)
Michael、Westerville
家族旅行
2025 年 11 月 7 日
気になった点 : 清潔度、施設のコンディションと設備
Never checked in as I requested early check in and sad I was willing to pay cost if the room to get in early. Admittedly it was about 11:00 but I said I’d pay. Young male person in ski hat said “checkin is at 3”. I said “you must have one room I can check into to” and his reply was “can’t you hear, checkin is at 3 because that’s when cleaners come in”. I said “thanks I’ll try somewhere else”. He said “it’s Indiana law that you can’t check in until three” which of course isn’t true. Even though I had prepaid the room, I left and drive across the street less than 1/2 mile and was immediately checked into Hampton Inn very politely and was even extended my Hilton’s Honors discount. I’ve owned a business since 1988 and have done my share of traveling but this is the rudest treatment I’ve ever experiences. I have evidence to prove my story if needed
Michael
2025 年 11 月に 1 泊滞在