Hanover Vacations from ￥307,573

The room we were given was clean, but only had one mug and no crockery or cutlery (even though it was billed as having a functional kitchenette). The air conditioning was good and the beds were comfortable. The young man on reception was friendly and helpful, unfortunately, the woman receptionist was completely the opposite. When we asked for water for the room, we were told ‘we don’t provide that’. Our sheets weren’t changed, toilet paper wasn’t replenished and we had to ask for fresh towels and cleaning. On our last day we were able to leave our cases for a few hours, but had to retrieve them ourselves from the back of the service basement. The location was fine, but a bus and subway ride from the hub of Brooklyn.

Convenient location and helpful staff.

Our stay was nice. The staff were friendly and helpful . The room was much smaller than expected but it was clean. Also, there isn’t mini fridge or microwave, but there is a safe in the room. It’s in the middle of time square so there are plenty of things to explore without going too far from the hotel. Overall it was a pleasant stay if you want just a nice clean room to sleep in.