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Merci Hotel

3.0 star property
Comfortable hotel, walk to Thang Long Water Puppet Theatre

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June 2024

Merci Hotel

Photo gallery for Merci Hotel

Reception
View from room
Superior Room | Living area | 32-inch flat-screen TV with satellite channels, TV
Daily English breakfast for a fee
Free toiletries, hair dryer, slippers, towels

Overview of Merci Hotel

Reviews
7.4

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
10000, Hanoi, 32 Ly Thai To Street, Hoan Kiem District
  • Popular LocationThang Long Water Puppet Theatre5 min walk
  • Popular LocationHanoi Opera House8 min walk
  • Popular LocationHoan Kiem Lake12 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)23 min drive
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Room options

View all photos for Family Room

Free toiletries, hair dryer, slippers, towels

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for City View Room

Minibar, in-room safe, blackout drapes, soundproofing

City View Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Hair dryer
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Close to Hanoi Old Town Night Market

Exterior

Hanoi Diamond King Hotel

Old Quarter
Free WiFi
Air conditioning
Laundry
Housekeeping
9.0 out of 10, Wonderful, (64)
The price is ￥4,959
per night
May 13 - May 14
Hanoi Diamond King Hotel

About the neighborhood

Hanoi

Merci Hotel is located in Old Quarter, a neighborhood in Hanoi, and is near the airport and near a metro station. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Lý Thái Tổ Monument and Temple of Literature. Hoan Kiem Lake and Vietnam Women's Museum are two other places to visit that come recommended.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk
  • Hanoi Opera House - 8 min walk
  • Hoan Kiem Lake - 12 min walk
  • Dong Xuan Market - 17 min walk
  • Ho Chi Minh Mausoleum - 3 min drive

Getting around

  • Hanoi Long Bien Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - 4 min walk
  • Mom's Juice Bar số 5 ngô quyền - 3 min walk
  • Cung Thiếu Nhi Hà Nội - 3 min walk
  • Phố Biển - Sea food - 1 min walk
  • Cafe Nghé - 2 min walk

About this property

Merci Hotel

Hotel near Thang Long Water Puppet Theatre
Located close to Lý Thái Tổ Monument and Hoan Kiem Lake, Merci Hotel provides a terrace, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, English breakfast (surcharge), and express check-out
  • Express check-in, multilingual staff, and ATM/banking services
  • Tour/ticket assistance, concierge services, and a TV in the lobby
Room features
All guestrooms at Merci Hotel include perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Airport shuttle fee per child: USD 35 (roundtrip)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Ideal
Hanoi Ideal Hotel
Hanoi Merci Hotel
Merci Hotel
Hanoi Merci
Merci Hotel Hotel
Merci Hotel Hanoi
7S Hotel Merci Hanoi
Merci Hotel Hotel Hanoi

Frequently asked questions

Is Merci Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Merci Hotel?

There is free parking nearby.

What time is check-in at Merci Hotel?

Check-in start time: 2 PM; Check-in end time: noon. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Merci Hotel?

Check-out is at 12:30 PM. Late check-out is available for USD 40 (subject to availability).

Does Merci Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Merci Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Thang Long Water Puppet Theatre, Lý Thái Tổ Monument, and Hanoi Opera House. Hoan Kiem Lake and Vietnam Women's Museum are also within 15 minutes. Hanoi Long Bien Station is 19 minutes by foot and Hanoi Railway Station is 26 minutes.

Merci Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 64 reviews" "
Rating 8 - Good. 32 out of 64 reviews" "
Rating 6 - Okay. 14 out of 64 reviews" "
Rating 4 - Poor. 5 out of 64 reviews" "
Rating 2 - Terrible. 2 out of 64 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Trung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very lovely and welcoming and the hotel is in a very good location, near to Hoan Kiem Lake. However, the room was advertised as soundproof, yet we could hear everything from the room next door and the corridor. There is an elevator but you have to climb a flight on stairs to get to it (so not really step free access). The AC didn’t work, which wasn’t a huge issue as it wasn’t too hot but was annoying. You’re not allowed to put any toilet roll down the toilet and they provide a little bin next to it to put any tissue in, however even though the room got cleaned every day this bin wasn’t emptied in our 4 night stay. The bathroom was also very mouldy and we were sure we heard rats crawling around in the vents.
Stayed 4 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Mouldy, damp and horrible.
These rooms were not up to standard at all, the room smelt like wet mould, everything felt damp. There was mould behind the bed and absolutely no windows or fresh air. The door hardly locked either. We ended up booking a hotel down the road it was that bad and unhygienic.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
I liked the location as it is near old quarter yet not in the middle of it. Room was comfortable, except that I dislike having to take a shower at the tub. Good price to quality ratio.
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great staff, old property, tiny bathroom
Strong smell of ant killing powder as soon as we entered the room and every time we entered the room thereafter. Noticed a cockroach on the floor next day when we entered the room. Really small, tiny bathroom with foul smell of plumbing. The hotel staff is great, friendly and helpful. Everyone greets you with a smile. Cleaning staff is very nice and do a thorough job, but it’s just really old property that can’t get makeover with a decent looking bed and wallpaper. Would NOT stay here again
Stayed 1 night in Dec 2018

8/10 Good

Chean Khai

Liked: Cleanliness, property conditions & facilities, room comfort
Clean but thin walls
Air con was not working during check in. Had to wait an hour or so for them to get a technician over. Walls were thin so could hear chatter and footsteps whilst in the room Room was clean and comfy
Stayed 1 night in Oct 2018

8/10 Good

Tye, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel near to Hoan Kiem Lake
Recently refurbished hotel manned by friendly, English-speaking staff who are knowledgeable of the attractions in Hanoi. Included breakfast was also excellent ... certainly good value for money.
Stayed 2 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money in good location
We were staying there for few days during your vacation in Vietnam. Family with 2 young kids. The place provides an excellent return on the price. Location was 5~10 minutes from the old quarter but with much better accessibility. It is only 3 minutes walk from sapa express bus station. Many eateries and small shops around it. The breakfast was good and clean. Highly reccomanded.
Stayed 1 night in Dec 2017

8/10 Good

becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נחמד במקום מעולה קרוב לאוטובוס היוצא לספא.בע.
מלון נחמד בעיר בעתיקה קרוב לאוטובוס היוצא לספא.לא מהודר אבל נוח נקי. צוות מוכן לעזור.ארוחת בוקר טובה
Stayed 1 night in Oct 2017