Guildford Vacations from ￥225,855

General smell of the whole building on every level smelt very stale & musky… but staff were lovely & friendly… bed was comfortable… housekeeping was efficient..

Great property and location

Service was overall great, friendly and helpful staff, delicious drinks and food at the restaurant and from room service. Great location. Im not giving 5 stars cause the floor in my room was a bit dusty in the corners and the one time I asked my room to be serviced it seemed like they started cleaning but did not finish. There was a spray bottle with cleaning solution in it left on the bathroom counter, bathmat not replaced and floor still a bit susty.

Beautiful room, clean and comfortable. Will definitely book again

My only complaint about this hotel is the non working lift and the bottleneck at reception on the Mezzanine level. Took so long for the one working lift, right near the reception desk. This is also right near the breakfast area. Very congested and uncomfortable. The hotel and staff were wonderful. I think fixing the elevators should be a priority.