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The Birch Hotel

3.5 star property
Guests enjoy a welcoming home base in the city center, perfect for starting the day with a hearty breakfast or exploring nearby attractions at their leisure.

Choose dates to view prices

The Birch Hotel, in the heart of the city, offers a peaceful retreat with two bars and a garden. Enjoy British cuisine at two restaurants, stay connected with WiFi and a business center. Helpful staff, express check-out, and self-parking ensure a hassle-free stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is ￥16,358
￥19,630 total
includes taxes & fees
May 26 - May 27
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night, plus a one-time cleaning fee of GBP 10.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 per person
  • Pet fee: GBP 15.00 per pet, per night plus GBP 10.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Birch Hotel pet-friendly?

Yes, The Birch Hotel allows dogs (limit 2 total). There's a fee of GBP 15.00 per pet, per night. A cleaning fee of GBP 10.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Birch Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at The Birch Hotel on May 26, 2026 start from ￥16,358, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at The Birch Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Birch Hotel?

Check-out is at 11:00 AM.

Where is The Birch Hotel located?

Located in the heart of Haywards Heath, this hotel is within 3 mi (5 km) of Haywards Heath Golf Club, Borde Hill Garden, and High Weald. Ockenden Manor Spa and East Sussex National Golf Club are also within 3 mi (5 km). Haywards Heath Station is 28 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 316 out of 787 reviews
Rating 8 - Good. 344 out of 787 reviews
Rating 6 - Okay. 91 out of 787 reviews
Rating 4 - Poor. 21 out of 787 reviews
Rating 2 - Terrible. 15 out of 787 reviews

Reviews

Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, peaceful room in a classical, Regency style hotel. Buffet breakfast was more than sufficient and served in a lovely dining room. All the staff were friendly and efficient and i cant recommend this hotel highly enough.
Stayed 2 nights in May 2026
Verified

8/10 Good

samuel

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bhavesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly & helpful, lovely over night stay, good choice for breakfast, thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Really clean, friendly staff, nice breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay for family party food and accomadation value for money
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jamie

Liked: Cleanliness
Nice bed, clean room, paper thin walls … Breakfast was nice, coffee was good. Wasn’t bad but wouldn’t stay again for the price.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Fast check in, clean room, friendly and helpful staff. It's not the fanciest hotel in the world, but it isn't claiming to be. Good range of tea/coffee in the room, comfy bed, and easy to use air conditioning in the room. Walking distance to a small town centre with lots of food options, and literally next door to a petrol station if you just wanted a snack. Would definitely stay again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Mrs C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room helpful friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Quick and efficient check in. Large comfortable room and delicious cooked breakfast. Very good customer service and very pleased overall.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities
Lovely hotel with friendly staff. The room was very clean with a comfortable bed, storage space and an excellent shower. Fantastic breakfast with lots of choice.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, didnt have breakfast but the building is stunning, amazingly renovated retaining lots of the features. Staff were incredibly responsive. We will be back....
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Excellent breakfast
Stayed 1 night in Nov 2025
Verified

8/10 Good

Toni

Liked: Cleanliness, staff & service, amenities
Very clean rooms, receptionist very helpful, but unfortunately room was on top floor, no lift and was freezing even though radiators on but only warm
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking. Food cooked fresh for you. Wheelchair accessible. Bar
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, stayed for one night on business trip. Check in good, room quiet, warm and tidy. Evening meal very good with lots of room to relax around the bar. Breakfast, good choice, very good. Would definitely stay again
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and helpful staff
Stayed 1 night in May 2025
Verified

8/10 Good

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with comfy bed and friendly staff, the room was clean and decent size, Highly recommend
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, friendly staff, recommended hotel.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the grounds very pretty. A very enjoyable place to stay.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly hotel

Great family hotel , very friendly at check in and room upgraded at no extra cost with an air conditioned room .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical features. Friendly staff who went above and beyond during my stay.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Casual relaxing dining Excellent breakfast and service Very comfortable beds
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at this family run hotel several times and the staff are excellent as always.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean room nice shower comfy bed enjoyed our stay
Stayed 1 night in Sep 2024