6/10 Okay
Bethany
Sep 13, 2025
The room was great, but the check in process was awful. The machine did not have our reservation - And it wasn’t just us. It appeared to not work for anyone. We got in late and are from another country so when we couldn’t check in and couldn’t phone the service number, we don’t know what we were going to do.
Luckily, another guest was able to call the service number and activate a room key card for us - But then they could not check in either!
Vet stressful at the end of a long day :(
Bethany
Stayed 1 night in Sep 2025