ホライゾン・ファン・FX周辺のホテル

「Yes」

「There are no complaints about hotel accommodation. However, WiFi in my room was not connected at all. As soon as connected, it was disabled immediately. 」

「Room is clean and staff are friendly.」

「I went there about one am, and no one was there. I ended up spending the night at a motel in the emergency as there was nothing else open.」

「Room was not fully clean , other guests garbage was left in the garbage bins , hairs on bedding , a lot of dust. Breakfast was horrible, 1 type of begal ( raisin) breakfast was suppose to be until 9am they ran out of a lot of items at 8am and never bothered to restock even after I asked for some items. Pool was good but pool towels were the size of a hand cloth , recommend bring your own. A lot of noise from other guests through the night , although this is completely random」

「ホテルは綺麗だし、設備も良いが、シャワーの勢いがとても弱い。そこだけが残念。 また到着すると満室だからといって近くの系列へ行くように言われ一泊だけはそちらで。 そこはまだ許せるが、チェックアウトの際にhotelsで予約した時と全然違う高い料金で精算されそうになった。 気づいたからよかったものの、こういったところは残念だった。」

「The inside was really nice, clean, comfortable. For the price, I would have expected better curb appeal.」

「2度目だが寒い季節は初。 前はそれほど気にならなかったが、とにかくシャワーのお湯の出が悪い。 湯温も低く、水量が少なすぎて、寒くて耐えられない。 自分が滞在した部屋だけかもしれないが、そこしか印象に残らなかった。 あとは普通の部屋の広いホテル」

「Ran out of regular coffee! 」

「Housekeeping was only e dry two weeks. If you wanted clean sheets, towels, wash cloths you had to bring soiled items to front desk and exchange for clean, bring them to your room and install them yourself. The bed was a second hand bed and completely uncomfortable. When I cancelled 5 nights of my 8 night reservation, they wouldn’t refund any money. I have since filed a complaint with my credit card company.」

「I stayed at this hotel for 7nights 8days as we are Diamond Plus Members. I did not book through IGH and immediately regretted not doing so. The pool was not open all week. I could not get my room cleaned or fresh towels unless I threw them outside of my door and even then i had to request new towels or fresh garbage bags to be put in. The sink was clogged but the gentleman fixed it immediately. Problem is, he left the black gunk all over the sink and floor. No one came to clean that up. The...

「Front desk guy was very understanding and helpful」

「部屋も綺麗でとても良かったです。」

「Staff were courteous and helpful across the board. Our room was clean, beds were comfortable. Would definitely return」

「way overpriced. No amenities. Recent renovation was exterior. the room had a funky smell.」

「Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.」