Very relaxing and my family are so refreshed. We would like to stay again.
宿泊されたお客様
10/10
The service ia exceptional just the bufget dinner is super costly and hardly veggie options on menu. The sever refused any help but the manager was awsome and got us special off the menu veggie platter so that was awesome service. Every other bit was top class.
Deependra
2025 年 7 月に 2 泊滞在
10/10
This is a beautiful property. The staff are friendly. Beautiful view from the room. The restaurants are amazing with really delicious food. Loved the breakfast buffet. We celebrated our baby’s first birthday here and totally loved the experience.
Rhea Mary
2025 年 7 月に 2 泊滞在
10/10
The property was incredible. The staff all very polite. The food at ‘the deck’ was good.
Guest Services Manager Kaia made the stay unforgettable. She helped us out (more than once) and is a great add to the team. If anyone ever has any issues, ask for Kaia by name, she is amazing.
Isaac
2025 年 7 月に 3 泊滞在
10/10
Absolutely beautiful
Sergio
2025 年 7 月に 1 泊滞在
10/10
Lovely stay with my husband and 2 year old. 2 pools to choose from and a splash pad. The beachfront is small but great for toddler to walk in.
Jen
2025 年 6 月に 4 泊滞在
8/10
Helene
2025 年 7 月に 3 泊滞在
10/10
Very convenient
Masoud
2025 年 6 月に 2 泊滞在
4/10
Very poor guest services. Staff were polite but practically unable to help with any simple requests. On the first day I asked for a luggage trolly to take our stuff to our room. I had to wait over 30min for that. Later at night I realized that our sofa bed did not have pillow, blanket, bed sheet, etc. I called the front desk 4 times over a span of one hour but every time I was told that the staff were 1 minute away from our room!!! My child needed to sleep but we were not getting any help with the sofa bed items. Finally I had to go the front desk at midnight and make some noise. I was asked to go back to my room and the staff would bring the items shortly but I didn't budge! Then they had to send a guy to get us what we wanted and bring them to the lobby. On the last day again I needed a trolly for our stuff. I waited for 45min but no one showed up. I took the stuff myself eventually to the front office. There seemed to be this policy that no one would do anything for you but had smiley face and promise you the help only. The hotel food wasn't good at all also. Starting the second day we decided to eat outside.
Farshid
2025 年 6 月に 2 泊滞在
10/10
Really good
Shourya
2025 年 6 月に 1 泊滞在
10/10
Jasleen
2025 年 6 月に 1 泊滞在
8/10
Water pressure and lack of hot water for showers
Arnold
2025 年 6 月に 2 泊滞在
6/10
Beautiful lake. Great pools.
kikirazzle
2025 年 6 月に 3 泊滞在
10/10
Colleen
2025 年 6 月に 2 泊滞在
8/10
We had a lovely time. The prices of items are high and the service and accommodations are good. There seems to be a disconnect on certain items - like breakfast being served in a windowless room, when you really want to enjoy the view. The cost for steak at 83$ being good but definitely not 83$ worth. Only offering 50 min massages - and charging a premium for a good massage. Couldn’t find a nice place to enjoy the view and have a drink without construction. Lots of areas are no food no drink.
Debra
2025 年 6 月に 1 泊滞在
10/10
Very wonderful service and amenities.
Joanna
2025 年 6 月に 2 泊滞在
8/10
Staff was very friendly and helpful . Pablo, Sean and Ava were stand out great... The bison tenderloin at the Chop house and the salmon at Cottages were fabulous dishes . The rooms have relatively thin walls so we could hear the baby crying next door in the early hrs. Otherwise a lovely weekend ( despite the cold weather. )
jane
2025 年 5 月に 3 泊滞在
10/10
Thomas
2025 年 5 月に 1 泊滞在
10/10
Excellent
Jason
2025 年 5 月に 1 泊滞在
10/10
UNFORTUNTLY THE POOL WAS CLOSE DUE TO RENOVATION
Mostafa
2025 年 5 月に 2 泊滞在
10/10
Michael
2025 年 5 月に 2 泊滞在
10/10
Peaceful piece of paradise, what a great escape from the city. Fine dining, high quality service, and stress free from the moment you arrive on the property.
A short drive to Port Carling, and not far from Bracebridge, always a pleasure ! A 5 Star Experience.
Hudson
2025 年 5 月に 2 泊滞在
10/10
Yifan
2025 年 5 月に 2 泊滞在
10/10
Love it
DANIELA
2025 年 5 月に 1 泊滞在
8/10
Very clean. All staff friendly- a couple of little hiccups no welcome drink, drapes above bed let too much light in the room in the morning, ordered room service and the menu online didn’t match what was available i.e. no loaded fries available and no pickles on the fried chicken burger. Loved all the activities laid out for children, a little pricey for some of the activities you have to purchase. Pool was a little cloudy but temperature and seating area were great! Children’s splash pad area water was dirty. Overall a great peaceful getaway with a beautiful view.