The room was dirty, freezing cold with a broken blow heater. Bath room door falling apart, carpet dirty all round dissatisfyin.
Kelly
2026 年 1 月に 2 泊滞在
2/10 (非常に不満)
Shaka
2025 年 12 月 31 日
Shaka
2025 年 12 月に 1 泊滞在
10/10 (非常に良い)
Joshua
2025 年 12 月 23 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Amazing room
Joshua
2025 年 8 月に 1 泊滞在
2/10 (非常に不満)
Michael
出張
2025 年 12 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス
The room was dirty and smells cigarette. Number 6 door was playing music all night load. I would not book this place again. Very poor standards
Michael
2025 年 12 月に 1 泊滞在
2/10 (非常に不満)
Nikki
家族旅行
2025 年 11 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Left as soon as we arrived ! Very dirty and a drug den never been cleaned carpets were black with muck and the beds, draws were full of cigerett ash, tables were broken holded up woth balanced legs, bathroom was very dirty, smashed bottles outside the vedroom and mucky bowls and cups, smashed mirror.
Was like walkikg into a crack den to be wuiete honest !! There was a bible with birn marls on with a drig packet at the side !
We left and booked Travel lodge and wiped our feet on the way out !!
Nikki
2025 年 11 月に 1 泊滞在
6/10 (普通)
Awesome
2025 年 10 月 26 日
良かった点 : スタッフとサー ビス
気になった点 : 清潔度
Toilet was dirty and didn’t bother to clean the carpet of the room.
Awesome
2025 年 10 月に 1 泊滞在
4/10 (不満)
David
2025 年 10 月 26 日
David
2025 年 10 月に 1 泊滞在
2/10 (非常に不満)
Charles
家族旅行
2025 年 10 月 7 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
bar was never open there was no staff on you have to have a phone or you will not get in there is a number on front door to phone to get the code to open the door rubbish
Charles
2025 年 10 月に 3 泊滞在
2/10 (非常に不満)
Pauline
2025 年 10 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Pauline
2025 年 9 月に 2 泊滞在
2/10 (非常に不満)
Victoria
2025 年 9 月 24 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again
No one there just got a message to get in no toilet paper in the room blinds absolutely dirty window broken bleeding was all marked the tap in the bathroom wasn't fixed properly honestly will never stay again IV heard so many bad things about this hotel but wanted to give them a benefit of the doubt and find out for myself will not be staying again
Victoria
2025 年 9 月に 1 泊滞在
2/10 (非常に不満)
Mark
出張
2025 年 9 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Simply Awful Beyond Description
The Hotel was run down. The mattress on my bed was so worn out I could feel the slats of the frame under me. One of the towels was ripped almost in half and yet still was considered acceptable to place in a guests room. Check in was self service which did work but meant there was no one on site at all. A guest got beaten up by some youths that managed to get into the hotel and the whole hotel was woken up by the alarms and the arrival of five (yes 5) police cars and an ambulance. The picture of the dining room might have been the case a number of years ago but both the dining room and the bar were locked up and stacked full of tables and chairs and not accessible to guests. All in all one of, if not the worst hotel I have ever stayed in. My colleagues all had similar experiences. When we got home I had a jocular comment from one of them saying "I have just incinerated all the clothing I worse at the hotel" that should give you a clear idea of our stay. Not run by a professional organisation instead run into the ground for profit. I should have realised there was going to be issues when the first thing that happened was that whilst I had gone for a listing that was "Pay At The Property" I had deposits taken with no warning for each of the five rooms. Then full payment was taken several days before the stay....again with NO WARNING. I would not recommend and would actually forcefully say STAY AWAY. Happy to prove all this if needed...pics were taken
Mark
2025 年 9 月に 1 泊滞在
4/10 (不満)
andrew
2025 年 9 月 4 日
気になった点 : 清潔度、スタッフとサービス
andrew
2025 年 8 月に 2 泊滞在
2/10 (非常 に不満)
Leighton
2025 年 8 月 21 日
Leighton
2025 年 8 月に 1 泊滞在
2/10 (非常に不満)
Jamie
出張
2025 年 6 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
If I could give this place a 0 I would. We booked for 14 nights due to a work trip. We ended up spending 1 night in this hotel and left. It was filthy, it was horrid and it was just not up to any standards of a hotel. It seemed like a half way house - disgusting. I have attached some photos. We requested a refund for the 14 days as we only did one day here and we weren't allowed a refund. Expedia wouldn't even refund us. We will not be using Expedia ever again. Do not allow your kids or family to stay here. Absolute dump. Needs knocking down and starting again.
Jamie
2025 年 5 月に 14 泊滞在
8/10 (良い)
Alan
2025 年 4 月 13 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Great for a quick trip from London to Hartlepool.
Bed was comfy.
Loo was a little noisy but l sleep with ear buds and eye patch.
Green safety light for others could be an issue above the door but not for myself.
Ill stay again
Ta ":))
Alan
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Mark
2025 年 4 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This dump should be shut down
Upon arrival I had to ring a number stuck on the door to get the code to get in and told my room number. No reception, no staff in the building. The whole place stunk of weed and stale smoke. Absolutely filthy, not been cleaned in years. No toilet roll in my room and when I finally got through to someone on the phone I was told someone would bring some at 5pm this was at 2.30. I'd say you get what you pay for but the state of the place I feel I should have been paid to stay there. Bed was really lumpy and the pillows was as thin as paper and was filthy. People banging about all night. One of the windows in my room was missing the handle so couldn't close it. No heating or hot water.
Mark
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Ibraheem
出張
2025 年 3 月 4 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ibraheem
2025 年 3 月に 1 泊滞在
2/10 (非常に不満)
Clare
2025 年 2 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Arrived 30min before check-in deadline; was stood at door for 10min trying phone no on door, phone no I'd previously been sent an entry code from, & ringing 'Ring' doorbell, before a (not particularly friendly) answer... Was panicking that I'd be roomless for the night. (Had had a previous poor stay but was desperate for somewhere convenient/cheap due to partner being kept in hospital.) And was almost out of phone charge!
On approach to room (& spotting a discarded mug in the hallway that had been since morning) I was hit by smell of cigarette smoke, then a man (smoker) came in from fire escape adjacent to my room. There was a bundle of dirty bed linen on the hallway floor to the other side of my door.
Within my room:
*No TV remote - TV unusable without (buttons on unit wouldn't access the menus sufficiently)
*I realised I would have to watch TV on my (lacking charge) phone, then realised there was only 1 power socket near the 'desk' - far from bed - but no seat so had to stand & hold it
*took a while to realise I was overlooked by the 'smokers balcony', so quickly pulled blind
*noticed something (underwear?) stuffed in the ceiling light, so had to keep it off to avoid fire risk (understand the staff unlikely to notice if a guest had done this)
*The smell of cigarette smoke wafting in to the room was unbearable, then I realised the windows had been left open, closing the windows was a challenge reaching past desk and blind doesn't go back up
*Floors not vacuumed/swept/mopped
Clare
2025 年 2 月に 1 泊滞在
4/10 (不満)
Clare
2025 年 2 月 25 日
気になった点 : 清潔度、スタッフとサービス
Wasn't obvious where to enter the building. Wasn't made clear that there would be no-one to greet. Upon calling number on the door, the greeting still wasn't friendly.
On opening the bedroom.door, first impression was good - tidy, and additional heater (previous accommodation elsewhere was cold!).
During my stay, more and more details became apparent and uncomfortable:
*Only half a toilet roll, without a holder (so had been previously handled by user(s)),
*Only one mug although the room was booked for two people
*Barely any coffee (although plenty of tea)
*kettle was half-full of water (don't know how old)
*carpet had clearly not been vacuumed
*Upon getting in to bed (a rather lumpy one), I noticed the bedding smelt badly of mens BO (possibly the quilt, thru to cover, but it was strong)
*The single bed (although not booked) had slept-in bedding on
*No mention of WiFi anywhere
Clare
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Janette
2025 年 2 月 19 日
Janette
2025 年 2 月に 1 泊滞在
8/10 (良い)
Christopher
出張
2025 年 2 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I don’t stay enought long yet ask me after week or two