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"Bon petit déjeuner complet. "

"Clean room and nice staff. 7 min walk to food options. "

"We like this property which is where we stay every time we’re in Orléans"

"We do feel safe with the parking!"

"I am totally disappointed on how old room was. In-room carpet, bathroom, everything was extremely below standards. Way below expectation for a Mercure hotel. Which makes me doubt on what to expect from a Mercure hotel in future "

"Room was tiny and noisy. Vibrated when people closed the door."

"The staff were friendly and very helpful. "

"Breakfast choice was limited"

"I requested a room on the top floor when I booked and was told that it was fully booked at 4pm in the afternoon on arrival. the receptionist was particularly unhelpful. When I insisted on atop floor room she miraculously identified one. When you request a top floor room when you book a week in advance online, why can't the hotel provide you with one. The staff need training on dealing with customers, "