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"Excellent customer service great breakfast very clean room"

"Overall it was a wonderful stay. Short walk from the train station. Staff are professional and pleasant. Rooms are comfortable! "

"Clean, economical, free manga to read and good big bath."

"Amenities were excellent & the entire place was clean!"

"It’s a very easy hotel to get to and the staff can you help you with check in and check out"

"Great buffet breakfast and dinner included in the price. However, Expedia's booking confirmation did not advise us the dinner was included. So, we missed dinner on the first night because of the lack of notification. Lift your game, Expedia!"

"It was very convenient. Right in front of the station and there are a lot of izakaya restaurants around the hotel area. It was clean and safe. "

"We stayed at this hotel to go to Omagari Fireworks next day. There is a one man train running between Kitakami to Yokote where is about 20 min train ride to Omagari.The train station was next to the hotel that was perfect for the early train ride. All Staff were very kind,?friendly and helpful. Restaurants are within walkable distance and one place the staff recommended was "

"Always using the Route hotel in Kitakami when stopping. Efficient, friendly and few minutes from the station"