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Plaza Chapala Hotel

3.5 star property
Hotel with free breakfast, 8-minute walk to Lake Chapala

Choose dates to view prices

Photo gallery for Plaza Chapala Hotel

Garden
Reception
Lobby sitting area
Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated
Penthouse | Living area | 50-inch Smart TV with cable channels, TV
Plaza Chapala Hotel sits at the center of Chapala Centro, where guests enjoy full breakfast and complimentary in-room WiFi. The property's restaurant serves authentic local cuisine, and the 24-hour front desk ensures travelers have assistance whenever they need it.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Restaurant
The current price is ￥16,188
￥19,426 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite 1

Junior Suite 1 | Premium bedding, memory foam beds, in-room safe, individually decorated

Junior Suite 1

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Fireplace
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite 2

Master Suite 2 | Premium bedding, memory foam beds, in-room safe, individually decorated

Master Suite 2

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Estandar 3

Estandar 3 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar 3

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Estandar Amplia 6

Estandar Amplia 6 | Premium bedding, memory foam beds, in-room safe, individually decorated

Estandar Amplia 6

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Garden suite 7

Garden suite 7 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden suite 7

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse

Penthouse | Premium bedding, memory foam beds, in-room safe, individually decorated

Penthouse

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Garden Villa 9

Garden Villa 9 | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Villa 9

Highlights

Yard
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Garden

Standard Garden | Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Garden

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Master

Garden Master | Premium bedding, memory foam beds, in-room safe, individually decorated

Garden Master

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
45900, JAL, Chapala, Francisco I. Madero 232, Centro

What's nearby

  • Chapala Malecon - 3 min walk - 0.3 km
  • Jesus Gonzalez Gallo Cultural Center - 14 min walk - 1.2 km
  • Chula Vista Country Club - 19 min drive - 5.4 km
  • Laguna Shopping Centre - 24 min drive - 6.5 km
  • Ajijic Malecón - 32 min drive - 8.4 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 33 min drive

Restaurants

  • ‪Fonda chapala's - ‬2 min walk
  • ‪Taqueria Arandas - ‬2 min walk
  • ‪Cafeteria De Vuelta A Ti - ‬5 min walk
  • ‪Beer Garden - ‬3 min walk
  • ‪il giardino - ‬1 min walk

About this property

Plaza Chapala Hotel

Boutique hotel near Lake Chapala
Consider a stay at Plaza Chapala Hotel and take advantage of free full breakfast, a garden, and a restaurant. Stay connected with free in-room WiFi.
Other perks include:
  • A 24-hour front desk and smoke-free premises
Room features
All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Hair dryers and shampoo
  • 50-inch Smart TVs with cable channels
  • Heating and daily housekeeping

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8.8 out of 10, Excellent, 738 reviews
The price is ￥10,528
￥12,634 total
includes taxes & fees
Dec 1 - Dec 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Limited onsite parking (max 5 spaces per unit)

Food and drink

  • Free full breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Plaza Chapala Hotel Hotel
Plaza Chapala Hotel Chapala
Plaza Chapala Hotel Hotel Chapala

Frequently asked questions

Is Plaza Chapala Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Plaza Chapala Hotel?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Plaza Chapala Hotel on Nov 2, 2025 start from ￥16,188, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Plaza Chapala Hotel?

Limited spots are available. There is free parking nearby.

What time is check-in at Plaza Chapala Hotel?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Plaza Chapala Hotel?

Check-out is at noon.

Where is Plaza Chapala Hotel located?

Located in Chapala Centro, this boutique hotel is within a 10-minute walk of Chapala Malecon and Lake Chapala. Jesus Gonzalez Gallo Cultural Center is 0.9 mi (1.4 km) away.

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Reviews

Plaza Chapala Hotel Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 92 out of 121 reviews
Rating 8 - Good. 17 out of 121 reviews
Rating 6 - Okay. 5 out of 121 reviews
Rating 4 - Poor. 4 out of 121 reviews
Rating 2 - Terrible. 3 out of 121 reviews

Reviews

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay....
Stayed 3 nights in Jul 2025

10/10 Excellent

Alinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! We will come back
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean good staff, good security. Good breakfast included.
Stayed 1 night in May 2025

8/10 Good

Alma

Liked: Cleanliness, amenities, property conditions & facilities
The downtown area and the pier were within walking distance. Very beautiful city.
Stayed 1 night in Jun 2025

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the staff. Also the food was excellent as well as the service.
Stayed 1 night in Jan 2025

10/10 Excellent

JANET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming atmosphere, welcoming staff and unique! Furnishings and courtyard area were beautifully decorated. Stayed for 5 nights and enjoyed our room. Very clean and daily delicious breakfast . The chilaquilles verde were my favorite! Super comfy bed and wonderful shower! Felt very secure with our garden suite and in room safe.
Stayed 4 nights in May 2025

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025

10/10 Excellent

Anne

Small friendly hotel

Small friendly hotel with super location. Near bus stop, taxi stand, lake, shopping, etc. If you stay here you don’t need to rent a car. Lovely rooms, super clean, nice breakfast included. You won’t regret your stay here!
Hotel entrance
Lake Chapala
Chapala cathedral
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
This is one of the best hotels in Chapala and we will for sure come back. Thank you!
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff average. Room okay. Area noisy and dirty. No pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel! My daughter and I spent our few days in Chapala in its garden and on the lakefront. Never have I found it so difficult to leave. The facility is world class, the staff is attentive and kind, and breakfast is high end restaurant quality. That garden is something which will haunt me forever. If you visit the lake and fail to stay here, you messed up. Now I go back to Wisconsin crying.
Stayed 1 night in Jan 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, and I loved that it had A/C because we stayed in May it was hot outside. Slept very comfortably because the A/C was very fresh. Took a shower, loved that the shower had a lot of water pressure. Staff was very very friendly while we were checking in it was hot outside they offered cold water and gave my husband a cold beer. Only thing is I booked on Expedia.com paid for the room, but apparently you can’t pay thru Expedia.com only in person. They were nice enough to let me log onto my credit card that I used to book the hotel, yes they were right it didn’t take my payment. So be aware you can only pay at the hotel. I would definitely stay there again. Great location very close walk to the pier, shopping and restaurants. Loved it
Stayed 1 night in May 2024

4/10 Poor

Danis

Disliked: Cleanliness, staff & service, property conditions & facilities
The room at the hotel didn't have a window, it was a dark and stuffie. I asked the receptionist if I could have a room with a window and she replied that it would cost me more and if i wanted to update it, I had to reach out Expedia to cancel the reservation. For a minimal change, it seems to me that it was a bureaucratic process--- to change the status of my room. Additionally, visits are not allow by hotel's policies--- that was quite antiquated. I ended up checking out two hours later. The front desk told that they could do the charge without reaching Expedia but i declined politely. I absolutely don't recommend this hotel...if i were the owner of the hotel, I wouldn't be selling a windowsless room.
Stayed 1 night in Jul 2023

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Lo que nos gustó fue la cercanía a los lugares que necesitábamos ir a visitar, el desayuno y servicio, el patio con área verde, el trato de uno de ellos en la recepción excelente se sienta al lado de la habitación 3 justo saliendo a lado derecho. lo que no nos gustó es que no hay estacionamiento, tiene que ser en otro lado en un lote que el costo lo cubren el hotel pero no es cerca de la propiedad, no nos gustó que el cuarto que nos asignaron número 3, estuviera al lado de la recepción, estamos a la vista de todos los que te ven salir del cuarto, tampoco nos gustó la cama, es dura y pequeña para una pareja.
Stayed 2 nights in Oct 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien y muy amable personal
Stayed 1 night in Sep 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient. The garden is very pretty.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
My family and I recently stayed at this charming hotel and we were thoroughly impressed. From the moment we arrived, the customer service was excellent—every staff member was friendly, attentive, and genuinely eager to make our stay comfortable. The free breakfast was amazing and delicious. I recommend the chilaquiles and their pancakes. The hotel itself had a warm, inviting atmosphere with thoughtful touches that made it feel special and unique. One of the best parts of this hotel is its prime location—just a short walk to local stores, restaurants, and shops, and incredibly close to El Malecón, making it easy to enjoy everything the area has to offer. Highly recommend this spot for anyone looking for comfort, convenience, and a touch of charm! Muchas gracias a Santiago, who treated us like family when we were there.
View from the junior suite.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrés

Liked: Cleanliness, staff & service, property conditions & facilities
Es un bonito Hotel, en muy buena ubicacion.
Stayed 2 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property and the staff are extremely attentive and kind. Thank you.
Stayed 6 nights in Apr 2025

6/10 Okay

NOHEMI

Liked: Staff & service, property conditions & facilities
Check in great, staff was wonderful, room was ok, biggest thing for me was the aweful Smell we had from the bathroom, make aure to put water in the drains to avoid this, be prepared for the loud cars and the muaic from the area places, you can hear them but over all it was a good stay, I would stay here again prepared for the items I stated.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Hotel is beautiful. Food was delicious. Love that everything is walking distances
Stayed 2 nights in Apr 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Garden with hot tub was nice and relaxing.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
El personal muy amable, muy bonito el lugar, muy limpio. Me gustaria volver
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonder stay - We will be back soon!

Easy check in, very friendly service. Beautiful courtyard and good location. Breakfast was a nice bonus. Will definitely be back!
Stayed 2 nights in Feb 2025