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Beautiful property with great customer service. Staff feel like family. Excursion team is excellent made our experience that much more wonderful. Drive was worth it. Would rate this place a 10/10. Thanks for a wonderful experience

My husband and I stayed here for two nights at the end of June and it was spectacular. The food, service, activities, spa, and grounds exceeded our expectations. We were a part of the first group of rafters allowed into (and out of) the lodge following the torrential rains and at no time did we feel unsafe. We also took advantage of the opportunities to use the spa, partake in the canyoneering and canopy tours in addition to the waterfall hike. All of which we highly recommend. Truly the only...

Everything was very clean and secure.

This is our second time at Chetica. Each room has a unique, themed design. We have stayed in Seville and this time in “Big Bear” which reminds you of a mountain cabin. The rooms have big bathrooms and a kitchenette with a coffeemaker and coffee provided. The breakfast is delicious. You are in the hills with fresh air and beautiful gardens. It is very convenient if you are driving to the Caribbean side and don’t want to drive that road at night. The only small problem that we have run into is...

Very nice location one must know not to use Google if driving to this hotel on their own contact the hotel for proper directions or else you’ll end up in a coffee plantation this place is beautiful the owner was very nice and the food was good

The grounds/rooms are gorgeous, very accommodating staff and fabulous birding! The meals were outstanding.

Great breakfast in the morning, clean rooms, hotel grounds were beautiful. I would stay there again!

excellent hotel, whithin a coffee plantantion area. staff were very friendly and helpfull. food was excellent and breakfast was served outside with lake view.

Would highly recommend this place. The owners just couldn't be nicer or more helpful. The cabins are bright, comfortable, and clean. The location is convenient to the Mirador de Ujarras and the Ruinas de Ujarras as well as multiple good restaurants. The citrus trees on the grounds attract lots of interesting birds. We saw at least 35 species from our porch. Hanging out with their adorable, super friendly Doberman was a big bonus for us.

Loved the attention we received from it’s staff Sofie, Chef Nayomi, Ivana and Cooper. The room was lovely and very comfortable bed. Cooper was very helpful with the transportation. Not happy about not knowing the travel time was not included in the description. It takes 3-4 hrs from airport then 1 hour boat ride to get to the hotel. Even though it’s all inclusive they didn’t serve alcoholic beverages only wine. Would have loved some mojitos, piba colado or margaritas. Also no tv in the room.

Good

Very great food and kind staff. Hotel is about a 15 minute walk from the town which is very nice. Being at this hotel makes you feel like like you’re in a little resort.

Exc opción! Siempre la voy a escoger para cuando se requiera

Nice place with friendly staff

Fantastic stay. I had the sunrise cabin. Gorgeous views, modern updated cabin yet full of character and comfort. The breakfast was simple but delicious and perfect to start the day. The owners and entire team were extremely friendly and helpful beyond the scope of just standard hospitality.

9/10!! Great staff. Good breakfast. Amazing views from the deck. Conveniently located downtown Tortuguero. The tour guide, Luis, we had was great. I highly recommend Casa Marbella, and their tours!

Our guide Jaime was fantastic he is the most knowledgeable guide there. He has a great sense of humor. This property is great

The only thing I didn't like was the restaurant. We ordered two lobster dinners and were served shrimp. When we stole the waitress that we ordered lobster and got shrimp, she looked at our plates and said, "no, that is lobster." I said no it is not and so did my grandson. Then she came back and said they could correct only one plate. I said, "how is that reasonable? We ordered two lobster plates and got shrimp. Why wouldn't you correct both?" It was a big to do and by the time I got my...