- Liked: Staff & service
You all removed the carpet in the rooms. This makes the room extremely noisy as there is NO sound insulation. There was more emphasis on making the room look good, but it made the room like staying in a cement block. The noise was horrible. Upstairs neighbors sounded like Clydesdale horses, and because of no noise dampening you could hear every truck, every motorcycle... even people talking outside. I needed to rest because of marathon prep but the noise from the cement room was the worst I have experienced. Plus the next day I wanted to use the pool. Pool opened at 0700. I was in the pool by 0715. Pool guy closed the pool three minutes later saying he didn’t clean it yet. WTH? Thanks. $700 dollars, which I paid in full (no freebies) and a noisy room and no pool. Can someone please make this right? I am a local here and only had great things to say before this last stay.