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「Glorious beach, incredible water! The views!!! This was our second time at the Fairmont Royal Pavillion and will absolutely not be the last. Housekeeping staff were amazing and our room was immaculately cleaned every day. Restaurant staff were mixed, some were really lovely, some were a little unfriendly, but all in all we felt taken care of. Breakfast was good. The WiFi was significantly worse this time around, really hope it improves in the future (it was better when we came last year, not...

「Good resort」

「Wow. Just wow. Both the garden view rooms and the beachfront view rooms were beautiful. Sometimes the angles and the photographer are “creative”, lol, but not here. It’s the real deal. If you ask, you can get a beachfront room with direct walk up access to one of the pools, or a direct walk up to a garden. Some on the second and third floors have stunning oceanfront views but not this access. The beach is long with the softest sand, and the water is a clear as you can imagine. You can...

「The major problem of this hotel is the rudeness of the staff. We were told rude things, ignored, cut off from talking, had eyes rolled at us, etc. Nobody offers to help around this place. Most of the workers should not be in the service industry!! Food selection and taste waa absolutely horrible. One night we did not eat anything offered on the menu and waitress had a major attitude problem because we asked if we could see the kids menu or eat something else. The hotel is also very rundown. The...

「Gorgeous beaches Small resort but cozy and clean. Newly renovated so everything is nice. Food selection is bare minimum and not always catering to vegans. Nightly entertainment only some nights and ends by 9:30 pm. Shelley was amazing and attentive but other staff sometimes ignores you.」

「A lovely stay and super staff.」