The house wound up being fine, but there were a few issues that made the experience less than ideal. The main issue was that the A/C wasn't working when we got there (was +100 degrees outside and 80+ inside.) The management company responded quickly, which we appreciated, but unfortunately it was midday the next day before someone was out to fix it. They said their repair team wasn't able to come out the same day because they were busy on other projects, which is totally understandable, but when asked if they would consider going with a 3rd party company to expedite the process, they said no. I had to proactively ask for a credit on the booking as well ask if we could buy/expense fans to make the house remotely livable - they did approve it, but I wish they would have been more proactive and eager to make things better rather than making us to propose/institute solutions.
The other major issue was that the fold out couch that was counted as a bed in the listing was completely broken - the top half of the mattress caved back in to the couch when you laid on it. We have a big family so were counting on that bed to ensure everyone had a spot, so it was a pretty big deal that it was broken. The cleaning crew had even left the bed open/without sheets, which we initially just assumed was because they forgot, but it turned out that they left it because they couldn't get it back together and knew it wasn't useable, so seemed like an issue they were well aware of but didn't tell us.
