Find Hotels with a Pool in Hoover, AL

"Front desk staff very unattentive after telling us multiple times that it would be 15-20 minutes for our room to be ready. After an hour, we were hearing the same thing, we waited almost 2 hours for room to be ready after 3pm. "

"No it was stale cereal, staff was also sitting in the chairs when i entered. That was NOT appropriate. They couldve at least moved or acted busy when they saw me. You may well order food because I wouldnt even feed that to my kids,very disappointing!"

"The staff was lovely, but this location was in disrepair and not as clean as I would have expected. Not going back. "

"Room was very spacious, clean and comfortable. Breakfast was very good and nice variety. Staff was very welcoming and friendly. "

"Loved the style and the built of the hotel. The room was clean. I only ate one time at the Restaurant, what I ordered I did not like. Lump crab cakes, Not the "lump" crab that I know and love, but full of bread crumbs.... "

"Hotel is beautiful! Upon arrival, staff was very friendly and throughout our stay. We enjoyed our breakfast very much! Delicious omelettes made to order per our choosing. "

"The staff greeted me when entering. The check in was fine. There were no carts available for us to use when we arrived. Only 2 small little triangle carts in the whole hotel. I had A LOT of items for our stay to carry in. We were in town for 5 days for a wedding. I had 2 hotel rooms for 5 days at no point in time were my rooms cleaned. We asked several times and nothing was ever done. I had to ask for towels every day. It even got to the point were I had to ask for Toilet paper. The front desk staff didn't seem to care even when I asked them for my rooms to be cleaned. I had several other family members staying there to for the same duration and they also dod not have their rooms cleaned. The pool are was dirty. The water did not look appealing to want to use the facility. Saturday's breakfast they ran out of forks. We had to eat waffles with a spoon. The parking lot was over crowded on the weekend. "

"Bathroom was dirty, shower didn’t drain, ans we didn’t stay for that breakfast. "

"Everything was great expect the bed was not comfortable"