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Reviews of Trang An Heritage Garden

3 out of 5
Trang An Heritage Garden
Trang An Village, Hoa Lu, Ninh Binh

Reviews

8.8

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff. We arrived at 3am and they arranged a taxi for us and staff to greet us when we arrived at hotel. Room was simple, clean and quiet. Friendly staff.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

So amazing! Would definitely come again! Helpful staff, good food, beautiful environment
Stayed 1 night in Aug 2018
Response from Trang An Eco Homestay Team on Sep 27, 2018
Thank you for your stay with us. We wish you all the best and look forward to seeing you a gain. All best,

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute place.
Lovely place right in the heart of Trang An. Short distance from local attractions. Good value for money.
Stayed 1 night in Jul 2018
Response from Trang An Eco Homestay Team on Sep 27, 2018
Thank you for your stay with us. We wish you all the best and look forward to seeing you a gain. All best,

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff
The place is really a hotel — I think the terms “eco” and “homestay” are used a bit loosely. However, the staff were really lovely from the moment we arrived. The neighboring hotel was playing extremely loud music at night, and the staff very kindly offered to move us to a quieter room. We were able to rent motorbikes from the front desk to explore the area. So beautiful!! It is remote, but there are a few other hotels nearby if you want some variety in your dinner or coffee.

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great location, service needs improvement
The property's itself was amazing and I loved the location. Be aware that it's quite secluded with just a few ther hostels right there, so it's only a great option if you are willing to bike or motorbike. However it was peaceful and lovely. The place was also super clean. The service was less great. The staff didn't seem to have it together and the bikes I took kept breaking down. Make sure to double check your bill at the end. There was no malice just they need to be a bit more organized.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018
Response from Trang An Eco Homestay Team on Jan 31, 2018
Thank you very much for the feed back! We look forward to seeing you again.

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bonne accueil !!!!
Stayed 2 nights in Aug 2019
Response from Eco Team on Sep 10, 2019
Merci beaucoup, à bientôt!!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relajante
Bien ubicado con relación a los sitios que se visitan y muy relajante al atardecer
Stayed 1 night in Sep 2018
Response from Trang An Eco Homestay Team on Sep 27, 2018
Thank you for your stay with us. We wish you all the best and look forward to seeing you a gain. All best,

10/10 Excellent

Doina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in amazing location
The surroundings are amazing, the hotel is in a small village nearby a few other accommodations and surrounded by limestone cliffs. It's close to Mua Cave (30 min by bike on flat street), 15 min bike to boat stand for ride on Trang An river and grottoes, 20 mins to Hoa Lu citadel. They rent bikes at 2.50 dollars a day. The property is generally very clean. We asked to change the room they had initially reserved for us due to music from nearby bar and in the new room the sheets were probably used by other people before us, although the bed was made when we entered. The food in the restaurant is good at affordable prices. Helpful staff, they give receipts for every service or meal you buy from them. The breakfast average, a choice of eggs or pancake, quite greasy. You need to get there by taxi from Ninh Binh railway station (around 150.000 vnd)