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アスペリオン ホテルの口コミ

4 out of 5
アスペリオン ホテル
73 Farnham Road, Surrey, Guildford, England

口コミ

8.8

非常に良い

評価 10 - 353 件の口コミ中 182 件が非常に良い" "
評価 8 - 353 件の口コミ中 132 件が良い" "
評価 6 - 353 件の口コミ中 23 件が普通" "
評価 4 - 353 件の口コミ中 9 件が不満" "
評価 2 - 353 件の口コミ中 7 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.2/10

設備とサービス

9.0/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Ayah、Sapporo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very confutable hotel with kind staff
This was my second visit to this hotel. Single Room is not so wide but quite enough for me, a Japanese. I like especially the clearness of the room. All staff is very kind and friendly. I also like their breakfast. We can choose from several dishes made of local production.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
リーズナブル
ギルフォードの駅からずっと上り坂になりますが、徒歩15分程度で段差もないので、スーツケースを持っていても、そんなに大変ではないと思います。住宅地の中にポツンとあるホテルで、周りには何もありませんが、中心街まで15分程度なので、不便は感じませんでした。 スタンダードシングルの部屋は、Lサイズのスーツケースをギリギリ広げられるかどうかという広さですが、周辺のホテルの値段を考えると安い方なので、コスパはいいかと思われます。

8/10 (良い)

にゃんこ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
サリー大学に便利
サリー大学に10分ほどで歩ける距離で便利です。また、ギルフォード駅も5分くらいで便利な立地です。最近改装された室内はきれいで、モダンでした。

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
素晴らしい寝ごごちのベッド
優れた宿泊施設だと思う。全てが4.5あたりなので、4.5ぐらいになるように4と5を付けた。ギルフォードの駅から歩いて何とか行ける距離だが、登りなので大きなスーツケースだと少しきついかも。荷物がなければ、ギルフォード中心街、大学まで歩いて15分程度。従業員はフレンドリーで頼めば対応してくれるが、基本的には少人数スタッフで環境を整備し、適当に客を放置するスタイル。10-14時に部屋で過ごしたい人には不向き。清掃時の消臭液のにおいが気になったが、全体に清潔で、寝ごごちの良い寝具は上級。駐車場は無料。なお、周辺エリアは車があってこそ楽しめる場所、ヒースローから車で1時間、ギルフォードの駅にもレンタカーの営業所がある。

4/10 (不満)

宿泊されたお客様

気になった点 : 客室の快適度
部屋の場所にも因ったのだろうが、交通量の多い道路の脇だったこと、階段のすぐ近くだったことなどから、うるさくて何度も起こされた。廊下を通る人の声、上の部屋の物音などがひどかった。チェックインは１１時だったが、早くから掃除の人が動き、大声でやり取りをしていたので、部屋でゆっくり休めなかった。駅から徒歩圏であること、朝食がオーガニックフードで美味しかった点は良かった。

10/10 (非常に良い)

Jon

2024 年 2 月に 1 泊滞在
carolineからの返信 (投稿日 : 2024 年 3 月 21 日)
Thanks Jon for the excellent score!!

8/10 (良い)

Ian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Asperion stay
All was good with our stay however we only had one towel and one cup/ hospitality items- we raised this as we left and were told they didn’t know 2 people were staying although said : on Booking Also we were surprised to be charged £10 for onsite parking just for one night it seemed excessive
2024 年 2 月に 1 泊滞在
carolineからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Ian and Christine,Thanks for leaving us feedback about your stay and our apologies for the oversight regarding the housekeeping items in your room. Our team would have readily got you additional items if we had known the booking was for two adults and not the stated single occupancy.We do hope your visit to see family in Guildford was a pleasant trip and we look forward to welcoming you again in the future.

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Business stay
Great experience with lovely staff and a clean and comfortable room
2024 年 1 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2024 年 1 月 22 日)
We are so happy that you enjoyed your stay with us.Best wishes,Caroline

8/10 (良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Single room good enough for short stay
Quick & easy check in Room was quite good enough for a one night stay although maybe not if you were going for a week as there is not a great deal of storage space. Only thing wrong was having to move the desk to use the kettle with what has to be the shortest lead ever made it would not only not reach to the desk when I tried the other plugs it would even reach the ground.
2023 年 11 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 12 月 4 日)
Good morning Shaun,Thnaks for taking the time to leave your feedback about staying at The Aspreion.You will find the lead for the kettle extends from under the base on your next visit. Our wonderful housekeeping team like to keep everything neat and tidy as possible for our valued guests and we do hope this wasn't too much of an inconvenience for you!Best wishes,Caroline.Hotel Manager.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 11 月 7 日)
Thanks for the brilliant score and we are glad you enjoyed your stay with usBest wishes,Caroline

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect for a stopover
Very friendly welcome from Caroline, the manager. She let us leave our luggage there in the morning before check-in time, and it had been taken to our room when we arrived later. The heating in the room/shower room wasn't working, but Caroline immediately found a portable radiator which sorted things out nicely. The hotel was very clean and had clearly recently been renovated and nicely decorated. Perfect for our stopover, and easy to walk into Guildford centre.
2023 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 11 月 3 日)
It was our pleasure to welcome you to The Asperion and we do hope you will visit us again.I was happy to help with the maintenance issue and as always we try our best to make our valued guests as comfortable as possible while they stay with us.Kind regards,Caroline.

8/10 (良い)

Keren

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cosy and reasonable hotel
A very cosy and reasonable hotel, not far from the tram station. The room was very small, but the bed comfortable and for one night that was fine. The breakfast was excellent.
2023 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 28 日)
Thanks for taking the time to leave us a great review Keren.Best wishes,Caroline.

10/10 (非常に良い)

Denise

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
The welcome and breakfast were excellent. It was very quiet and we slept well. The duvet was thin but adequately warm. The deluxe king room was functional nothing fancy and had almost everything we needed. Missing glasses and would be nice to have somewhere to put toiletries etc in the bathroom. The space under the door let light in from the hall all night which could be annoying for some people. Scuff marks on the door and wall could do with painting. The toilet seat was surprisingly very dirty which I mentioned on check-out. Convenient for the town centre and the university. I would stay here again.
2023 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 14 日)
Thanks for taking the time to leave us a great score and some feedback Denise, it was our pleasure to have you to stay with us.We have noted the maintenance issues with our dedicated team and are due to resolve these within the end quarter of this year.We hope to see you both again soon.Best wishes,Caroline.Hotel Manager.

10/10 (非常に良い)

Stephen

2023 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 12 日)
Thanks so much for staying with us Stephen and we are so happy you enjoyed your time in Guildford.Kind regards,Caroline.

8/10 (良い)

p

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 10 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 12 日)
Thanks so much Paul for staying with us and we are so happy you enjoyed your visit to Guildford.Best wishes,Caroline.Hotel Manager.

10/10 (非常に良い)

Chelsea

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Was absolutely wonderful stay very clean and welcoming would come again and recommend to others
2023 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 14 日)
Our team are so happy to hear you enjoyed your stay with us Chelsea and we hope to see you again soon.Best wishes,Caroline.Hotel Manager.

10/10 (非常に良い)

Victoria

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ganny
Very nice hotel in a good location for walking to tow. Excellent services
2023 年 9 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 10 月 3 日)
Thanks for taking the time to leave us a great review Victoria, very appreciated by all of our team.Best wishes,Caroline.

10/10 (非常に良い)

Thomas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We checked for 5nights and were upgraded to the lovely penthouse suite for several nights. Staff and housekeeping adjusted their schedule while we adjusted to the jet lag experienced. Breakfast buffet options were wonderful and available timely. Thank you and highly recommend for all future guests !!!
2023 年 9 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 9 月 26 日)
We are so happy you enjoyed your stay with us here at The Asperion and we were able to help after a long journey.Hope to see you again soon,Best wishes,Caroline.Hotel Manager

10/10 (非常に良い)

Daniel

2023 年 9 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 9 月 14 日)
So happy you enjoyed your stay Daniel.Kind regards,Caroline.

10/10 (非常に良い)

Heather

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 9 月 14 日)
Great to see you enjoyed your stay with us Heather and we look forward to seeing you again.Kind regards,Caroline.

8/10 (良い)

Kathryn

2023 年 9 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 9 月 14 日)
Thanks for leaving us a high score Kathryn and we will hopefully see you again soon.Kind regards,Caroline.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect stay
Such a wonderful host. Personal experience and excellent food ! I highly recommend this quaint boutique accommodation.
2023 年 8 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 8 月 10 日)
Such kind words, Thankyou for staying with us.Best wishes,Caroline.Hotel Manager

10/10 (非常に良い)

Joanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very comfortable bed!
very comfortable bed !
2023 年 8 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 8 月 4 日)
Dear Joanna,Thanks for the great score and staying with us at The Asperion, Farnham road. We are so happy you had a good nights rest!!Best wishes,Caroline.Hotel manager.

10/10 (非常に良い)

Khalid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent quality of amneiies, showers, baths, etc.
2023 年 6 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 6 月 13 日)
Thanks for the review Khalid and we are so happy you had a great stay with us and we look forward to welcoming you again soon.Best wishes,Caroline

6/10 (普通)

mrs moira

カップルで旅行
The convenience for central Guildford and also leaving Guildford. The parking at the property What I did not like was the website was confusing, on reading it initially it led me to believe both parking and breakfast were included, however this proved not to be the case. ONLY if you book direct with the hotel do you get them. This MUST be made cleared, one should not have to scrutinise every word, so I felt rather unhappy at this. I hope this helps other visitors in future The facilities available were confusing, on booking
2023 年 5 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 5 月 26 日)
Dear Moira,Thanks for leaving us your feedback and we will take the time to consider the wording for future guests using a third party site to book with us.As you stated all of our direct reservations do include breakfast and parking and if you wanted to visit us again please do contact our reception team or use our website to reserve your stay.Kind regards,Caroline.

10/10 (非常に良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel with great showers
Easy to find in a good location. It was compact but comfortable and clean and had everything that we needed. The beds were comfortable and the showers were great. Staff were very friendly and I would be happy to stay here again
2023 年 5 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 5 月 15 日)
What a wonderful review and it was our pleasure to have you stay with us, hope to see you again very soon.Best wishes,Caroline.

8/10 (良い)

Francis

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 5 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 5 月 12 日)
Thanks for staying with us Frank whilst you were in Guildford and we look forward to seeing you again soon.Kind regards,Caroline.

10/10 (非常に良い)

Wayne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A different approach to small hotels, which for us worked very, very well. Would absolutely use an Asperion Hotel again.
2023 年 5 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 5 月 9 日)
Thanks for leaving us a review Wayne and it was a pleasure to have you as our guest.Best wishes,Caroline.

10/10 (非常に良い)

Adrian

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 5 月 2 日)
Thanks for the high score review Adrian and we are glad you had a great stay with us.Best wishes,Caroline

10/10 (非常に良い)

Martin

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great for business and close to transport. Very comfortable ecperience.
2023 年 4 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 4 月 28 日)
Thanks for the lovely review Martin and we hope to see you again soon.Kind regards,Caroline.

4/10 (不満)

Jeffrey

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
This was my second time staying at the Guildford Asperion. As my first experience was very positive, I rented two rooms as I had a friend come into town. Upon arrival we were met by the registration employee who was not particularly welcoming. Whilst completing the registration we were informed that our parked vehicles were subject to 10 pounds ($12 or so) per night for parking. This was not listed on the Expedia booking page and was a surprise to me as it was not the case on my first stay at the hotel in 2021. When we questioned the charge the employee shrugged their shoulders and said that the charge was the case for all guests who booked through Expedia and that if we had booked directly there wouldn't be a parking charge. We asked if we could speak to his supervisor to see if there was anything we could do about the charge as we weren't sure whether we still wanted to stay, and at this point the hotel employee said that they couldn't care if we stayed or left and refused to ask his supervisor to come and talk to us. We then tried to pay for the parking with cash but were informed that the hotel is cashless leading to yet another disagreement. At this point we were getting frustrated and the hotel employee then threatened to call the police. We decided in the end to just reluctantly pay the parking cost even though the lack of transparency on Expedia was frustrating. The welcome we received at the Asperion Guildford was atrocious. Note: All other employees were friendly
2023 年 3 月に 2 泊滞在
Andreiからの返信 (投稿日 : 2023 年 3 月 22 日)
Dear Jeffrey,Thank you for taking the time to share your recent experience with us. We are disappointed to hear that your second stay at our hotel did not meet your expectations, and we apologize for any inconvenience caused by the parking charge.We would like to clarify that the parking charge is listed on our hotel's website and on the Expedia booking page, but we understand that this may not have been made clear to you during the registration process. We apologize for any miscommunication and frustration caused by this.Regarding the behaviour of our registration employee, we are very sorry to hear that they were not welcoming and that they did not provide satisfactory customer service during your check-in process. This is not acceptable and we will be taking steps to ensure that all of our employees are trained to provide the best possible service to our guests.We appreciate your feedback and would like to assure you that we take it seriously. We would like to make things right and improve your perception of our hotel. Thank you again for your feedback and we hope to have the opportunity to provide you with a better experience in the future.Thank you,Asperion Hotel

10/10 (非常に良い)

Martin

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great welcome and nice staff throughout
2023 年 2 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 2 月 27 日)
Thanks Martin and we are so happy you enjoyed your stay with us here at The Asperion, Farnham road.Best Wishes,Caroline Williams.Hotel Manager

10/10 (非常に良い)

Ming Wai Anita

2023 年 1 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2023 年 2 月 5 日)
Thankyou for the exceptional score Anita.Best wishes,Caroline.

8/10 (良い)

Philip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean, comfy, shower was compact but nice. Had a nice sleep here. Staff were welcoming and and friendly. Reception was not manned overnight and there was no info in the room about what to do if I had a problem overnight, but I didn't so I don't know if phoning the main contact line would have got through to anyone. Soundproofing was fairly good - I could hear traffic outside but only quietly, although I could hear something knocking in the wind most of the night, seemingly inside somewhere, although I didn't investigate as it was only minor. Overall, a great price, a nice evening with only minor issues, and I'm pretty happy.
2023 年 1 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2023 年 1 月 10 日)
We are so happy you had a good stay with us Philip.The on-site overnight security for The Asperion can be contacted via the "emergency call point" button located in reception.The printed sheet in all the rooms along with the WiFi code and timings for breakfast and dinner service also has this information for our guests peace of mind.We hope to see you again later in 2023 for another visit.Best wishes,Caroline.

4/10 (不満)

Gavern

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property was not as advertised, when booking. Had to pay for parking and extra for breakfast.
Owner, Asperion Hotelsからの返信 (投稿日 : 2022 年 12 月 5 日)
Dear Gavern,Thank you for your review, all of the information/costs are clearly detailed on your chosen booking platform. Although it is frustrating to learn Breakfast and Parking is complimentary when booking directly with the Hotel we are not at fault here as you had all costs clearly displayed when choosing the Hotel.Kind Regards,Daniel

10/10 (非常に良い)

Crystale、Ottawa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. Visited Guildford a few months back from Canada and arrived a bit early from an overnight flight. The staff was so helpful and let us freshen up and leave our bags ahead of our room being ready. Room was cozy and convenient allowing us to explore Guildford.
2022 年 4 月に 1 泊滞在

2/10 (非常に不満)

Lyn

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 11 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
No bathroom privacy
The bathroom window was clear glass with no shade or curtain. It could be seen into from the car park and from neighbouring properties. Really uncomfortable.
2022 年 10 月に 2 泊滞在
Carolineからの返信 (投稿日 : 2022 年 11 月 1 日)
Dear "Anonymous", I am sorry you felt the small window in the bathroom was intrusive without privacy. We hope it would not put you off staying again, perhaps in one of our bigger doubles and not the smallest single we have here at The Asperion, Farnham road. Best wishes,Caroline.

8/10 (良い)

julian

2022 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 11 月 1 日)
Thanks for your high score Julian and we look forward to seeing you again soon. Kind regards,Caroline.

8/10 (良い)

Simon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 10 月 27 日)
Thanks for taking the time to leave us a high score Simon. We hope to see you again in the future for another stay. Kind regards, Caroline.

8/10 (良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Friendly staff and lovely clean, bright, modern room. Just a little noisy when guests return in the evening and use the stairs.
2022 年 10 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 10 月 9 日)
Dear Sandra, Thanks for taking time to leave us feedback which is always appreciated and we are so happy you enjoyed your stay with us.Best wishes,Caroline.

10/10 (非常に良い)

Anna

2022 年 9 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 10 月 8 日)
Thanks for leaving us such a high score Anna and we hope to see you again soon. Best wishes, Caroline.

4/10 (不満)

sharon

良かった点 : 清潔度
Small but adequate room. Breakfast good but had to pay to park my car
2022 年 9 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 10 月 12 日)
Good afternoon Sharon,Thanks for leaving your review of The Asperion, Farnham road as a third party reservation we charge for both parking and breakfast but if you would like to stay in the future with us please contact one of our reception team and we can organise a stay which included both breakfast and parking charges within the total price.Kind regards,Caroline.

10/10 (非常に良い)

Demi

2022 年 8 月に 1 泊滞在

8/10 (良い)

Charlie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel with own parking (though might be cumbersome for big cars to turn around). Near to town and views of the cathedral. Town is about 10-15min walk down hill, so options there for dinner. Train station also within walking distance, and is serviced by council taxis. Around the hotel not so much food options except for nearby convenience store and pub. Dinner is offered on-site but it’s pretty basic. There’s also a laundrette nearby if needed. Overall it was a happy stay and would recommend.
2022 年 8 月に 4 泊滞在
Carolineからの返信 (投稿日 : 2022 年 8 月 17 日)
Thankyou for taking the time to leave a review Charlie and we are so glad you had a good stay with us while in Guildford and we appreciate the feedback from all of our valued guests. Our location means we are handy for all of the local independant restaurants in the town centre whilst being only a 10 minute walk away. We look forward to welcoming you again in the future and wish you a pleasant journey onto your next destination. Kind regards, Caroline. Hotel Manager.

8/10 (良い)

Nathan

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely new facilities, very clean bathroom and amazingly strong shower! Very hot rooms with no air con but we were experiencing a heat wave and understand air con isn't normally essential. We were moved rooms and provided a fan so really appreciate the help with that! Comfy beds and regular cleaning of rooms, easy parking and we liked the idea of the honesty bar. Bedding had a strange smell of old water like it had been left in the washing machine too long but it was clearly clean. We had breakfast at the hotel and it was very tasty and fresh with local produce, we didn't have an evening meal but the options looked really nice!
2022 年 8 月に 7 泊滞在
Carolineからの返信 (投稿日 : 2022 年 8 月 16 日)
Dear Nathan, Thankyou so much for the lovely review of your stay here at The Asperion, Farnham road. We do our best to help with guests comfort while they visit us and the current heatwave has proved challenging to say the least!! We hope to see you and your partner here again in the future. Best wishes, Caroline. Hotel manager.

10/10 (非常に良い)

Alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very good value.
We booked a small double and that’s what we got and were entirely satisfied with it. The small bathroom and shower were in very good condition and nicely decorated as was the bedroom. Breakfast was offered but we were visiting a family member and therefore didn’t take this option.
2022 年 8 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 8 月 9 日)
Good morning Alan, Thankyou for taking the time to leave your review, all feedback is appreciated and hopefully we will see you again in the future so you can try our freshly cooked breakfasts. Kind regards, Caroline.

8/10 (良い)

Monica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 7 月 18 日)
Thanks for the score of your stay here at The Asperion, Farnham road and we hope to see you again in the future. Kind regards, Caroline.

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 3 泊滞在
Carolineからの返信 (投稿日 : 2022 年 7 月 16 日)
Thankyou for the 10 out of 10 review Anna, hope to see you again at The Asperion, Farnham road.

10/10 (非常に良い)

Liam

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A great find.
More of a B&B than a hotel but don't let that put you off. Have stayed many times and all the staff are very friendly, walk you to your room. The room it self is modern, bright and clean. Bed linen is lovely, soft and firm pillows on the bed so you can choose. Bathroom is great, mist free mirror, AMAZING shower!
2022 年 5 月に 1 泊滞在
Carolineからの返信 (投稿日 : 2022 年 6 月 25 日)
Thanks for leaving us a great review Liam, we appreciate the feedback and we hope to see you again in the near future. Best wishes, Caroline.