Hong Ngu Vacations from ￥266,158

Amazing brand new property with great taste and solid customer service.

Loved the ambience and the staff.

I've been to NYC quite a few times, and I've never stayed in a hotel that had a lot space, but the Westin had all the space I needed. Hotel is convenient to many shopping, restaurants and in walking distance to many attractions including Time Square.

All of the staff members are very pleasant and friendly. Very mellow and quiet place to stay. When you are inside, you wouldn't know you are on the Las Vegas strip. The only negative things for us are purely individualized; dining options are not gluten free friendly. While we much appreciated the waiters and waitresses asking about allergies and offering alternative sides or dishes, the options were quite limited. Again, we were impressed that it was an automatic question asked when our menus were presented, so the awareness and consideration is nice. The elevators can be a bit confusing at first. The lobby elevator goes to the 3rd floor, then you have to go down the hall to the room elevators. Not a big deal, and we were informed upon check-in. The spa treatment for pedicure was amazing. Excellent technician, and the zero gravity bed was heavenly. The junior suite was amazing. Beautiful space and we loved the huge walk in shower and large soaking tub. The entire suite was perfectly comfortable. We did not utilize the car service or the dine in room service, so we can't comment on that. Overall, our stay was incredibly relaxing, enjoyable, and comfortable.

The staff was helpful and kind but its not 4* hotel for sure, rooms, specifically washrooms are not clean. Location is convenient and well connected with Roma central.