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「I booked thru Expedia and pre-paid $48 with Expedia points. I had a confirmation # a reservation and shared it with the front desk staff. He denied my confirmation # and my reservation (said it was a mix up). He proceeded to more than doubled the price. I reported this to Expedia, book a different hotel, much more expensive so I could sleep after a long travel day. Expedia asked the hotel manager to refund my $48 he declined. Im seriously considering ending my relationship with Expedia. ...

「For what you pay the property is really good. I didn’t like that the couch in our room had visible white stains, and some brown stains on it. The pillows on the bed could be bigger, they were square throw pillows. Also our room had a damp smell. This is not a property problem this is a problem with the huge company Wyndham . They are buying up properties and can’t keep up demand in maintaining them.」

「Loved having 2 power bars in the room so we had plenty of options to charge devices. Wished the pillows were a little more comfortable」

「Clean room and we had the room with a jacuzzi tub in the bedroom and it was fantastic!! I love that we had a clean room and a clean tub.」

「These people were very rude. They kicked me out of the motel because they accused me of smoking in the room. When I did not I would never stay here again. This is the worst motel I’ve ever stayed in in my entire life.」

「good for a quick sleep on the road if you don’t mind the bugs and stained carpets. lowkey wouldn’t recommend.」

「Property just wasn’t very well maintained. Needs some updating and cleaning. Also no hot water for about 12-18 hours approx. wife had to take a cold shower one morning.」

「We enjoy our visit each time. Very clean and polite staff.!」

「This hotel was amazing! The staff was outstanding, amenities 5 star, rooms very nice an comfortable. If we am in Lubbock again we are staying here.」

「悪い口コミ　あり心配しましたが　大丈夫です ヘヤードライヤーが壊れてなければ　良かったです コスパはよいでしょう」

「Great location!」

「Excellent hotel!! I will come back for sure 1000% recommended !!!」

「Sucks」

「I was requesting a refund, the property was dirty, even pee in the shower curtain, no tv working, the room was not made, very poor」

「Sheets」

「very nice maintained hotel and staff was great」

「Not the hotel fault about the noise but we couldn’t get them to answer the phone to help when the people above us sounded like they were having a WWE match all night long, then Saturday morning breakfast is supposed to be over at 10am but there was nothing left by 9 and all they said was they were out of everything.」

「.」

「Friendly staff. Good breakfast. Clean room」