「We found the property clean but lacking, certainly not "Superb". The decor was sparse e.g. bare light bulbs.
Negatives
Bathroom: no mirror, no towel rails, only one hand towel in the property for three.
Kitchen: Two sets of knives & forks for three, no large glasses or wine glasses, no fire blanket/extinguisher, no downstairs smoke alarm I could spot.
Small bedroom: no hanging space, one plug socket (used by lamp), only one half of a pair of curtains.
Large bedroom: two hangers on a...
「Another hotel room that looks like it hasn't changed since the 50's. Small, cramped and extremely dated, I thought my money would have provided something nicer.」
「Lovely clean fresh room.
Everything you need for a stay, there was fresh milk, juice, bread,butter., jam in the fridge ready for breakfast. Toaster and microwave in the room too. Plus tea and coffee 」
「From the moment we arrived till the morning we left we were made very welcome by all the people involved in running the OYO . They went above and beyond to help us out from Georgia booking taxis for us to my friend behind the bar going to his house to get me cigarettes when I had run out big thanks (hope you enjoy Edinburgh 👍👍👍) cleanliness spot on ,food amazing,and very reasonable for top quality,. would recommend to anyone looking forward to seeing you all again thanks
」
「We had a 1 night stay while attending a nearby festival, but wish we'd stayed longer. The most wonderful staff, particularly Mandy on Reception who was super friendly and helpful. 11 out of 10!
In addition, the bed had a very comfortable mattress, the rooms had lovely views, the location was great just off the A1. We had a drink on the terrace in the sunshine and enjoyed everything this hotel had to offer. Recommend!」
「Handy location to Durham and countryside. Clean cozy and friendly clear communications. Nice touch to have some supplies available on arrival. Felt unclear where to park as other locals parked up but I’m sure it would have been clear should I have asked.」
「Had a very comfortable stay. Beds really comfy. Staff really good especially Fiona she was very helpful. One little thing shower was too cold and also could do with recycling bins . It was lovely and clean . Have stayed before and would definitely stay again. Durham a lovely city. 」
「An overnight stay needed before a uni offer day at Durham., I just wish we could have stayed longer.
Clean, comfortable, everything you could possibly need and the views !
Hopefully the uni offer will be accepted and I can stay again for a while longer !」
「The hotel staff were lovely, we were upgraded to a deluxe room with a hot tub, as it was my partners 50th birthday. Also a lovely touch, a bottle of prosecco waiting in the room with a card.
」
