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"Simpson Bay is the perfect location in SXM. It's walking distance to restaurants, clubs and shopping. I will say make sure you know if you're staying at the villas or condos. There is a difference and you may be walking up hills and not aware, as well as the modern updated rooms or not. The beach is beautiful, staff is friendly, free shuttles are an option when in service, and several pools on-site. My one con is that there is a daily fee to use the gym; I was not happy about that."

"Property was nice and clean"

"The staff was extremely rude and unprofessional throughout my stay, which made the experience very uncomfortable. The room itself had a strong unpleasant odor that did not go away, even after airing it out. To make matters worse, there were cockroaches in the room, which is completely unacceptable and raised serious concerns about the cleanliness and hygiene of the property."

"I loved the privacy, beach, mostly room was clean, loved the balcony beach view, food was good. Phenomenal experience @ The spa Indulgence by the sea -massager was phenomenal- Avenicia Salomon -I scheduled 2x with her -she was possibly the best staff member I met along with Mimi from the breakfast@ main restaurant- the views were breathtaking @ Oceans. The rest of staff need real customer service etiquette- very rude & grotesque attitude/passive aggressive behavior- that made my experience mostly good- if staff was customer service friendly it would have been excellent- thank you!"

"Beautiful resort"

"The property is very dated and needs an upgrade. "

"Absolutely incredible property to stay at! "

"This hotel was really disappointing. Besides being conveniently located near Maho Beach (to watch and experience the plane jet blast & landing), the Casino and restaurants, it really isn't worth the price paid. *The bathroom walls are grimy and not cleaned properly. *There was construction going on outside our balcony *Thank God for Cedric at the front desk that helped us with a room change. The lady that checked us in wasn't very accommodating at all. The staff was clueless about anything we asked about, and obviously were not doing anything out of their scope of work. *We saw a roach while waiting on our omelets run across the omelet station, and NONE of the staff were alarmed. In fact one of the staff members said due to everything being in the open, it's expected. That was it for me. I refused to eat anything else at the hotel. The food was subpar at most in any event. *We paid extra for dinner at Azul and it was amazing. The menu was limited, but the food was delicious and the ambiance was top tier. I feel slighted because I definitely didn't get value for my money. Upon check out I finally spoke with a Manager named Govanni (I think was his name) after two previous failed attempts. He was apologetic, but not at all surprised by my complaints. The roach at the buffet didn't surprise anyone I mentioned it to. That speaks volumes and that tells me that it's normalized at this resort. First and last time booking this hotel."

"Clean room everyday, Staff was very friendly, Pool was clean and faces the beach, Restaurant open daily from 7am to 8pm. Small refrigerator in room ,no microwave in room. Its located in their dining room on the first floor. Will stay again. This place is Awesome!"