Terrace/patio

Reviews of Hotel THB Naeco Ibiza - Adults Only

4 out of 5
Hotel THB Naeco Ibiza - Adults Only
Calle Mostoles, s/n, Sant Josep de sa Talaia, Ibiza

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 151 reviews" "
Rating 8 - Good. 46 out of 151 reviews" "
Rating 6 - Okay. 16 out of 151 reviews" "
Rating 4 - Poor. 3 out of 151 reviews" "
Rating 2 - Terrible. 4 out of 151 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
positive experience at the property. Confortable rooms, bathroom and shower. Great balcony and good views.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Really nice hotel!! Got to the hotel at 11 and check in wasn’t until 2 but they said rooms were ready and let us in straight away. Nice relaxing pool area with beds and bar open all day no waiting service Clean room the cleaners you see all hours of the day sorting room Check out late and after check out they still let you keep your suitcases in a safe room and have use of bathrooms, showers and towels if you need and spend time around the pool. Helpful nice staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here. Close enough but just far enough away. Beautiful sophisticated hotel
Stayed 6 nights in Sep 2023

10/10 Excellent

Onyekachukwu

Liked: Cleanliness, staff & service
Stayed 6 nights in Sep 2023

8/10 Good

Abraham

Traveled with group
Liked: Cleanliness, staff & service, amenities
Solid hotel; could use some improvement in the pool area with longer hours and better sun loungers. The air conditioning issue is a deal breaker however. I realize this is a Spanish government issue but to mandate that the temperature must remain at 27C in the summer heat is ridiculous; this made the room way too hot. I won’t be going back to Spain in summer if this is to remain in place.
Stayed 6 nights in Aug 2023

8/10 Good

Lee

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Vladimira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff were lovely and helpful! It was surprisingly quiet which we liked but not far to walk to the madness of San Antonio! There is a beach across the road which is also very quiet and lovely to spend the day at! I would definitely stay there again!
Stayed 6 nights in Jul 2023
Response from The Management on Aug 14, 2023
Dear Vladimira, Thank you so much for your wonderful words, regarding your stay here at THB NAECO. We will keep working and improving our perfomance so every customer can leave as happy as you did. Best regards,

2/10 Terrible

Vanessa

Stayed 1 night in Jul 2023

10/10 Excellent

dennis

Stayed 5 nights in Jul 2023

10/10 Excellent

Findlay

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, loved the room, breakfast offering and timing great and pool area was fun
Stayed 1 night in Jun 2023
Response from The Management on Aug 14, 2023
Dear Findlay, Thank you so much for sharing your experience here at THB NAECO. We are very glad to read that you had such a fantastic time. We hope to see you soon again!Best regards,

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean and modern room. Helpful and friendly staff. Would definitely return!
Stayed 3 nights in May 2023

10/10 Excellent

Lynsey Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Everything! Location, quality, cleanliness, staff were helpful & friendly. Breakfasts amazing, pool & chill out area stunning & beautiful. Excellent value & would definitely recommend to anyone! Thanks.
Stayed 2 nights in Apr 2023

8/10 Good

Marshall

Liked: Cleanliness, staff & service
Great location would recommend it
Stayed 4 nights in Sep 2022

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day break good location nice hotel and pool
Stayed 4 nights in Aug 2022
Response from The Management on Sep 5, 2022
Thanks for the nice review Carl, we are glad to read that you had a fantastic time with us. Hopefully we will see you soon or next season!Thanks again!best regards

10/10 Excellent

ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from The Management on Sep 2, 2022
Dear Ahmet, Many thanks for your review!We hope that you all come back soon!

6/10 Okay

Christina

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
No locks on the balcony door.
I got an hotelroom on first/ground floor where there was no lock on the balcony door. As I was on my own I checked this and didn’t feel safe. The evening receptionist didn’t seam like he cared much but I got another room on the floor above. Also here, no lock on the balcony door, with other balconies connecting. As I like sleeping in a locked room I went down to the reception again and really had to insist to get a room with a lock on the door. Which I finally did. Otherwise hotel was nice.
Stayed 1 night in Jul 2022
Response from The Management on Aug 9, 2022
Dear Christina, Thanks for sharing your experience. We are sorry for this issue regarding the locking system, there has been a massive shortcut of some itmes and we are suffering it as we dont recieve the material needed. On the other hand we are happy to see that the rest of your stay was nice. We hope you come back as we will show you we have been able to solve the issues you mentioned. Best regards,

10/10 Excellent

luke

Stayed 5 nights in Jun 2022
Response from The Management on Aug 19, 2022
Dear Luje, we are very grateful for your 10/10!We hope that you come back very soon!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from The Management on Aug 19, 2022
Many thanks for your review, Paul. It was a pleasure haveing you here, come back very soon!Best regards,

8/10 Good

JORGE

Stayed 4 nights in Jun 2022
Response from La dirección on Aug 19, 2022
Muchas gracias por su valoración!Esperamos que vuelva muy pronto Jorge. Un saludo cordial

10/10 Excellent

megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lively hotel
Clean great hotel would deffo use again
Stayed 5 nights in Oct 2021
Response from Guest Experience THB NAECO IBIZA on Oct 11, 2021
Dear Megan! We are definitely very glad to know that you had a great time with us and we hope you and your family come back soon to enjoy your holidays with us. We will be waiting for you and your family with open arms. Be ready for another great stay at THB Hotels!

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Great staff and great price
What can I say. Was expecting it to be a nice hotel but the reality was it was alot better than that. Slightly hard to find and I couldn't work out where to park so parked on the free plot of land just next to it but gets full so make sure you park before . The hotel itself is really clean and modern. Room was lovely. Pool area and chilling area with foot pools lovely. Breakfast was really well stocked and nice views of the terrace. There's a spar shop just next to it also for supplies. Really impressed and will stay here on my next visit
Stayed 3 nights in Oct 2021
Response from Guest Experience THB Naeco on Oct 11, 2021
Dear Brendan! First of all thank you very much for your comment! It has been really kind. We really appreciate that you rate your stay between us 10/10, that is absolutely wonderful and it helps us to work with more confidence to establish our goals, which in the end are the enjoyment of our guests. From all our entire staff, we appreciate you chose the THB Naeco Ibiza for your holidays. We’re so glad to know that you had a great time with us and that you have appreciated our daily work. Our only goal is to make your stay at THB Hotels always great, as we know that holidays are a special time one keeps in fond memory. Would a big pleasure to welcome you again!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Guest Experience Service on Sep 8, 2021
Thank you Brian! Hoping to get 10/10 next time :)))

6/10 Okay

Mikele

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Perfectly average. In my opinion a bit of a hostel feel. Rooms are not clean at all, the floor is filthy. The gym is a joke. Breakfast is good, staff really helpful.
Stayed 2 nights in Aug 2021
Response from Guest Experience Service on Aug 30, 2021
Dear Mikele, Thank you very much for taking the time to review our hotel. The opinions of our customers are the best tool to improve our service. We appreciate your assessment, which one we consider positive. Our human team is one of the basic pillars on which the success of THB Hotels is based. They are highly motivated and want to serve all guests courteous. Our staff strives to welcome each guest with the THB spirit and assist in any way possible to ensure everyone has a pleasant stay. We thank you for your very kind words. We are also particularly pleased with your praise about our food. Excellent breakfast is one of THB's most important features. Concerning the house cleaning, we would like to explain that our cleaning service works tireless to achieve the highest quality standards and we provide faultless cleanliness everyday with no exception. As you can observe on the Expedia webside, in the cleaning section, our hotel exceeds rates of 4 out of 5. This is the main reason why we feel extremely sorry about your assessment. All the staff on the establishment wants to offer perfect service and works hard day by day trying to improve so that you can have brilliant holidays. We apologize for not reaching your expectations and we hope you can give us another opportunity in the future.

10/10 Excellent

Bryoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Lovely hotel, with great staff and facilities. Can’t fault it whatsoever as everything was perfect. Very clean, organised and a nice chilled atmosphere.
Stayed 4 nights in Aug 2021
Response from Guest Manager on Aug 20, 2021
Dear Bryoni! First of all thank you very much for your comment! It has been really kind. We really appreciate that you rate your stay between us 10/10, that is absolutely wonderful and it helps us to work with more confidence to establish our goals, which in the end are the enjoyment of our guests. On behalf of the entire team of THB Naeco Ibiza, I would like to thank you for your kind review. We are working hard trying to make better day by day holidays of our guests. Our main goal is to make your stay THB Hotels as great as we can, as we know that holidays are a special time one keeps in fond memory.   All the best from the THB team and hoping to see you very soon!

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 10 nights in Jul 2021
Response from Guest Manager on Aug 18, 2021
Thank you very much! Best wishes on behalf of all staff of the THB Naeco Ibiza.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good location across beach
Stayed 1 night in Jul 2021
Response from Guest Manager on Jul 27, 2021
Thank you very much for bringing us your feelings. We appreciate your comments and remarks and the trust you have placed on us. Be sure that we will transfer your good words to all the THB Hotels Family. We hope to see very you soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel!
Wonderful hotel!
Stayed 4 nights in Jul 2021
Response from Guest Manager on Jul 27, 2021
Thank you Daniel! We are definitely very glad to know that you had a great time with us. We will be waiting for you and your family with open arms. Be ready for another great stay at THB Hotels!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great with good pool facilities, the breakfast was amazing would highly recommend paying extra for it. Staff were very pleasant and very helpful. We were upgraded to a sea view room which was fantastic. The only thing I would have preferred is a double bed rather than 2 singles joined up as I was going with my girlfriend but overall I would highly recommend fantastic hotel.
Stayed 5 nights in Sep 2019
Response from Guest Experience THB on Oct 2, 2019
Dear guest! First of all thank you very much for your comment! It has been really kind. We really appreciate that you rate your stay between us 5/5, that is absolutely wonderful and it helps us to work with more confidence to establish our goals, which in the end are the enjoyment of our guests. We definitely hope that this stay will persuade you to come to visit us again, so you could enjoy all the new ideas we will set up in the near future. THANK YOU!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
Really nice hotel, originally asked for a room not on the groun floor, but were given a ground floor room which they were more than happy to change. Rooms were spacious and clean, pool area had plenty of beds and staff were really good.
Stayed 4 nights in Sep 2019
Response from Guest Experience THB on Oct 2, 2019
Dear Daniel! We can not miss this chance to thank you for recommending us as the place to be in Ibiza. We assure you that comments like yours provides esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us.   We can't wait to see you again at the THB Naeco Ibiza and I hope to meet you personally. Please, contact us anytime if you have any query or special need for your next stay. Warm Regards from all our THB Family!

8/10 Good

Kylie

Stayed 4 nights in Sep 2019

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Guest Experience THB on Sep 12, 2019
Looking so much forward to seeing you again! Thank you and warm regards!

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2019
Response from Guest Experience THB on Sep 16, 2019
Once more thank you very much for making the THB Naeco Ibiza to be your choice when visiting the area. We hope to see you soon with us!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than happy to recommend this hotel. The staff were welcoming, friendly and extremely helpful, providing us with maps, directions, advice and instruction on everything we enquired about. Room was spotless, and cleaned everyday of our stay, varied breakfast selection (available until midday!) and they even prepared us a picnic style breakfast on the morning we left as we had to check out before breakfast to catch an early morning flight. Definitely intend to return to Ibiza and would stay at the THB Naeco again without hesitation!
Stayed 4 nights in Sep 2019
Response from Guest Experience THB on Sep 10, 2019
Dear visitor! We can not miss this chance to thank you for recommending us as the place to be in Ibiza. We assure you that comments like yours provides esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. We really appreciate this excellent comments which we have already shared with our staff. We assure you that comments like yours provides esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. We are very thankful by your comment about our food quality, we would like to say that THB Hotels always work with the best product, fresh and locals and our human team has a great experience working in the tourism industry. We are glad to hear you like our complete refurbishment of rooms and facilities and we would love to welcome you back as from next year hoping that you will like the new ideas we have in mind. All the best from the THB team!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Guest Experience THB on Sep 3, 2019
Thank you very much for making the THB Naeco Ibiza to be your choice when visiting the area. We hope to see you soon with us!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, helpful staff! We loved breakfast! Was delicious! Nice location...
Stayed 7 nights in Aug 2019
Response from Guest Experience THB on Aug 20, 2019
Dear guest!! We really appreciate this excellent comments which we have already shared with our staff. We assure you that comments like yours provides esteem to continue in our daily effort and it is our commitment to show that we can make you feel surprised and special while staying with us. We are very thankful by your comment about our food quality, we would like to say that THB Hotels always work with the best product, fresh and locals and our human team has a great experience working in the tourism industry. Best wishes on behalf of all staff of the THB Naeco Ibiza.

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
I loved everything of this hotel very clean amazing service . Great food props to chef that works there amazing lamb chops and ravioli ! The manger was so helpful throughout the whole stay and was so kind to us . If we needed anything they really went above and beyond to get it for us it was amazing . This is a great hotel to be in it’s close by other cities and you come back to the quite hotel get away from the partying and just relax . You literally get best of both worlds !Will be coming back!!
Stayed 7 nights in Jul 2019
Response from Guest Experience THB on Aug 6, 2019
Dear guest!! We are seriously thinking of using your great comment as a marketing tool to show all our future guests the hard work that THB Hotels has invested in recent years to achieve a quality service. Our main goal is to be known as a hotel chain where all our guests feel well treated and receive topflight service. We would also like to thank you for your extremely positive assessment of our exclusive gastronomic offer. Delicious food is one of the main features of THB Hotels: We work only with qualified, highly motivated dieticians and chefs, who should ensure a quality and at the same time varied culinary experience of the special class at any time. In doing so, we make sure that we satisfy as much as possible our taste preferences and thus complete our careful overall offer of the hotel. We are therefore very pleased that we were able to spoil you through our efforts. We can't wait to see you again at the THB Naeco Ibiza and I hope to meet you personally. Please, contact us anytime if you have any query or special need for your next stay. Warm Regards from all our THB Family!

10/10 Excellent

tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Guest Experience THB on Jul 24, 2019
Once more thank you very much for making the THB Naeco Ibiza to be your choice when visiting the area. We hope to see you soon with us!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a modern clean good quality hotel in the heart of San Antonio Bay but far enough away from the hustle and bustle. There is a number of sunbathing areas so no fighting for sun beds and the restaurant area is perfect for breakfast or an evening meal.
Stayed 3 nights in Jun 2019
Response from Guest Experience THB Hotels on Jun 13, 2019
Dear guest! First of all thank you very much for your comment! It has been really kind. We really appreciate that you rate your stay between us 5/5, that is absolutely wonderful and it helps us to work with more confidence to establish our goals, which in the end are the enjoyment of our guests. We would like to thank your feedback about how you enjoyed our rooms and public facilities. Our staff makes a great efforts in order to mantain everything spotless. We would also like to emphasize the important investment made in all hotel rooms. We have opted to give it a modern touch, while maintaining the comfort our guests want. We hope that this stay will persuade you to come to visit us again, so you could enjoy all the new ideas we will set up in the near future. THANK YOU!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, relaxing hotel with excellent breakfast.
Hotels is in a very good location, bus stop across the road takes you to the sunset point only 3Euros no. L4. Also to the airport L9, much cheaper than the shuttle. There is a store so you can buy food and drinks, restaurants including indian outside. Small beach across but you need to pay 18 euros for bed and brolly for 2 people per day. Hotel is comfortable and clean. Restaurant needs attention, waiters are all over the place, keep having to wait very long time for food, they forget things. It needs organisation. For a simple pre-cooked dinner it took over 2 hours to be served and eat which is extremely long. half board evening menu is limited, breakfast is excellent. I would go b&b and not half board. Reception staff need more training on the surrounding area, we were sent on a goose chase when the bus stop is outside the hotel. There are 3 separate section for relaxing, pool area, paddle areas, very quiet and relaxing, no problems with sunbeds, had plenty. Generally it is a very nice hotel. I would go again. Rooms are very clean, water pressure is a problem if other rooms are using water then the pressure drops. It wasn't much of a problem for us. For the price, it is very nice and very good location.
Stayed 4 nights in May 2019
Response from Guest Experience THB on Jun 2, 2019
Dear guest! Thank you very much for bringing us your feelings. We appreciate your comments and remarks and the trust you have placed on us. Be sure that we will transfer your good words to all the THB Hotels Family. Thank you again for taking the time to leave us a constructive feedback. We sincerely appreciate that you consider us to be a pleasant hotel and we look forward to seeing you in the near futur to show you all our enhancements.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Could not fault a thing about this hotel can't wait to go back.
Stayed 7 nights in May 2019
Response from Guest Experience THB on Jun 2, 2019
Dear guest! We can't wait to see you again at the THB Naeco Ibiza and I hope to meet you personally. Please, contact us anytime if you have any query or special need for your next stay. Warm Regards from all our THB Family!

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel. Lovely standard of accommodation for the price.
Stayed 2 nights in May 2019
Response from Guest Experience THB Hotels on May 20, 2019
Dear Mr Harry! First of all thank you very much for your comment! It has been really kind. We really appreciate your rate. Helps us to work with more confidence to establish our goals, which in the end are the enjoyment of our guests. Our main goal is to be known as a hotel chain where all our guests feel well treated and receive topflight service. From all our entire staff, we appreciate you chose the THB Naeco Ibiza for your holidays. We’re so glad to know that you had a great time with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019
Response from Guest Experience THB Naeco Class Eivissa on May 10, 2019
Best wishes on behalf of all staff of the THB Naeco Class Ibiza!

8/10 Good

Leonie, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Just outside the strip but close enough for you to still feel part of the party scene. Hotel is clean, food is good.
Stayed 5 nights in Sep 2018

10/10 Excellent

Ian, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel. Great.
Excellent for the money. Very clean . Staff very good.
Stayed 4 nights in Oct 2018

8/10 Good

Olga, Scotland

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Hotel on beach front
Stayed here from 7th Oct. - 14th Oct.18 Bed/Breakfast & Evening meal. Any future stays would be just B&B as breakfast great & served up to 12noon, evening dinner minimal,more fine dining & art on a plate,disappointing! Ate out 4 out of 7 nights. Hotel funky & modern and clean. Staff could have been friendlier,though unbeknown to us when we booked,the Hotel closes for 5/6months the last day of our stay,and they started stripping pool beds & packing up glasses & drink from bar the night before. Facilities very good with free modern gym use,free pool towels & 3 areas to sunbathe. Downside not one of the five pool showers worked from day one same with the jaccuzzi(was this because last week open?)(unhygenic). Beach right across the road several nice eateries close by Casita being our favourite. 20minute walk along beach walkway to busier side of Bay. Overall a relaxing holiday on quieter side of Bay but within walking distance of busier side. Just don't book to stay anywhere in San Antoni during our stay 7-14th as everything (including a lot of bars/eateries) start closing up for season!
Stayed 7 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Stayed 7 nights in Oct 2018