Crowne Plaza Huzhou, an IHG Hotel

Photo gallery for Crowne Plaza Huzhou, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, blackout drapes

Overview of Crowne Plaza Huzhou, an IHG Hotel

Crowne Plaza Huzhou, an IHG Hotel

3.0 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
313000, Zhejiang, Huzhou, No 1515 Xishan Road, Wuxing

Explore the area

  • Popular LocationQianshan Park20 min drive
  • Popular LocationHuzhou Hot Spring Golf Club22 min drive
  • Popular LocationZhaowan Park29 min drive
  • AirportSuzhou (SZV)99 min drive

Choose dates to view prices

About this area

Huzhou

Located on a lake, Crowne Plaza Huzhou, an IHG Hotel is in Wuxing, a neighborhood in Huzhou. Nanxun Old Town is a local landmark, and the area's natural beauty can be seen at Qianshan Park and Lake Tai.

What's nearby

  • Qianshan Park - 20 min drive
  • Huzhou Hot Spring Golf Club - 22 min drive
  • Zhaowan Park - 29 min drive
  • Nanxun Old Town - 38 min drive
  • Children's Park - 43 min drive

About this property

Crowne Plaza Huzhou, an IHG Hotel

Lakefront Huzhou hotel in Wuxing with free parking
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Change of towels is available on request.
Crowne Plaza Huzhou, an IHG Hotel offers 189 air-conditioned accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and slippers.

This Huzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 138 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Cai Feng Lou

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Conference space (17072 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: CNY 138 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Huzhou Hotel
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Huzhou
Crowne Plaza Huzhou, An Ihg
Crowne Plaza Huzhou, an IHG Hotel Hotel
Crowne Plaza Huzhou, an IHG Hotel Huzhou
Crowne Plaza Huzhou, an IHG Hotel Hotel Huzhou

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 5 out of 6 reviews
5 - Excellent 83%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 6 reviews
1 - Terrible 17%

4.3/5

Cleanliness

4.2/5

Staff & service

4.7/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beware using your international cards here!
The overall hotel was alright. Though the cleaning staff did NOT take out the trash before I arrived (there was already rubbish in the bin when I entered) and previous occupant’s hair was found in multiple places. The bed was comfy, the breakfast was ok, offered both western (toast and hash browns) and eastern cuisine. Room service is good as well. The view of the lake was beautiful. I recommend a room facing it. However, be aware, this hotel is full of crooks. Do not stay here if you expect to get your deposit back. I checked in and paid the deposit on my international credit card. I was then called back to the front desk a few hours saying the payment did not go through, so I paid using my Chinese card. Upon checkout they said the deposit did not go through on either card but it was “fine,” so I just paid for the room service fees using my Chinese card and left. A week after checkout, I noticed the fee was still on my international CC, I called them asking to cancel it, they said they have, however it has not. This has been over 6 months of back and forth with the hotel and Hotels.com (who basically washed their hands of it and was of no help at all). I stayed in the hotel in July, it is now December and the deposit still has not been refunded. Just be mindful of how what you pay and keep an eye on your credit statements. Crowne Plaza is a western brand, if they claim to accept international cards then they should live up to their claim.
Stayed 3 nights in Jul 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was almost flawless. The setting, the rooms, the lobby...almost Ritz quality.
Stayed 1 night in May 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean property and friendly staff. Wish there was some additional dining/bar option and sauna on the property. Beautiful river/lake view room with a balcony.
Stayed 1 night in May 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
过年期间去住的,感觉非常不错,服务态度很好,还帮我电话沟通
Stayed 1 night in Jan 2020