ヘレナのコテージ

「The staff were mostly helpful and very nice, specially the receptionist in the afternoon and the last at the breakfast. The room is just fine but the room service was not even. Do not stay in room 210 because of the noise of washing machine or something in the middle of the night.」

「Some things were nicely kept and some were not. Mold in the shower on the silicone edges no extra pillows or blankets. TV guide was very confusing. Breakfast cheaply made and no flavored creamer for coffee. Bacon wasn’t really bacon. More like slivers of fat. Water was $8 to purchase there or walk down the road to a convenience store for a better deal. Sketchy neighborhood if you needed to walk in the evening. Lots of deals going on behind buildings. Check in and out was seamless as long as you...

「The room was clean and somewhat updated, the bathroom definitely could use some updating. The pool was small, but warm. The breakfast was terrible. It was very small, only one waffle maker, so it took forever. The fruit was not fresh and there wasn't much to choose from. I don't think I will be staying there in the future and would not recommend.」

「Did not go for breakfast.」

「When I arrived, even though I had a reservation confirmation on my phone, there was no room for me. The desk clerk said I did not have a reservation in their system. My email from Expedia told me that I did, and I showed it to the clerk, but it made no difference. I was out in the cold without a room. I had to make other arrangements after driving 11 hours to get there.」

「I’ve stayed in a number of VRBO houses and this one ranked right at the top. The house was as advertised. Very clean, organized, and in a great location. The host was maybe the best I have ever worked with because she made some arrangements due to a change in my schedule. Will absolutely stay here again.」

「Pros: Excellent location. Restaurant staff were wonderful. rooms are quite large and fairly clean. Con: I called in advance to ask about internet coverage. I had an important 2-hour online engagement at a very early hour. They said that they had "excellent" internet and made a note for me to have a room on the 2nd floor closest to the router. When I checked in, the front desk saw the note but said they couldn't honor that because they were full and offered no solutions. I came down to the front...

「The hotel is close to the I15. They allow dogs but the charge for a dog for a single night is atrocious at $100. We travel frequently with our dog and we often stay at Residence Inns. The usual fee is $25, up to $50, on the high end. I've never seen anything higher than $60, so $100, in our experience, is unheard of. We would have walked away but we'd already paid the non-refundable reservation as we were driving to Helena. We should have dug deeper to see the pet fee. Lesson learned! Our one...

「Perfect place to stay for just the two of us. Clean and comfy and Debbie was the best to communicate with. Will definitely stay here again. 」

「customer service needs help! The rooms listed are not the rooms you get….. beware!」

「We had a wonderful, quiet stay at this home. The house was very clean, well maintained, and the beds were extremely comfortable, which made it easy to relax after long days. The owner truly went above and beyond. Not only was the driveway and walkways cleared of snow, but they even cleared the snow off our car, which was such a thoughtful and appreciated gesture. Communication was great, and the peaceful setting made for a perfect stay. We would absolutely stay here again and highly recommend...

「Super communicative and helpful host! Very clean and new property. We had a lovely stay. Would easily pick this place again if we come back to Helena!」