Hereford Vacations from ￥297,779

The airport shutlle was excellent, the front desk staff was friendly and helpful, the fitness center very accommodating. The clean staff, I was disappointed, I asked the young lady to change the bed linen, and vacumm, she cleaned the restroom and left WITHOUT changing the linen and vacuuming. I called the front desk told my situation, they passed the call to the cleaning supervisior, when I told her of the situation she stated the following "we only change linens on Thursdays" ( Friday, the day I requested the change) I then asked, so you only change linens and vacuum on Thursdays, she said I will send someone up to vacuum. Nope, the linens was NOT CHANGED, even though I asked.

My stay was good. The room was fine, clean and comfortable, though a bit old, worn, and dingy. It was convenient to have a cafe and restaurant/bar on site that served satisfactory food. The treadmills were out of order, which put a damper on my routine, but luckily the weather was nice enough to run along the waterfront. The staff were friendly and helpful, though harried by the number of guests staying that weekend. I would stay here again.

Room was nice and clean. Staff was great. Pool water could have been cleaner. Parking was easy.

Staff was among. Rooms are very nice with a wonderful view.

Room was clean, but things were broken or poorly fixed. The ac didn’t seem to work. I turned it down as low as it would go and it still felt like it was 75 and humid in the room. On checkout day room service knocked 2 times trying to come in and clean the room when we were not yet checked out