Higashiyama-Higashi Vacations from ￥56,266

Lovely home, would def stay here again!

Terrible Hotel — Misleading Description, Dirty Slippers, and a Breakfast Scam This hotel was absolutely awful and does not deserve four stars. Its Expedia listing is misleading and creates a completely false impression. 1. Misleading description: What looks like beautiful light-colored wood in the photos is actually cheap laminate. The room looks far better online than in reality. 2. Unsafe lighting: The floor lighting is so bright you could read a book at night. It makes sleeping difficult, but turning it off leaves a step invisible in the darkness, creating a serious risk of falling. We had to sleep wearing eye masks! 3. Disgusting slippers: The hotel provides dirty, worn-out slippers with visibly damaged soles. Completely unacceptable! 4. Breakfast SOLD OUT: During our four-day stay, breakfast was available for only two days. The other two days were SOLD OUT! How can a four-star hotel fail to provide breakfast to its guests? 5. Breakfast rip-off: Expensive, tasteless, and ridiculously inconvenient. You must order a day ahead from confusing pictures and unfamiliar Japanese dish names. You receive a fixed box of food with no substitutions or choices. It takes too long to eat and isn’t sufficiently filling. Worse, prepaid breakfasts cannot be canceled or refunded. This feels like a scam. Final verdict: Cheap materials, unsafe lighting, dirty slippers, and disastrous breakfast service. The hotel misleads guests through its Expedia listing. One of my worst hotel experiences.

Location, accessibility to Garden and beautiful surroundings by the river

Really nice and helpful staff. Room was really nice. Had lots of fun in Osaka.

We stayed in several beautiful hotels so far, but this was the best place we kept talking about afterwards. The location is extraordinary. During the day, Higashi Chaya is one of Kanazawa’s most visited areas, but early in the morning and after the crowds leave, it becomes quiet and almost completely different. Being able to step outside our own machiya and experience the district at those hours felt incredibly special. The house itself is beautifully considered. It still feels unmistakably like an old Kanazawa machiya, yet everything is refined, comfortable and contemporary. The craftsmanship and artworks throughout the house never felt like decoration for a hotel — they felt naturally part of the space. Having the entire house to ourselves also gave the stay a level of privacy that we really appreciated. The beds were very comfortable, everything was spotless, and check-in was effortless. Preparing matcha in the house in the evening was one of those small experiences that made the stay feel completely different from a conventional hotel. If you are coming to Kanazawa, I would strongly recommend staying here rather than simply visiting Higashi Chaya during the day. For us, the house and the neighborhood became one of the highlights of Kanazawa itself.