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「The location was convenient for our needs. It was quiet. The listing did not let you know that you had to leave your room for your “private “ bath. The listing stated there was air conditioning, there was a fan. Wayne was friendly and personable.」

「Room needs better cleaning」

「とても、親切なスタッフさんで朝食も美味しく ベット寝具も、かわいらしくてすごくよかっちです、 ただ一つだけ一つだけ教えてください シャワーの時に、冷水をかぶらすにシャワーをする方法はないでしょうか？ 私の場合はびっくりし過ぎて転倒する所でしてた。 よろしくお願いします🙇」

「朝食のメニューをもう少し増やしてもらえたらパーフェクトです。 それ以外はスタッフの方の笑顔も良いし、他のホリデイインEXPからすれば別格に良いとおもいます。」

「All good I got very late but the receptionist was so nice and give us two room closer to each other cause I had to have two room. I love the two that’s my favorite so far.」

「Our room was upstairs on the 2nd floor. My mom is 90 there was no elevator for her. That was brutal. There was something being built near parking area which looked unfinished. We had a balcony view which looked onto the parking area. There’s a hospital across the street and during the night we heard very loud helicopter noise overhead. I had requested no dairy for breakfast and my omelette had cheese in it. My sisters room was on the first floor which was next to the breakfast/eating area. She...

「Nice owner-operated, no-frills motel」

「Friendly staff, clean room, awesome breakfast」

「Loved the Black Walnut Inn. I would love to go back. The rooms are lovely. Breakfast is delicious. A very generous spread. Self-serve tea and coffee is available at all times in the dining room area. There are also treats one can help oneself too. Chocolate chip cookies our first day and molasses cookies the second. Meghan bakes the best cookies. Seriously, the best. The owners are very warm. If we visit Amherst again, staying here would be our first choice. Thank you.」

「Enjoyed our stay while visiting Amherst. Thoughtful hosts with welcome touches. Provided details for finding, easy checkin and checkout, ample supplies for our needs. Thanks 」

「The best thing about this property is the location, meaning it’s close to Smith College and a nice walk to downtown (if you don’t mind a relatively long hilly walk, which I like). The room was clean and the bed was comfortable, and it was quiet. The negatives were a somewhat absent and disinterested staff, a lingering smell (unpleasant) throughout the hotel (I opened the windows in our room to alleviate the smell), and the overall tired look of the facility - cracks in the ceiling, peeling...