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Hue Serene Palace Hotel
3.0 star property

Comfortable Hue hotel in Hue City Centre with 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hue Serene Palace Hotel

Photo gallery for Hue Serene Palace Hotel

Terrace/patio
Family Quadruple Room | City view
Family Triple Room | Down comforters, minibar, in-room safe, desk
Restaurant
Family Triple Room | City view

Overview of Hue Serene Palace Hotel

Reviews
9.4

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is ￥7,299
Price available on 2024/5/1

Check out the area

Map
Thua Thien-Hue, Hue, 21 Lane 42 Nguyen Cong Tru Street
  • Popular LocationTruong Tien Bridge14 min walk
  • Popular LocationDong Ba Market3 min drive
  • Popular LocationImperial City4 min drive
  • AirportHue (HUI-Phu Bai Intl.)30 min drive
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Room options

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, desk

Superior Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room | Down comforters, minibar, in-room safe, desk

Junior Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room, City View

Deluxe Room, City View | Down comforters, minibar, in-room safe, desk

Deluxe Room, City View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Bathrobes
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Down comforters, minibar, in-room safe, desk

Family Triple Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Bathrobes
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, minibar, in-room safe, desk

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Ceiling fan
Down duvet
Bathrobes
Private bathroom
  • 35 sq m
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Hue

Located in Hue, Hue Serene Palace Hotel is in the city center. Hue Night Walking Street and Nguyen Dinh Chieu Walking Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Con Hen and Perfume River.
Visit our Hue travel guideOpens in a new window

What's nearby

  • Hue Night Walking Street - 5 min walk
  • Truong Tien Bridge - 14 min walk
  • Dong Ba Market - 3 min drive
  • Imperial City - 4 min drive
  • Con Hen - 4 min drive

Getting around

  • Ga Hue Station - 8 min drive
  • Hue (HUI-Phu Bai Intl.) - 30 min drive

Restaurants

  • Life Coffe Shop - 1 min walk
  • Bún Bò Thủy - 2 min walk
  • Cơm hến mụ Liêm - 2 min walk
  • Thì Thôi Cafe & Bar - 1 min walk
  • Bánh canh Nam Phổ - 2 min walk

About this property

Hue Serene Palace Hotel

Hotel located in Hue City Centre
At Hue Serene Palace Hotel, you can look forward to a terrace, dry cleaning/laundry services, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • English breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Tour/ticket assistance, multilingual staff, and a front-desk safe
  • A 24-hour front desk, an elevator, and concierge services
Room features
All guestrooms at Hue Serene Palace Hotel boast perks such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Down comforters and rollaway/extra beds (surcharge)
  • Bathrooms with bidets and tubs or showers
  • 32-inch LED TVs with cable channels
  • Electric kettles, ceiling fans, and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily English breakfast available 1:00 PM–noon for a fee: VND 200,000 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately VND 200000 per person
  • Airport shuttle fee: VND 350000 per person (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 200000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hue Serene
Hue Serene Palace
Hue Serene Palace Hotel
Serene Hue
Serene Palace
Serene Palace Hotel
Serene Palace Hue
Hue Serene Palace Hotel Hue
Hue Serene Palace Hotel Hotel
Hue Serene Palace Hotel Hotel Hue

Frequently asked questions

Is Hue Serene Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hue Serene Palace Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Hue Serene Palace Hotel on May 1, 2024 start from ￥7,299, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hue Serene Palace Hotel?

Hue Serene Palace Hotel doesn't offer parking.

What time is check-in at Hue Serene Palace Hotel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hue Serene Palace Hotel?

Check-out is at noon.

Does Hue Serene Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 350000 per person applies.

Where is Hue Serene Palace Hotel located?

Located in Hue City Centre, this hotel is within a 15-minute walk of Hue Night Walking Street and Truong Tien Bridge. Nguyen Dinh Chieu Walking Street and Royal Fine Arts Museum are also within 1 mi (2 km).

Hue Serene Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 535 out of 810 reviews" "
Rating 8 - Good. 246 out of 810 reviews" "
Rating 6 - Okay. 24 out of 810 reviews" "
Rating 4 - Poor. 3 out of 810 reviews" "
Rating 2 - Terrible. 2 out of 810 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

cu

Liked: Cleanliness, staff & service
Gdhsh
Stayed 1 night in May 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Super friendly staff, particularly the affable gentleman in his 30s who worked nights. Prime area of the city. Would stay again in a heartbeat. Recommended without hesitation. The transport they booked for us was cheaper than Grab and our driver had a fancy car and spoke English well.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, bright, well air conditioned rooms in a very accessible part of the city.
Stayed 3 nights in Sep 2022

10/10 Excellent

quyen

Traveled with family
Liked: Staff & service
I love the staff working there as they are very helpful and had great customer service. I don’t like room and the bed linen….they are not as cleaned. I saw stains and hair on my bed sheet. In addition, the water drain was plugged up and I see that they probably have plumbing drainage issues that they need to figure out to resolve it.
Stayed 2 nights in Jul 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Basic but good service
Basic but clean hotel with very friendly staff. Furniture is a little dated and simple, repetitive breakfast, but a cost-effective and comfortable place to stay in Hue.
Stayed 3 nights in Jun 2020

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a gem of a hotel with some of the friendliest staff we met in Vietnam . Our room was spacious and spotlessly clean. We ate in the restaurant for the 3 nights we were there as very few places open due to the coronavirus restrictions but we really pleased by the delicious food and the choice offered. I would certainly have no hessitation at staying here again.
Stayed 3 nights in Mar 2020

10/10 Excellent

Kendra, Nashville, TN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is wonderful! The staff is amazing, really sweet, and helpful. The room was large and spacious with a nice balcony and city view. The bed was super comfortable. Their restaurant had amazing food. We ate almost every meal there. I can highly recommend this hotel.
Stayed 3 nights in Mar 2020

10/10 Excellent

James

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what make the hotel fantastic. The young ladies in the reception and dining room are pleasant and so helpful. It is a pleasure to meet them.
Stayed 1 night in Mar 2020

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, nice room and good location. Great stay.
Stayed 2 nights in Feb 2020