グアナバノ ビーチ ツアーとアクティビティ

It was the best all inclusive resort we have stayed at. Only our second time to Punta Cana but many different all inclusive resorts in Mexico over last 20 years. We stayed in the Excellence Club section which was adult only. They have multiple pools and bars available only for adults but you could also go the other pool areas. Rafael was our butler . He made reservations for dinner in the 2 restaurants where they were needed . He would send daily times restaurants were open and the activities for the day. He checked with us daily to see if we needed anything. There was 2 areas for Club members to help themselves to snacks and drinks that was open from early morning to late evening. We spent a lot of time at club beach/pool areas . The bar at that area was great only open until 6 pm as that’s when pools were to close but they never really made you leave the pool. Ronny was awesome bartender there along with Santa and Yanirys that checked on us every time they walked past us to see if we needed anything. Our room was beautiful had a king size bed ,double sink, sitting area along with jacuzzi. Mini bars stocked with beer, water and soda along with bottles of Rum, whiskey and wine . Our favorite restaurant was The steakhouse the Tenderloin was excellent. Japanese restaurant was great they cook in front of you. The staff at the bar in lobby downstairs near restaurants were great also. Too many of them to name . Everyone of the staff we encountered said hello and how are you .

Overall, we enjoyed our stay very much. However, there were a few issues we’d like to share as feedback. We had previously arranged a surprise for our anniversary, but communication stopped and it was never carried out. Also, towels were not replenished despite our request. On our last morning, we also found a very large cockroach in the bathroom. We understand this may happen in tropical areas, but we wanted to inform you. We hope this feedback helps improve future guests’ experiences.