外観

ラ キンタ イン & スイーツ バイ ウィンダム グリーンビル ヘイウッドの口コミ

2.5 out of 5

口コミ

7.8

良い

評価 10 - 1013 件の口コミ中 452 件が非常に良い" "
評価 8 - 1013 件の口コミ中 243 件が良い" "
評価 6 - 1013 件の口コミ中 131 件が普通" "
評価 4 - 1013 件の口コミ中 100 件が不満" "
評価 2 - 1013 件の口コミ中 87 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.6/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Miles

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This motel was very nice and clean. The people were very nice and helpful.
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Laydi Diana

気になった点 : 清潔度、スタッフとサービス、設備とサービス
Front desk should have better knowledge about the hotel policy
2024 年 5 月に 1 泊滞在

4/10 (不満)

Bernicia

気になった点 : スタッフとサービス、施設のコンディションと設備
The elevator barely worked and the beds were very uncomfortable
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Tina L

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Doug

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice pkace to stay!
2024 年 5 月に 2 泊滞在

8/10 (良い)

Steven

良かった点 : スタッフとサービス、施設のコンディションと設備
the hotel was fine. but the breakfast was not eatable. the worst I have had at a hotel.
2024 年 5 月に 1 泊滞在

8/10 (良い)

Angela

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very well maintain
2024 年 5 月に 2 泊滞在

6/10 (普通)

Shawna

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Charming, nice day staff. Rooms good, but facility needs some maintenance, and had many problems room keys. Breakfast areas were not kept tidy, one day they had no plates for us.Pool was not open for use, and area had signs and debrit littered throughout
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Juan

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buenas
2024 年 5 月に 1 泊滞在

4/10 (不満)

Michele

気になった点 : スタッフとサービス
No one cleaned room at all during 3 day stay
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Anna

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They do not offer housekeeping. If you want clean towels or any other items needed, you have to go to the front desk and ask for them. There was never enough how breakfast for the guests, no juice, and no bottled water on site for purchase. Staff was cordial, but not friendly when inquiring for help. Keys for rooms always stopped working and had to have them reset everyday. Not I place I plan on spending time in again.
2024 年 5 月に 4 泊滞在

8/10 (良い)

Kathleen H

2024 年 4 月に 1 泊滞在

8/10 (良い)

Shirley

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

4/10 (不満)

Zipporah

カップルで旅行
気になった点 : 清潔度、施設のコンディションと設備
Pros- staff was nice, good location, cheap, bed and sheets were clean, super hot showers, tv worked good Cons- room itself was dusty and had a musky smell, hallways smelt musky from the carpets, bathroom ceiling leaked yellow water after showers because of no ventilation, air conditioning wasn’t good room got super stuffy, low ceilings not great for taller people, elevator was slow and concerning
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Sarah

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Rooms were well maintained, staff was friendly, the continental breakfast always was stocked well and made fresh each morning.
2024 年 5 月に 2 泊滞在

8/10 (良い)

Richard R

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

6/10 (普通)

Suzanne

気になった点 : スタッフとサービス
The coffee maker was broken. There were stains all over. The beds looked clean at least
2024 年 5 月に 1 泊滞在

8/10 (良い)

Sarah Kathryn

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

William

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent place to stay
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Marianne

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

James

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ataff was well mannered
2024 年 4 月に 2 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear James,Thank you for taking the time to provide feedback on your recent stay at La Quinta Inn & Suites. We look forward to serving you in the future.

8/10 (良い)

John、Sutton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A place we have stayed before. Very convenient and safe. Happy to stay again.
2024 年 4 月に 4 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear John,Thank you for taking the time to provide feedback about your recent stay at La Quinta Inn & Suites. We're very pleased that you would be happy to stay again, and we look forward to your return!

8/10 (良い)

Claudia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
N
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Claudia,Thank you for taking the time to rate your experience at La Quinta Inn & Suites. We hope to see you again in the future.

10/10 (非常に良い)

Roland

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean and comfortable. Breakfast selection was good. Staff was friendly and helpful. Would definitely stay here again.
2024 年 4 月に 3 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Roland,Thank you for taking the time to provide feedback on your recent stay with us here at La Quinta Inn & Suites. We very much appreciate the positive feedback/comments and we look forward to serving you in the future.

10/10 (非常に良い)

Sean

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really quiet, decent breakfast but would prefer more drink options
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Sean,Thank you very much for taking the time to rate your recent experience here at La Quinta Inn & Suites. I apologize for the lack of drink options, but this is something that we are working on improving.Thank you again for providing us with this feedback.

2/10 (非常に不満)

luis

ペット同伴の旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Urine on toilet, stain carpets and weed smell everywhere
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Luis,I am so very sorry for the poor experience that you had when you came to stay with us recently. We appreciate the feedback, and I hope that you and your family had safe travels.

4/10 (不満)

timothy

良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Convenience
2024 年 4 月に 3 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Timothy,Thank you for taking the time to provide feedback about your stay at La Quinta Inn & Suites. I'm saddened to hear that it was a 2/5 experience. We hope one day you will return and we will be able to provide you with a better experience.Thank you again for taking the time to give feedback on your stay.

4/10 (不満)

Amanda

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The room was clean and bathroom were clean. The outside garden was pretty but needing some clean up. Considering the season, it is understandable. The gym was out of order. I wish that was more clear during the booking. The hotel smelled dingy, musty, and old but not really bad. I did hear that it is just got put under new management. So, I'm sure that all these issues with be addressed promptly. Again, though, it was clean and the staff were very nice.
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Amanda,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the property was in need of some TLC. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrences. We appreciate your understanding to the fact that there has been a recent change in management. I assure you that we do care about these issues and we are working on them.Thank you again for taking the time to give us feedback. We hope to see you again in the future!

10/10 (非常に良い)

Arden、Fort Lauderdale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Arden,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. We look forward to serving you in the future!

10/10 (非常に良い)

Anabelle

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pet friendly is very important! Room was clean and comfortable. I felt safe walking my dog around the property
2024 年 4 月に 2 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Anabelle,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback.I am particularly pleased that you found everything to be clean and that you felt safe during your stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

EllenH

良かった点 : スタッフとサービス、施設のコンディションと設備
Loved it
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Ellen,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback.I am particularly pleased that you loved it here! I will share your comment with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Griselle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful room and excellent customer service
2024 年 2 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Griselle,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback.I am particularly pleased that you experienced excellent customer service. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 (非常に良い)

Bonnie

カップルで旅行
Great room for $100
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Bonnie,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for giving us this positive rating, and we look forward to serving you in the future.

6/10 (普通)

Dwayne

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
The room was nice and clean.
2024 年 4 月に 6 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Dwayne,I'm sad to see that your stay here only felt like a 3 out of 5. We hope that you will return in the future and offer us the opportunity to provide you with a better experience.

10/10 (非常に良い)

Luis E、Bronx

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was good
2024 年 4 月に 6 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Luis,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for giving us this positive rating, and we look forward to serving you in the future.

4/10 (不満)

Debbie

気になった点 : 施設のコンディションと設備
Swimming pool area is nasty, smell of weed in the elevator & room.
2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Debbie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was smoking occurring inside of the building while you were here. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 (非常に不満)

Troy

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were told we would have maid service twice and never got our room cleaned. We also had to go downstairs to get clean towels because no one was available to bring them to is. Breakfast was horrible.
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Troy,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that nobody was able to bring you towels. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

Richard

2024 年 4 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Richard,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. We look forward to serving you in the future!

10/10 (非常に良い)

Elizabeth、Norcross

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was clean and staff were friendly. It was only for one night as we came to see a concert. Staff recommended we take Uber or Lyft rather then drive and pay to park then told us to go eat after and call for ride back from there. Caught a Lyft to the stadium which was only 6 mins away and under $12.00 when we left the stadium we walked down to eat and called for a Lyft from there. Which ended up being about $45.00 cheaper that way because prices jumped after the concert.
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 11 日)
Dear Elizabeth,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for giving us this positive rating, and we look forward to serving you in the future.

2/10 (非常に不満)

Li

2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Li,Thank you for taking the time to rate your experience at La Quinta Inn & Suites. I'm saddened to see that it wasn't a favorable experience. It is our hope that you will return in the future and offer us the opportunity to provide you with a more favorable stay.

10/10 (非常に良い)

Connie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value, and very easy access to lots of restaurants. Disappointed that the fitness center was closed though. That was a reason for selecting property.
2024 年 3 月に 3 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Connie,Thank you very much for taking the time to give us feedback on your stay with us. I apologize that our fitness center was not able to be available during your stay. We hope that you will return in the future to give us the opportunity to better serve you.

10/10 (非常に良い)

Martha

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was a great size, very clean. Bed was comfortable. TV was average, not bad. The bathroom was the best part, big compared to others I've stayed in
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Martha,Thank you for the positive feedback! We're so happy to hear that you enjoyed your stay!

10/10 (非常に良い)

Antonio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
in the mountains
2024 年 3 月に 2 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 31 日)
Thanks for the great rating Antonio! We really appreciate it, and hope to serve you again in the future!

4/10 (不満)

david

良かった点 : スタッフとサービス、施設のコンディションと設備
Had to keep calling main desk during the night with resident's so loud
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
David,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had to repeatedly call the front desk about loud guests. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 (良い)

Zachary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mini fridge was left ajar by previous guests and wasnt attended to when cleaned, therefore wasnt functional for a while. Attempted to call front desk, but phone in the room didnt work. Called front desk from mobile phone who were apologetic and offered another room to which we politely declined, as we only really needed a place to sleep for the night. Breakfast was pretty good and had plenty to choose from in the morning. Great value for a quick stay! Staff were friendly and accommodating. Doors/walls arent very soundproof, as we could hear conversations in the hallway as other guests walked by. Air conditioner gets COLD, overall fantasic location to stay on a budget.
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Zachary,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced these problems during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, along with your positive feedback. Thank you for being such an understanding guest. It is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

James

出張, 家族旅行
良かった点 : 清潔度
The staff was not very well prepared, and the outside area was very dirty.
2024 年 3 月に 3 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear James,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that our staff seemed unprepared and our outside area seemed dirty. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

sherol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place to stay when attending an event at Bon Secours Wellness Arena
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Sherol,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback.I am particularly pleased that you found our hotel to be a great place to stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 (非常に不満)

Debbie

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This was weathered although relatively clean. The wi-fi connectivity was very poor. The TV didn't work and something was wrong with the coffee maker. I had to change rooms 3 times to find a room to my liking.
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Debbie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that things were still unsatisfying after we moved you to your third room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 (非常に良い)

Rodney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Rodney,Thank you for taking the time to rate your experience at La Quinta Inn & Suites by Wyndham Greenville Haywood. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for giving us this positive rating, and we look forward to serving you in the future.

8/10 (良い)

Jeff

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Taylorからの返信 (投稿日 : 2024 年 3 月 29 日)
Dear Jeff,Thank you for taking the time to rate your stay with us. We appreciate your feedback and hope you'll return in the future to give us the opportunity to earn 5/5 stars.