Find hotels near Heritage Park, Stafford from ￥9,783

"The room was dirty. There was trash on the floor when we got into the room. No elevator to the second floor. The stairs were rusted. There were floodlights everywhere which made it impossible to have the room dark enough, even with the curtains closed. There were people yelling outside the rooms all hours of the night. When I went to check out in the morning, the front desk employee was sleeping at the desk. I was just trying to find a quiet, clean, inexpensive place to sleep the night before flying out the next day. It was not clean. It was not quiet. I did not get more than 2 hours of sleep at best. "

"We were very disappointed with the room condition. The ceiling of our room was not finished & it looked terrible. I just don’t understand why they had us stay in an unfinished room! Very disappointing considering how much we spent on this room. "

"Bath room was a little dirty. Some guests were unruly and loud in the middle of the night."

"The property was nice and organized, staff was welcoming and food was amazing! Thank you :)"

"Clean room staff was friendly and the breakfast was amazing definitely recommend staying here "

"It was ok. Room was clean and functional. Bed and pillows were great. Had significant problem with billing. Seemed to have the noisiest guests I have ever heard, but that could just be the time I was there."

"We had an issue with our toilet and they took care of it right away. Very friendly staff"

"Microwave and fridge did not work!!"

"Checked in with my wife the ac unit did not work it was about 80 degrees in our room and smelled like wet laundry asked to be moved to another room and staff sent a repair person to our room instead and he was there for about 30 min and didn’t get to fix the ac unit “this was at about 10pm after traveling since 4 am” we were forced to sleep in the room we were in until the next morning where we decided to check out and move to another hotel and that’s when the morning staff offered us a new room we refused and stayed at a comfort inn which was not only cheaper but cleaner and staff was a lot nicer the only positive thing I will say is the morning staff did apologize and said that we should have been moved that night and gave us a full refund he was understanding of our frustration I would not recommend this hotel "